Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 040845010 | 09/01/2004 | 10011074 | Various interior electrical concerns, ip gauges/lighting inoperative, hvac controls inoperative, blower motor inoperative, radio inoperative, flasher inoperative. *tt | 12/28/2004 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 01900 | 01/01/2004 | 10006472 | Under hood fuse block - 125 amp mega fuse blown. also including buick rainier 2002, 2003. *mr | 05/04/2004 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/08/2010 | 50000 | ||
| Tl- the contact owns a 2004 gmc envoy xl. the contact stated that he was unable to open the driver's side window due to the master door switch malfunctioning. the contact stated that he had already replaced the switch twice previously. the manufacturer had not been notified. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 60,000. kmj | |||
| 11/08/2010 | 50000 | ||
| Tl- the contact owns a 2004 gmc envoy xl. the contact stated that he was unable to roll the driver side window down due to the master door switch malfunctioning. the contact stated he had already replaced the switch twice previously. the manufacturer had not been notified. the vehicle had not been repaired. the failure mileage was 50,000 and the current mileage was 60,000. dt | |||
| 09/29/2011 | 9 | ||
| I purchased this vehicle 10 months ago and have to replace the headlights 9 seperate times not including the brake lights 5 times. after the 3rd time the man at the auto parts store stated this is a known problem with gmc> the lights get too hot and burn up the bulb and the connectors. i have had 2 buy now 4 rabbits connectors and they make the bulb last a little longer but the exspense is sad. if this is a known problem and it is posted all over the interent from customers with the same issues why has not recall beem placed for these lights. if it is heating hot enough to melt a connector that is a fire hazard and needs to be recalled. now my speedometer stoped working and to my surprise i wass advised this also a common gmc problem with the cluster repair being required to fix it. | |||
| 03/01/2012 | 94000 | ||
| Speedometer and tachometer quit working | |||
| 05/25/2011 | |||
| Instrument cluster was repaired by a local repair person who's been making a living repairing these gauges and clusters for 10 years now. my gauges would fluctuate all over the place and my fuel gauge tells me i have 100+ miles left in the tank and then i run out of gas. even with the gauges repaired, i still have a faulty fuel sending unit or something that has my estimated mileage to empty all over the board. it shows me at 85 miles to empty when i park it, but start it back up and it goes to 140, or sometimes tips me off that it's actually low on fuel. i'm frustrated, can't seem to get any straight answers from anyone. | |||
| 04/01/2009 | |||
| Tl* the contact owns a 2004 gmc envoy xl. the contact stated that the fuel gauge and speedometer would fluctuate abnormally when driving over 60 mph. the vehicle was taken to the dealer where they were unable determine the failure and the vehicle was not repaired. the failure mileage was unknown. the vin was not available. | |||
| 04/01/2009 | |||
| Tl- the contact owns a 2004 gmc envoy xl. the contact stated that the fuel gage fluctuates when driving over 60 mph. the contact also stated that when she drives over 60 mph the speed obmeter also fluctuates. the vehicle was taken to the dealer where they couldn't determine the failure issue. the vehicle failure mileage was unknown. nw | |||
| 03/01/2009 | 45000 | ||
| Tl* the contact owns a 2004 gmc envoy xl. the contact stated that the instrument panel was inoperable and worked intermittently. he was unable to determine how fast he was traveling and how much gasoline was in the vehicle. the vehicle was taken to a private mechanic who was unable to duplicate the failure. the dealer offered no assistance. the contact did not inform the manufacturer of the failure nor was the vehicle repaired. the current mileage was 60,000 and the failure mileage was 45,000. | |||
| 03/01/2009 | 45000 | ||
| Tl- the contact owns a 2004 gmc envoy. the contact stated that the instrument panel was inoperable and worked intermittently. he was unable to determine how fast he was traveling and how much gas was in the vehicle. the vehicle was taken to a private mechanic who was unable to duplicate the failure. the dealer offered no assistance. the contact did not inform the manufacturer nor was the vehicle repaired due to cost. the current mileages were 60,000 and the failure mileages were 45,000. bw | |||
| 12/26/2010 | 66428 | ||
| We have had numerous electrical problems with the envoy, but i am writing about the instrument cluster panel. the failure of the panel caused the speedometer to fail. the speedometer registers over 120 mph regardless of the speed of the vehicle, or whether the vehicle is turned off or on. the mechanic who investigated the issue stated that there were numerous diagnostic errors that had to be corrected before he could successfully diagnose the bad instrument cluster. this is a known issue with the envoy, gmc will not accept responsibility and the failed instrument panel can result in accidents. | |||
| 12/01/2010 | 78000 | ||
| Tl- the contact owns a 2004 gmc envoy xl. the contact noticed that the instrument panel went out. the dealer and manufacture was notified, but offered no assistance. the vehicle was being repaired by an authorized dealer. the current and failure mileages was approximately 78,000. bw | |||
| 11/24/2010 | 81300 | ||
| 2004 envoy, 81,300 miles. fuel gauge and speedometer not working or when they do it is very erratic and unreliable. on a trip through minn i noticed the gauge said i was going 70 mph in 45 zone. then ran out of gas on another trip not realizing the fuel gauge was also not functioning correctly. at this point i use my garmin for determining speed. looking to get it fixed but was estimated the cost for new instrument cluster panel would be $600. | |||
| 12/01/2010 | 78000 | ||
| Tl- the contact owns a 2004 gmc envoy xl. the contact noticed that the instrument panel went out. the dealer and manufacture was notified, but offered no assistance. the vehicle was being repaired by an authorized dealer. the current and failure mileages was approximately 78,000. bw | |||
| 11/24/2010 | 81300 | ||
| 2004 envoy, 81,300 miles. fuel gauge and speedometer not working or when they do it is very erratic and unreliable. on a trip through minn i noticed the gauge said i was going 70 mph in 45 zone. then ran out of gas on another trip not realizing the fuel gauge was also not functioning correctly. at this point i use my garmin for determining speed. looking to get it fixed but was estimated the cost for new instrument cluster panel would be $600. | |||
| 12/01/2010 | 78000 | ||
| Tl- the contact owns a 2004 gmc envoy xl. the contact noticed that the instrument panel went out. the dealer and manufacture was notified, but offered no assistance. the vehicle was being repaired by an authorized dealer. the current and failure mileages was approximately 78,000. bw | |||
| 11/24/2010 | 81300 | ||
| 2004 envoy, 81,300 miles. fuel gauge and speedometer not working or when they do it is very erratic and unreliable. on a trip through minn i noticed the gauge said i was going 70 mph in 45 zone. then ran out of gas on another trip not realizing the fuel gauge was also not functioning correctly. at this point i use my garmin for determining speed. looking to get it fixed but was estimated the cost for new instrument cluster panel would be $600. | |||
| 02/15/2010 | 51000 | ||
| Tl-the contact owns a 2004 gmc envoy xl. while driving approximately 30 mph the instrument panel cluster stopped working properly. he stated the gauges would go on and off at times, speedometer, gas gauge, etc. the vehicle was taken to the dealer and he was advised that the instrument panel cluster needed replacing. the vehicle has not been repaired. the contact referenced recall 03v096000, electrical system:wiring:interior/under dash and was advised that this was for the 2002 model year. the vin was unavailable. then failure mileage was 51,000 and the current mileage was 55,000. vwb | |||
| 09/01/2009 | 93000 | ||
| Tl- the contact owns a 2004 gmc envoy. the speedometer read 35 mph while driving at 70 mph the vehicle was taken to the garage diagnosed located failure at the transmission shifter cable was replaced other parts were also replaced, the contact didn't have the name of othr parts that were replaced. the instrumental control panel sensor was replaced, but the failure wasn't corrected the transmission failed again. the manufacturer took a report 71-871156728, but they willn't assist with the repair. the vehicle wasn't repaired. the failure mileage was 75,000 and the current mileage was 93,000. li | |||
| 07/01/2009 | 54000 | ||
| Dash guages/ first the oil level guage died, then the speedometer started acting up, it will say your going 200 mph, when your standing still...then the speakers and the radio started acting up, work, don't work...really concerned about speedometer, and if other guages will follow suit. | |||
| 05/01/2010 | 60000 | ||
| 2004 gmac envoy - the speedometer is erratic. when you drive down road, it is all over the place. i went to dealership and they said no recall. i would have to buy a new cluster - $600 plus labor! interesting there are 4 other people i know that own gm suvs and they are all doing it as well. i have since replaced the cluster and that has fixed but with all the people in my little circle. there is a overall problem with the gm/gmac cars. this could be dangerous and expensive for the consumer. | |||
| 03/15/2009 | 65000 | 1 | |
| In the spring of 2009, we began noticing problems with the instrument panel and electrical system of our 2004 gmc envoy xl. the speedometer was not consistent. the gas gauge became unreliable. we have also seen problems with the oil gauge and most recently the reading for the exterior temperature. currently, it has been almost a year since the start of the problems, and the gas gauge, speedometer, and the exterior temperature readout are never correct. we contacted the gmc dealer where we bought the vehicle and were told that several complaints had been logged regarding similar issues with these vehicles and that the problem was the instrument panel cluster. i believe the cost to have it fixed was going to be $400-$500. if so many of these vehicles are having the same problem, why will gmc not issue a recall and have this problem fixed? *tr | |||
| 01/21/2010 | 80500 | 1 | |
| For the last few months the check engine light would come on and go off after a few days; we took it to our mechanic who ran a diagnostic and they said there is nothing wrong, probably a faulty sensor, not harmful. so, last night while driving, using cruise control and on the interstate my speedometer stopped working. when i came to a stop at an exit i noticed the speedometer was reading 42 mph but i was at a complete stop. i do not even want to imagine what might have happened should it have begun to work while i was doing 60+mph while on cruise control!!! this is extremely dangerous! so i came home and did some research to see if this is a known issue with my 2004 gmc envoy xl and low and behold this is an issue to all gmc suvs from 2002-2005! i am disgusted at the information i found that states gmc isn't willing to take ownership of the recall/repair when this is already a known issue!! please act on this with due diligence and recall this faulty instrument panel before someone gets hurt or worse!!!! *tr | |||
| 06/10/2009 | 80000 | 1 | |
| Speedometer went completely out while driving a few months back, though it will jump around from time to time. *tr | |||
| 07/01/2009 | 57000 | 1 | |
| Bought my 2004 gmc envoy in may 2009. after about a month and a half of driving it, all dash gauges started working intermittently, and the warning bell would go off, and all warning lights started flashing. shortly after that began, all gauges quit working all together every other time i would start the vehicle. took the vehicle in for repair, they replaced ignition switch and half way home from the repair shop, it all started over again. been doing it ever since. *tr | |||
| 08/15/2009 | 57600 | 1 | |
| Speedometer stuck at 54 mph, regardless of speed. moved to 95 mph and stuck there. moved to 120 mph and stuck there. moved back to 95 mph and stuck there. *tr | |||
| 06/26/2009 | 125000 | 1 | |
| Speedometer is acting erratically. *tr | |||
| 04/12/2009 | 30125 | 1 | |
| 04/12/2009 the speedometer jumped to 110 mph while only driving about 25 mph. turn the car off and it stayed at 110. turn on again and while drive about forty mph it shows 150 ish. call the dealer and replacement is over $400 to replace the part (assuming that this is the fix). extensive research and the amount of complaints on this site, this is a rather large problem that has effected a large quantity of gm owners. this seems to be a defective part that happens generally right after the warranty runs out. go figure. *tr | |||
| 10/21/2008 | 65000 | 1 | |
| My 2004 gmc envoy speedometer and gas gauge has gone bad. it will not zero out and operates erratically. *tr | |||
| 07/14/2008 | 65000 | 1 | |
| My 2004 gmc envoys speedo is not working correctly. the fuel gauge is acting up too. *tr | |||
| 11/26/2008 | 69891 | 1 | |
| Speedometer quick working. dealer diagnosed instrument cluster failure. repair estimate for parts and labor in excess of $600. potential loss of all gauges while driving prior to repair. *tr | |||
| 11/03/2008 | 74000 | 1 | |
| Our vehicle has a speedometer that intermittently reads many mph over the actual speed. the internet forum that referred us here has many people with the same trouble. the dealer does not have our make of vehicle on the letter that covers this issues on many other makes. *tr | |||
| 09/30/2008 | 59523 | 1 | |
| During normal driving conditions and with no warning both the speedometer and tachometer topped out and have not worked since. *tr | |||
| 03/10/2008 | 58000 | 1 | |
| Speedometer stopped working properly. $500 to replace. gm will not help, even though they are aware of the defective units that are on the streets. they have recall on pickup trucks for same problem. *tr | |||
| 06/24/2008 | 90368 | 1 | |
| After getting an oil change the technician went to pull the car out of the bay and the car just died. it appeared first that the battery may have died. there was no power at all. next after letting the vehicle sit for a minute we attempted to turn on the ignition and all the gauges went crazy, registering as if i was driving. then as in the another complaint, upon attempting to start the vehicle, all the dash board warning lights and turn signal indicators came on and stayed on. all the gauges started acting erratically and all the needle indicators started jumping at random. the next time i tried to start the vehicle again the vehicle did the very same thing as mentioned above (gauges acting erratically, etc.). i attempted to start the vehicle several more time each time with the same result. prior to this experience the oil gauge had stop registering and had malfunction about one year earlier. after my favorite mechanic came to rescue me hot wired the fuse box to allow for me to drive the vehicle home. he said that the fuses were not getting the 12 volts need to operate the vehicle. i'm now waiting on the diagnosis. *tr | |||
| 05/02/2008 | 1 | ||
| I had to have the instrument cluster replaced for a faulty speedometer. *tr | |||
| 06/18/2008 | 72000 | 1 | |
| We were just driving down the road when the speedometer suddenly read 120 mph. we were driving about 40 mph. the speedometer is now stuck at that position, 120 mph. *tr | |||
| 03/31/2007 | 79650 | 1 | |
| The cluster in my car has gone out and my speedometer is no longer working up on taking it to the dealership i was informed that this is a common problem in the envoy. they stated the at least received 4 to 5 vehicles a day with the same problems. *tr | |||
| 12/22/2007 | 1 | ||
| Driving down the road our speedometer went haywire and then quit working. i called gmc and they said our vehicle is not covered under the current vehicles that are covered and that our vehicle has not been reported as a vehicle experiencing difficulties. we own a gmc 2004 envoy xl.*cn | |||
| 12/27/2007 | 5 | 06/01/2005 | |
| Electrical problems. i have had both rear tailgate sensors go out at the same time. i have the speedometer acting erratically off and on off and on. i have had the starter switch go out twice. *tr | |||
| 12/11/2006 | 50000 | 2 | 12/01/2004 |
| Speedometer began acting up a few months ago and now it's constantly acting up. sometimes it shows me going faster than actual and sometimes it shows me going slower than actual and sometimes it just sits below zero and doesn't move at all. now the oil pressure gauge stopped working. it reads all the way past 80 and doesn't even move when i turn the vehicle off. i do not trust any of my gauges now. i cannot be assured that any of them are reading correctly. *nm | |||
| 04/06/2005 | 27000 | 3 | 09/08/2004 |
| Envoy not shifting properly, sounds like it is dragging, had it checked out, the dealer could not replicate problem. now when the difficulty starts the abs light, the brake and emergency brake light along with the 4wd light all come on, the blowers do not function when all the warning lights are on, nor does the air conditioning and or cruise control. i took it back to the dealership with all the problems active, initially they told me that it had 43,000 miles, it was out of warranty, but then a pi report suddenly came out so we will see if i end up paying. they did tell me however that they have a trail blazer in with the exact same problem and it took them 8 days to figure it out and that i would not be getting a loaner since i am out of warranty. i should also mention that the computer was replaced at 27,000 miles. | |||
| 04/30/2004 | 4 | 1 | 03/26/2004 |
| No heat in rear of envoy gmc has no repair. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 12/27/2007 | 5 | 06/01/2005 | |
| Electrical problems. i have had both rear tailgate sensors go out at the same time. i have the speedometer acting erratically off and on off and on. i have had the starter switch go out twice. *tr | |||
| 04/07/2005 | 27000 | 3 | 09/06/2004 |
| Transmission not shifting correctly, abs light, brake light, emergency brake light, 4-wd drive light, heat/ac crusie control not working. found pi report, ignition switch replaced, fixed problem. *ak | |||