Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
0176401/01/200410006261Vehicle difficult to fill with fuel/ filling station pump shuts off before tank full. also including 2003 buick rainier. *mr04/27/2004
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
0707610/01/200807076A10026522Gm: special coverage adjustment - fuel tank modular reservoir assembly corrosion. csc letter was received. updated 11/6/08. *pe updated 5/5/09. csc letter was received. *pe11/04/2008
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY
0707610/01/200807076A10026522Gm: special coverage adjustment - fuel tank modular reservoir assembly corrosion. csc letter was received. updated 11/6/08. *pe updated 5/5/09. csc letter was received. *pe11/04/2008

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
EA07009GENERAL MOTORS CORP.07/10/200708/28/2008FUEL PUMP MODULE LEAKS GASOLINE
 During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. this condition is caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the fuel pump leading to small pinholes appearing on the fuel lines.fuel may leak and collect on top of the module and/or spill onto the ground.the data evaluated under this investigation reflect a relatively low frequency of occurrence that largely arises in salt belt states.gm has extended the warranty on the subject component to ten years or 120,000 miles.further use of agency resources does not appear to be warranted at this time; accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information select document search.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
08/02/2010
 The gas tank or hose is leaking. this is only 7 years old and it is going to be very expensive to fix an feel this should be a recall. several people have told me that they have had recalls on trailblazers for just this reason.
06/08/201195000
 Own a 2004 gmc envoy and i have problems with the fuel gauge and the odometer. the fuel gauge goes past the f line when the vehicle is not on fuel. also the odometer will stop working or get stuck on 10-15 mph. he happens often...every other day. i was told that it would cost 1400 to fix and a possibility it may not fix the problem.
04/01/2009
 Tl* the contact owns a 2004 gmc envoy xl. the contact stated that the fuel gauge and speedometer would fluctuate abnormally when driving over 60 mph. the vehicle was taken to the dealer where they were unable determine the failure and the vehicle was not repaired. the failure mileage was unknown. the vin was not available.
04/05/201084000
 Tl* the contact owns a 2004 gmc envoy xl. the contact was driving approximately 30 mph as the fuel gage displayed an incorrect reading. the failure recurred at any time. the contact had taken the vehicle to the dealer where they replaced the fuel tank yet the failure continued to recur. a complaint was filed with the manufacturer regarding the fuel tank but no assistance was provided. the failure mileage was 84,000.
04/01/2009
 Tl- the contact owns a 2004 gmc envoy xl. the contact stated that the fuel gage fluctuates when driving over 60 mph. the contact also stated that when she drives over 60 mph the speed obmeter also fluctuates. the vehicle was taken to the dealer where they couldn't determine the failure issue. the vehicle failure mileage was unknown. nw
04/05/201084000
 Tl- the contact owns a 2004 gmc envoy. the contact was driving approximately 30 mph and the fuel gage displayed an incorrect reading. the failure occurred at any time. the contact had taken the vehicle to the dealer where they replaced the fuel tank. the failure continued to occur. a complaint was filed with the manufacturer regarding the fuel tank. the failure mileage was 84,000. nw
04/01/2009
 Tl- the contact owns a 2004 gmc envoy xl. the contact stated that the fuel gage fluctuates when driving over 60 mph. the contact also stated that when she drives over 60 mph the speed obmeter also fluctuates. the vehicle was taken to the dealer where they couldn't determine the failure issue. the vehicle failure mileage was unknown. nw
04/05/201084000
 Tl- the contact owns a 2004 gmc envoy. the contact was driving approximately 30 mph and the fuel gage displayed an incorrect reading. the failure occurred at any time. the contact had taken the vehicle to the dealer where they replaced the fuel tank. the failure continued to occur. a complaint was filed with the manufacturer regarding the fuel tank. the failure mileage was 84,000. nw
05/01/2004
 My gas guage says i have gas when i keep running out. i have taken to dealership and they replaced guage. still does not work.
04/01/2009
 Tl- the contact owns a 2004 gmc envoy xl. the contact stated that the fuel gage fluctuates when driving over 60 mph. the contact also stated that when she drives over 60 mph the speed obmeter also fluctuates. the vehicle was taken to the dealer where they couldn't determine the failure issue. the vehicle failure mileage was unknown. nw
04/05/201084000
 Tl- the contact owns a 2004 gmc envoy. the contact was driving approximately 30 mph and the fuel gage displayed an incorrect reading. the failure occurred at any time. the contact had taken the vehicle to the dealer where they replaced the fuel tank. the failure continued to occur. a complaint was filed with the manufacturer regarding the fuel tank. the failure mileage was 84,000. nw
05/01/2004
 My gas guage says i have gas when i keep running out. i have taken to dealership and they replaced guage. still does not work.
04/05/2011100000
 2004 gmc envoy leaking gasoline. i was told my car was leaking gasoline. i contacted gmc corp. office to request assistance for the repair and was denied, reason given local service provider said consumer caused crack in gas tank. also asked for assistance at least a percentage off from local dealership also denied. i called the local service repair while on hold with gmc and was told they did not tell gmc that i caused the damage. the local service repairman said they can not detemine how the damage was caused. he would not advocate nor deny a faullty part by gmc. we just want our vehicle fixed. my family and i cannot afford to pay $1300. for this repair. this car has so many problems that we cannot keep up with them financially. currently the air conditioner does not blow, it has worked in several years. the passenger window chooses when it wants to roll down, the cd player just stopped playing after the two years. often when i put gas inside the car i have to roll the windows down becuase the fumes are so strong in the backseat where my children sit. we have to put gas inside the car every two days. this car is dangerous to me and my family. i read on th nhtsa website a investigation was conducted and was closed due to gmc willingness to assist the consumer. i mentioned this to the gmc representative and her supervisor that i was aware a investigation was conducted. they indicated they are not aware of a investigation and to thier knowlege i am the first gmc consumer to report such a problem. on behalf of my family i am requesting your assistance in this matter. i cringe everytime i have to drive my children in this car. we cannont afford the repair and we cannot afford another vehicle. please help us in this matter. thank you, tiffany brown
08/25/2004126224
 2004 envoy xl vin igket16s346224043 started as fuel smell, now leaking in the area where fuel pump attach's to tank milage 126224
06/06/2010112000
 2004 envoy gmc xl having the po442 code come up with signs of gas leaking, smells like gas and evap system seems to not be working. the gmc diagnostic comes up with evap small leak detected. very similar to the problems on the 2002-2003 envoy xl
12/23/20091080001
 Fuel gauge is not working, it even pointed completely south at one time. looking on the web it seems to be a common problem in envoys. *tr
01/23/200901
 2004 envoy with approx.47,000 .had to replace fuel tank due to fracture around filler neck and replace oxygen sensor .was informed extended warranty on fuel tank modular reservoir assembly which contains the fuel pump did not include filler neck i had to pay 1'551.16 dollars for repair. *tr
06/11/200757000107/16/2004
 Tl*the contact owns a 2004 gmc envoy xl. the current mileage was 61,000. the check engine warning indicator light illuminated. the vehicle was taken to the dealer who stated that the fuel tank was cracking and had to be replaced. the failure mileage was 57,000.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
12/28/200742500112/20/2004
 Tl*the contact owns a 2004 gmc envoy. the odor of gas was present in the vehicle at a stop sign. the dealer stated that the fuel pump corroded with rust causing the pump to spray fuel to the top, penetrate in the undercarriage, and the exhaust system. the contact assumed the cost of $444 to replace the fuel pump. the manufacturer advised him that there is no related recall. the current and failure mileages were 42,500. updated 02-14-08 *bf the consumer stated the labor cost was in the amount of $220 extra. updated 02/14/08 *tr
11/25/200745800107/05/2004
 2004 gmc envoy fuel pump module flange corrosion, causing leak onto top of gas tank and exhaust. *tr
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
11/20/200756607107/07/2004
 I have a 2004 gmc envoy xuv and when the oil was just recently changed the mechanic noticed that the gas tank was leaking at the point where the filler met the main body of the tank. he said since the tank was plastic the gas was causing the deterioration and the entire tank would cause a major issue. after checking with our local gmc dealer i discovered that the vehicle is just out of the 3 yr warranty period and since it was purchased in arizona and not california it is not covered under the extended gmc warranty. this should not be part of a replacement plan the consumer should be paying for, not like a regular maintenance item (changing tires, oil changes, spark plugs, etc.) cutting corners to make the vehicle lighter and then not supporting the change is not the best way to be popular. *tr
10/25/200710000110/25/2003
 Check engine light on and taken to advance auto parts was told that there was a small leak. they advised that hoses are to be checked. hoses were checked and check engine light remained on. taken to the dealer and found out that there is a leak in the fuel tank. was told that this was not a recall item. but this is a very dangerous defect. now waiting for part to be replaced. *tr
09/07/2007930001
 Vehicle's check engine light came on 2 days prior to failing a vehicle emissions test for fuel tank leak. dealer stated that there was a special policy in place as the manufacturer recognized this same defect on other vehicles. the vin number was not included in the special policy but was the same defect. the dealer is advising not to continue to drive the vehicle until repaired. the dealer opinion is that due the special policy there are no fuel tanks available so the vehicle ia located at the dealer until repaired. old part can be made available. *tr