Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 10/07/2012 | |||
| Due to the check engine light constantly coming on i was told that i needed a new gas cap. it was stated if the cap is not on properly it affects the emission conrols. i have replaced the gas cap several times nothing has changed engine light goes on and off. there still has not been accurate justification for this matter. vehicle has faulty / leaking air bags on the rear suspension. upon research this has been a problem on gmc vehicles from 1994 ~ 2006. why are there no recalls? gmc envoy vehicle are sitting very low during freezing tempatures. upon starting the vehicle it will rasie back up and level itself but it should not drop down low period. websites are flooded with complaints. i have contacted gmc regarding all these issues and nothing has been done. i was told there were no recalls regarding these matters which i don't understand. i have viewed so many complaints on several websites regarding these same issues. exterior lights~ lamps have faulty sockets due to moisture getting inside the lamps / back up lamps. bulbs burning out continuously. unfortunately when you take your vehicle to a frequent dealer, many times they'll step outside to check your vehicle quickly without putting you in the system if they feel no service is required. i believe this may be why these complaints are not being addressed/ reported / or recorded. it is apparent there are serious problems with these vehicles. something needs to be done, and we should not have to deal with repeat manufacturer defects/hazards year after year. it is not fair to us (the customer). they can continually contact you to trade in your vehicle or buy it, but they can't contact you regarding defects on the vehicle. i was told they only notify the original owner of recalls. again they'll contact you regarding marketing and advertising. thank you in advance for your time and consideration. | |||
| 10/17/2007 | 39000 | 1 | |
| My envoy has had the check engine light on for years, and the smell of gas, went to gmc and they said need new gas cap, didn,t work, went to another car repair need new gas cap, same thing over and over again, every month on my onstar report, said i had emission problems, they tested the car, looks like it could be you need a new gas cap..... a few months ago my gmc would not start, call aaa to pick up envoy and take in the charles shop near my home.... as the auto was being put on the trailer, i saw gas dripping from the area of the gas tank....went to charles repair to them about what i saw and explained that for you i have been trying to find out what was wrong with the gas cap, and the smell of gas... well the checked it out and found my gas tank had a crack in it and i would need a new gas tank cost around $900.00, i paid them for the starting problem that they fixed and took the gmc home, i live in florida and i was reading the sunday paper and there is an article, about gmc recalls, about how the warm weather states having a problem with a plastic part might crack and cause a fuel leak..well this is what happened to my gmc, how do i get my car repaired by gmc, what can i do to get it fixed, i only put $20 to $30 of gas at a time ,in the car because i don't want gas leaking and might cause a fire. help me please. *tr | |||
| 10/17/2007 | 39000 | ||
| My envoy has had the check engine light on for years, and the smell of gas, went to gmc and they said need new gas cap, didn,t work, went to another car repair need new gas cap, same thing over and over again, every month on my onstar report, said i had emmission problems, they tested the car, looks like it could be you need a new gas cap..... a few months ago my gmc would not start, call aaa to pick up envvoy and take in the charles shop near my home.... as the auto was being put on the trailer, i saw gas dripping from the area of the gas tank....went to charles repair to them about what i saw and explained that for you i have been trying to find out what was wrong with the gas cap, and the smell of gas... well the checked it out and found my gas tank had a crack in it and i would need a new gas tank cost around $900.00, i paid them for the strarting problem that they fixed and took the gmc home, i live in florida and i was reading the sunday paper and there is an articail, about gmc recalls, about how the warm weather states having a proble with a plactic part might crack and cause a fuel leak..well this is what happened to my gmc, how do i get my car repaired by gmc, what can i do to get it fixed, i only put $20 to $30 of gas at a time ,in the car becauce i don't want gas leaking and might cause a fire. help me please. | |||