Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
08/26/2012129000
 Tl-the contact owns a 2004 gmc envoy. the contact stated that the air bags deployed with out any warnings. the contact mentioned that the vehicle was not involved in a crash. no injuries were reported. the manufacturer was not made aware of the failure. the failure mileage was 129,000. pmb
08/26/2012129000
 Tl-the contact owns a 2004 gmc envoy. the contact stated while sitting in the vehicle and not moving the driver side air bag deploy. there was no accident or object crashing into the vehicle. no one was injured. the manufacturer was not notified. the failure mileage was 129,000. mw
03/02/20091200001
 Rear air bags leak down and then at random pump back up. took it moore buick for repair and, once again, they replaced an expensive part and this a.m. the air bags had leaked down again. this is the last vehicle i will buy from moore buick and/or gmc. *tr
05/04/2005112/31/2004
 What is happening to claim 10134972? *jb
05/04/2005112/31/2004
 Vehicle: n04 gmc envoy vin: 1gkes12s646223199 the above vehicle was purchased 12/31/04 and was totaled 5/05. my son was driving the vehicle and witness say the brakes had locked and caused my son to go into a slide and the vehicle fell down the side of the hill. the vehicle had performed a 180 and rolled down the hill. the air bags and on star did not deploy. gmac investigated the incident and indicated that there were no recall and the brakes showed no cracks. the investigator 813-731-3051 and photos of the area show the brakes had locked. gmac refuses to share the investigative report. *nm
AIR BAGS - FRONTAL
10/04/2006108/02/2005
 My fiance was driving my 2004 gmc envoy suv. while driving reported to be approximately 40 mph; the car in front of her slammed on her brakes, she attempted to brake, swerved to the right to avoid the car in front of her, crashing into a utility pole. she was wearing her seat belt. during this time neither the driver or passenger side airbag deployed. she was taken by ambulance treated for scrapes & bruises, pain, minor injuries, major injuries ruled out by x-rays & ct scans, then released. i understand the theory if a person is able to walk away from the crash the vehicle did it's job. my concern was not much of a concern until the responding emt's, officers, and mechanic at the place where the car is currently stored all voiced concerns regarding the fact no airbag deployed in this accident. i also became concerned after seeing the damage done to the vehicle. we are not officially sure of the status of the car at this time as we are still waiting to hear from the adjuster. however, the mechanic & responding officer believe it is totaled. the entire front window shattered, passenger side door is ripped off hanging on a thread, the entire front end/grill ripped off, both headlights crushed, the passenger side headlight is no longer there, the passenger side front tire entirely missing along with anything holding it in place, the glove compartment is almost touching the front passenger seat. the passenger seat was pushed back toward the back seat of the car as well. my fiance was alone in the vehicle, the concern is if she hadn't been, what would have happened to a passenger...clear speculation , but the airbag may have been the only saving grace a passenger would have had. we have contacted the dealership, gm, and consumer affairs, and now nhtsa with this concern. thank you for taking the time to review this report. *jb