Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 11/27/2010 | 100000 | 1 | |
| Erratic speed odometer readings, happens 3-4 times weekly. this happens from your actual speed of 40-60 mph, you look down next second and you are going 100-120 mph per odometer. when you come to a stop it says your still going 90-110 mph, only way to reset your odometer is to pull over and restart your car about 50-60 times until it says 0 mph. sometimes this wont last but 5 min... this also increases your cars mileage. gmc will not repair this with out charging you 600 dollars. this is not safe for anyone on the road and not fair to people owing cars, or buying cars to have not actual mileage on a car nor to be able to drive safely. updated ivoq 12/03/10. | |||
| 12/23/2009 | 44000 | 1 | |
| Speedometer failed at 44,000 miles. gas gauge misreads. instrument cluster is being replace by gmc on other models with the same cluster but they decided not to replace the envoys cluster. gmc knows that they have clusters that fail and have even been monetary reimbursement by other companies to replace but still do not replace for the envoys. *tr | |||
| 01/09/2009 | 80000 | 1 | |
| Tl*the contact owns a 2004 gmc envoy xuv. the contact cannot determine how fast she is driving on the freeway. the speedometer does not work correctly when there is a half a tank or less of fuel in the vehicle. gmc stated that there was no recall for her vehicle. the failure mileage was 80,000. updated 3/19/09 *cn updated 03/23/09.*jb | |||
| 05/01/2008 | 40000 | 1 | |
| Speedometer started sticking, when turned off and back on would correct this for a short time. after a while speedometer showed i was going 90 mph. since this, my speedometer completely stopped. (although,yesterday when i looked at my speedometer it did show 50 mph then went back to zero) i was also told this was a faulty stepper motor. i don't feel that i should pay $250 to have a $25 motor installed when this is obviously a manufacturing defect. *tr | |||
| 12/16/2008 | 41300 | 1 | |
| The speedometer needle broke and gave wrong reading. had to replace ip cluster. *tr | |||
| 11/04/2008 | 90000 | 1 | |
| The speedometer on my envoy xuv jumped from 75mph to 120moh as i slowed down to exit the interstate. it continued to increase, although it was past the point of registering any speed. it has lowered some, but is still acting erratically. this vehicle is only 4 years old, and i'm looking at a $500+ repair. *tr | |||
| 05/01/2008 | 1 | ||
| Speedometer does not work and dealer won't cover under warranty. seems to be a big problem with gmc vehicles. *tr | |||
| 09/01/2008 | 111000 | 1 | |
| The speedometer in my 2004 gmc envoy xuv at unpredictable times will display speeds less than my actual speed. this creates an unsafe situation where i cannot ensure that i am driving within posted speed limits. *tr | |||
| 06/15/2008 | 62000 | 1 | |
| Erratic speedometer on 2004 gmc envoy xuv shows various speeds from zero to 120+ mph while driving at normal road speeds. need to use tachometer to determine approximate speed of vehicle (2000 rpm = 65 mph for this vehicle). when ignition is turned off the speedometer needle does not always return to zero, the speedometer needle also shutters a little intermittently when reducing speed. *tr | |||
| 04/02/2008 | 39128 | 1 | 04/02/2008 |
| I bought my new vehicle last week and discovered after taking possession of it that the speedometer ramps up but does not go down. as it is parked it reads between 38 and 120+. dealers say since there is no recall they cannot help me and have quoted between a 500 dollar and 1,000 dollar fix. *tr | |||
| 01/17/2008 | 3 | ||
| Speedometer cluster failure. i know of 3 cluster failures in the last 4 months. that's just my neighbor and my sister and myself. this is a 500.00 repair and i'm sure that this can't be isolated occurrences. *tr | |||
| 10/26/2007 | 80000 | 1 | 05/21/2004 |
| Speedometer suddenly quit working, showing highway speeds of 95-120+mph, only went down to 20mph at lowest when car is stopped. usually reads 60 at stop. mesh checked it & says instrument cluster. all other gauges ok. seems like enough complaints to get gm to correct this, without charge to customer. failure now lasted 6 moths - using gps to determine speed. *tr | |||
| 01/28/2007 | 40000 | 10 | 10/30/2003 |
| Speedometer failure, fails twice a month for a day or two. *tr | |||
| 12/29/2007 | 50000 | 50 | 03/15/2005 |
| Just another complaint on the speedometer; vehicle now has 50,000 miles, so it's out of warranty and the dealer won't fix. pull up to a stop sign and speedometer still reads 20 mph. varies all over the place. if gmc doesn't recall, i will have enjoyed both my first and last gmc at the same time. *tr | |||
| 02/12/2008 | 73000 | 1 | 02/28/2004 |
| 1. no event. just driving 2. speedometer failure. 0 at normal driving speeds 3. not corrected. *tr | |||
| 10/01/2007 | 22000 | 100 | 02/09/2005 |
| All gauges fail then turn back on, warning bell continues to ring dashboard goes through system check and bell goes off at each check, such as unknown driver, door ajar,ect. gauges may go dead and come back to live several times within a short trip. when gauges work the alarm bell continues to ring even when driving. *tr | |||
| 12/27/2007 | 53000 | 1 | 11/01/2005 |
| I have a 2004 gmc envoy xuv. the speedometer began to show incorrect speed (e.g. on the highway following traffic flow and speedometer reads 20 mph). other gauges showing problems (e.g. tachometer showing 7000 rpms when idling, all other gauges positioned in areas below or above there limits, etc.). there seem to be a huge number of complaints on the internet about this exact problem. took to dealer, thay state it needs instrument cluster panel replaced, estimate over $500.*cn | |||
| 09/11/2007 | 1 | 08/21/2006 | |
| 2004 gmc envoy xuv speedometer does not work except on occassion. *tr | |||
| 03/01/2007 | 10 | ||
| The speedometer on my 2004 gmc envoy began acting erratically, sometimes reading too low, and other times reading too high. i was charged $511 by a gm dealer to replace the instrument cluster. the incident date indicated is approximate. with regard to number of failures, this is the approximate number of times i initially observed the speedometer reading too low or too high. each failure lasted for a number of days and then the speedometer seemed to read correctly for a week or two before the next failure. *tr | |||
| 04/10/2007 | 1 | ||
| Speedometer on 2004 envoy xuv lease started acting erratically after warranty had run out. showed 120 mph at resting sometimes, often stuck at 120-130 mph. this appeared to be a known defect from my research, and the dealer wanted me to pay for this when turning the car in. *ak | |||
| 02/01/2007 | 40000 | 9999 | 02/26/2004 |
| 1) the speedometer stopped working a few months ago. 2) my inspection sticker is now due to be replaced, but i can't get one without the speedometer working. 3) customer service thru gmc was no help at all. they said i needed to take it to the dealership to have it looked at. which i will have to pay for, then they will review the case. oh how nice, review it just to tell me i have to pay for it?! i've seen thousands of people reporting this on the internet. why hasn't anything been done? if your everyday average joe is responsible for the work/products he/she puts out, why not the big corporations? | |||
| 02/21/2007 | 46500 | 20 | 08/15/2004 |
| The speedometer has become erratic on my 2004 gmc envoy xuv. i am told it will require removal & repair in the range of 500-600 dollars. this appears to be a manufacturing defect that conveniently appears shortly after the expiration of the warranty. from web posts it is obviously a widespread problem that should be addressed by the manufacturer. *jb | |||
| 12/21/2006 | 45000 | 60 | 09/09/2004 |
| Speedometer is pegged at 120 on my 2004 gmc envoy. *jb | |||
| 11/10/2006 | 31800 | 10 | 08/11/2004 |
| 2004 gmc envoy speedometer slows down to zero at highway speeds. *jb | |||
| 11/13/2006 | 50000 | 1 | 11/10/2004 |
| Driving on the highway apx 70 mph. speedometer was indications 110 mph. pulled over and speedometer still indicated 35 mph while i was stopped. *nm | |||