Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/18/2010 | 88000 | ||
| My 2004 envoy xuv speedodometer stuck at 55mph. i spoke to dealer technician and was told i had to replace the instrument cluster because of a small thing called a stepper motor. this seems to be an on going problem with gm vehicles. i strongly suggest a saftey recall because this is failing on thousands of vehicles. | |||
| 02/21/2008 | 78000 | ||
| The speedometer sticks and gives the wrong speed about 2x a month, on average. the dealer will not replace and denies there is a problem. | |||
| 10/19/2010 | 50000 | ||
| The spedometer on my 2004 gmc envoy xuv intermittently works. roughly 10% of the time, the gauge will stop working completely. now, the rpm gauge has also begin acting erratically. i have contacted gmc customer support, and they directed me to the local dealer, who will charge me $79 simply to diagnose the problem, followed by a likely $600 repair to replace the entire cluster. a simple online search of 2004 gmc envoy xuv speedometer problems returned 10's of thousands of hits, so it appears this is a very widespread problem. after checking into the situation with gm dealers there is a recall on the sierra's and yukons which have the same cluster as my vehicle but gm refuses to stand behind the defect on the envoys. parts have not been replaced yet on my vehicle hoping that gm will wake up and realize this is a common problem on the envoys and that it requires attention. below is just one of many links which highlight the issue many gmc owners are facing: http://www.aboutautomobile.com/complaint/2004/gmc/envoy/digital+instrument+panel | |||
| 03/27/2009 | 81000 | ||
| Speedometer started showing i was going 90-130mph when i was on propably moving 50mph. it was about 30-50pmh off. when car is off speedometer shows 50mph. found out you can make speedometer drop 5mph at a time if you turn the car on & off about 20 times it will eventually go to zero mph. after a few days it does the same irratic behavior. i have read over hunders of post online about this on this make and model alone and think this is a very big safty concern. i need help and need my car fixed please help. | |||
| 02/22/2010 | 30000 | 1 | |
| 2004 gmc envoy. sudden momentary engine surge. occurred at low speed with foot on brake pedal. six occurrences , four within last few months. gm dealer checked said all systems were ok, gm corporate notified said no history this type of failure. when surge happened quick shift into neutral prevented damage. engine surge lasted only a few seconds and then returned to normal. since problem is intermittent gm offers no help other than bring it back to dealer for recheck. *tr | |||
| 10/17/2009 | 24900 | 1 | |
| Car lurched forward and engine speeded up when pulling into my driveway at home. most of my dashboard gauges have been failing over the last year including the speedometer. i was using the cruise control prior to the event. i think it may be related to the computer. i was able to stop the car by turning off the engine. the brakes would not stop the car. the dealer has advise me that they know about the instrument panel failing but no recall has been issued. *tr | |||
| 08/12/2009 | 94887 | 1 | |
| In the process of making a left turn, (dead end - no oncoming traffic) the vehicle failed to get up to speed after depressing the accelerator in order to make the turn. a warning light came on that had never been seen before; it was the reduced engine power light along with the service engine soon light. the way was clear to put the vehicle in reverse and back into a gas station. a prayer was said before continuing on to the destination at hand with a trip to the dealership in the am. the vehicle was tested at the dealership with the found code p1680..gas pedal shorting out. pedal was replaced, retested, and approved without a recurrence of the code. two months have passed without a recurrence so far. the total cost was $191.85. thank god it didn't cost a life! the old part is available; teleflex 15187573 g03302 2 360-133143 passed made in mexico 400421 could not allow this to happen again or to others; repaired immediately due to dangerous to fatal consequences if turning left in front of an oncoming semi. this complaint is to inform others of a potentially dangerous situation regarding their gas pedal. *tr | |||
| 11/10/2006 | 31800 | 10 | 08/11/2004 |
| 2004 gmc envoy speedometer slows down to zero at highway speeds. *jb | |||