Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| SB-10054 | 08/01/2011 | 10041526 | Buick/chevrolet/gmc: see document search button for owner letter. fuel level sensor contact wear may be premature. *pe | 10/04/2011 | |
| SB-10054 | 08/01/2011 | SB-10054A | 10041526 | Buick/chevrolet/gmc: see document search button for owner letter. fuel level sensor contact wear may be premature. *pe updated 10/5/11. *pe | 10/04/2011 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||
| DP10001 | GENERAL MOTORS CORP. | 01/07/2010 | ALLEGED FUEL TANK LEVEL SENSOR FAILURE | |||
| Mr. billy hayes of old hickory, tn, petitioned the agency in a letter dated november 27, 2009. the petitioner requests that nhtsa open an investigation into the performance/reliability of the fuel level sensor installed in model year 2005 chevrolet trailblazer vehicles. the petitioner alleges that the fuel tank level sensor is defective and could result in a subject vehicle running out of fuel, stall, and being rear ended by another vehicle.odi will evaluate the petition for a grant or deny decision. | ||||||
| FUEL SYSTEM, OTHER | ||||||
| DP10001 | GENERAL MOTORS LLC | 01/07/2010 | 05/23/2011 | Fuel Level Gauge System Failure | ||
| The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect. | ||||||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | ||||||
| DP10001 | GENERAL MOTORS LLC | 01/07/2010 | 05/23/2011 | Fuel Level Gauge System Failure | ||
| The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 05/01/2011 | |||
| I own a 2005 gmc envoy xuv with approximately 64000 miles on it. the complaint i wish to report is a malfunction with the fuel level sensor. the fuel level sensor has stopped working and reads empty constantly, even when the vehicle is full of fuel. the sensor chimes a warning sound to indicate fuel is low. this has been an issue for us for 5 months. we have spent much time researching this issue to try to repair it ourselves, and it has seemed to be an issue that needs dealership attention. i was in process of scheduling an appointment with gmc, when a letter from gmc arrived in the mail. they were able to locate us by our vin. in the letter, gmc fully acknowledges the faulty fuel level sensor and offers to pay 50% of repair costs at a certified gmc dealership. although i appreciate their offer, the repair will still be approximately $200 at 50%. i am writing today to let my voice be heard that the last few months dealing with this issue have been extremely challenging. i have had to be constantly aware of my exact mileage, and fearful of running out of fuel, stranded on the interstate with my family. to me, it is a safety issue that gmc should repair as a courtesy to their customers. we purchased this vehicle because of the reputation of an american company and am hoping that others along with us will report this issue. | |||
| 01/01/2011 | 95000 | ||
| Tl* the contact owns a 2005 gmc envoy xuv. the contact stated that the fuel gauge was defective and the vehicle would not allow her to add more than 15 gallons of gasoline into the vehicle. the vehicle was repaired. the manufacturer was not made aware of the failure. the failure mileage was 95,000 and current mileage was 110,000. | |||
| 01/01/2011 | 95000 | ||
| Tl - the contact owns a 2005 gmc envoy xuv. the contact stated that the fuel gauge was defective and the vehicle would not allowed her to put more than 15 gallons of gas. the vehicle was not taken to a dealer. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure mileage was 95,000 and current mileage was 110,000. pm | |||
| 04/16/2011 | 85000 | ||
| Failure of fuel guage resulting in stall in traffic, dealer repair requred replacement of sender, fuel pump and fuel filter all located in fuel tank | |||
| 02/08/2011 | 64746 | ||
| Though i had 1/4 tank of gas in my car, i put in 13.5 gallons of fuel. when i turned on the engine, instead of the gas gauge showing full, the indicator dropped down to empty and the low fuel lights went on. this continued with the indicator showing 1/4 full, empty, full, empty until several days later, when it settled at 3/4 full. every time i have added fuel to the gas tank, the same thing happens. i have been forced to write down my milage and keep track of how far i have driven in order to estimate when i need fuel. i cannot trust what the gauge reads. | |||
| 04/16/2011 | 85000 | ||
| Failure of fuel guage resulting in stall in traffic, dealer repair requred replacement of sender, fuel pump and fuel filter all located in fuel tank | |||
| 02/08/2011 | 64746 | ||
| Though i had 1/4 tank of gas in my car, i put in 13.5 gallons of fuel. when i turned on the engine, instead of the gas gauge showing full, the indicator dropped down to empty and the low fuel lights went on. this continued with the indicator showing 1/4 full, empty, full, empty until several days later, when it settled at 3/4 full. every time i have added fuel to the gas tank, the same thing happens. i have been forced to write down my milage and keep track of how far i have driven in order to estimate when i need fuel. i cannot trust what the gauge reads. | |||
| 06/02/2010 | 46000 | ||
| When i fill up the gas gauge stays on empty for a long time, this happens every time i fill up. | |||
| 03/27/2009 | 52000 | 1 | |
| For the past few months when i turn on my truck the airbag light turns on and stays on for a few hours stating that it needs service. it happens every few weeks and it can be very dangerous. if i were to be involved in a car accident the air bags may or may not deploy. i had taken it back to the dealership where i purchased the truck to take a look at it and they said it was ok, that i must of passed a bump too fast causing it to turn on, but it has been quite a while and it continues to do the same thing. i guarantee no bump would cause a air bag light to turn on and malfunction. as if that was not enough of a problem in the beginning of this month (march) i started having trouble with the gas gauge. at first when i would fill it up it would read empty and would register about 30 minutes later to the correct level. now it doesn't register at all, it just moves from side to side, states empty when i fill up and everymorning when i turn the truck on and says i have a quarter tank there after. what sad is that i am not the only person with this problem and it has not been recalled. this can be a safety hazard and causes distractions when driving. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 08/26/2011 | 64000 | ||
| Hbn26-16842. our 2005 gmc envoy has always had a faulty fuel gauge and has caused our family to be stranded a few times without gas while travelling far from home. we took it into a gmc dealer who wanted $ 950 for parts and repairs. we just dont have that kind of money. gmc has always been aware of this problem and has not offered to fix it nor have a recall on this faulty gas gauge. 856,000 gm suvs under investigation for faulty fuel gauges federal regulators are investigating 865,000 general motors suvs, including the 2005- | |||
| 03/02/2009 | 45000 | ||
| Purchased the 2005 gmc envoy xuv used in 2009 with 41000 miles. within 3 months the envoy started having rear door latch failures. the rear door and glass can be opened in a traditional side door mode or a truck bed mode. frequently the electronic latches that operate to let the door function in either way would fail. the envoy has been in several times over three years to have all the latches repaired and or replaced. each latch has been replaced several times. when the latches fail, and they have failed in a configuration that when i tried to open the door in a side door way, three latches let lose and the door fell open with only one latch holing the rear door on. i was forced to have to lift the door back into the slots where the door pegs lock into the latches. one time three latches failed and i had to use bungee cords to keep the door closed so that i could drive it to the dealer to have the latches replaced. the dealer charges me 50 dollars per visit per the warranty, however the vehicle has to go in at least 3 times a year to have the latched looked at and repaired or replaced. they replace the fixed latches at no cost but i still get charged 50 dollars for the visit. the warranty is soon to be off this vehicle. also the gas guage failed to operate correctly within months of owning the envoy. the gas gauge would show more fuel then what i had, or show no fuel whatsoever even though i had just filled the gas tank up. the gauge needle would bounce back and forth all the time or get stuck full or empty as well. it was found that there was a bad fuel level sensor in the tank. it was replaced. i have also had to replace the front pinions of the envoy twice during the three years i have owned it because they were leaking. i have also had to have the differential carrier overhauled because the front differentials were both leaking. these pinions and differential repairs were three different visits to the dealer, not at once. | |||