Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 03V159000 | GENERAL MOTORS CORP. | from 03/01/1995 to 06/30/1996 | V (Vehicle) | 1755876 | 06/19/2003 | ODI | GENERAL MOTORS CORP. | 04/28/2003 | 04/30/2003 | |||||||
| Defect Summary | On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. the windshield wipers could work intermittently or not at all. | |||||||||||||||
| Consequence Summary | If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper motor circuit board and cover. owner notification began on june 19, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 03023.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 01667 | 01/01/2004 | 10007244 | Window regulator motor does not fit. *tt | 06/04/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 020201 | 02/02/2001 | 618269 | This message concerns 1996 through 2000 m & l vans, chevrolet astro and gmc safari that may exhibit a lack of heat at the driver's seat. *tt | 04/10/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 02054 | 02/21/2003 | 10002567 | Windshield wiper failure due to cracked boulder joints on the controller circuit board. this special policy covers the condition for a period of seven years or 70,000 miles, whichever occurs first from the date the vehicle was originally p | 09/05/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 02054 | 02/01/2003 | 10001125 | Special policy adjustment - windshield wiper motor failures. *tt | 04/15/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V159000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V210000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 05/31/1996 | 1 | 05/31/1996 | |
| Heater failed. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 07/15/2000 | 1 | 08/01/1999 | |
| Intake manifold gasket - needed replaced with less than 70k miles on van. heater fan dashboard switch - when set on floor heat only, it blows out both at the defroster and the floor. windshield wiper motor - after it stopped working, we grounded the motor and it started working again - now it works intermittently, but not when you usually need it most. driver's side window motor - failed and required replacement. air conditioning tube - became brittle and broke - repaired it and the a/c works correctly again. | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/26/2004 | 78000 | 1 | 08/01/2003 |
| Power windows do not work. consumer checked the fuses, and the fuses are not the problem. consumer took the vehicle to an after market repair shop where the defect was noticed. *ak no recall found on this issue. *tc | |||
| 08/27/2004 | 78000 | 1 | |
| The power windows failed. as a result, when the windows were up they were unable to come back down. *ak | |||
| 03/15/2002 | 66000 | ||
| Windshield wipers do not operate - recalled - dealer claims it was repaired, now wipers operate whenever it feels like it. both torsion rods failed without warning within 1 day apart of each other. mechanic revealed that gm now has a special technique to be done when this happens and it costs an extra $90 to repair. which means they are aware of the problem and will not recall the vehicles and replace at their cost. broken spark plug almost killed my family. fuel pump went out. driver's side window does not roll down, driver's side view mirror does not operate. | |||
| 09/02/2003 | 93000 | 1 | 02/01/1997 |
| Intermittently rear windshield wipers become inoperable, obstructing driver's view. the accelerator cable was replaced twice. the alternator was replaced three times. the water pump was replaced twice. the driver's side power window motor was replaced and the passenger side needs to be replaced. the driver's side seat motor failed. the hatch failed. the rear captain chairs seat belts broke. *ak *nlm | |||
| 07/15/2000 | 1 | 08/01/1999 | |
| Intake manifold gasket - needed replaced with less than 70k miles on van. heater fan dashboard switch - when set on floor heat only, it blows out both at the defroster and the floor. windshield wiper motor - after it stopped working, we grounded the motor and it started working again - now it works intermittently, but not when you usually need it most. driver's side window motor - failed and required replacement. air conditioning tube - became brittle and broke - repaired it and the a/c works correctly again. | |||
| 1 | 04/01/1997 | ||
| Power window sticks on occasions. mjs | |||
| 09/16/1998 | |||
| Power window on driver's side does not go up or down. the dealer is aware of the problem. the motor for the power window is being replaced at owners' expense. *ak | |||
| 06/01/1998 | 2 | ||
| Passenger's side automatic window motor malfunctioned, causing the window to get stuck in the middle. been replaced twice. please provide further information. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER | |||
| 09/02/2003 | 93000 | 1 | 02/01/1997 |
| Intermittently rear windshield wipers become inoperable, obstructing driver's view. the accelerator cable was replaced twice. the alternator was replaced three times. the water pump was replaced twice. the driver's side power window motor was replaced and the passenger side needs to be replaced. the driver's side seat motor failed. the hatch failed. the rear captain chairs seat belts broke. *ak *nlm | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 07/31/2003 | 1 | ||
| Consumer stated vehicle's windshield wiper motor failed. dealer notified. please provide additional information. *ph | |||
| VISIBILITY - WINDSHIELD | |||
| 12/07/2000 | 1 | 08/01/2096 | |
| No summary listed for above vehicle. *ak | |||
| 07/01/1996 | 1 | 03/01/1996 | |
| Problem with windshield. | |||
| Windshield leaks water during rainy weather; also, sliding door is opened w/difficulty with latch design possible failure. please describe details. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/05/2002 | 58000 | ||
| Vehicle's windshield wiper experienced the same defect as stated in recall 03 v 159 000, but it's vin number is not included. | |||
| 10/01/1998 | 2 | 10/26/1998 | |
| While traveling in rain windshield wipers stopped working. *ak consumer called dealership to inquire if there were any problems but advised there were no recalls, consumer called a second time after wipers completely stopped working in heavy rain storm and then were told there have been some problems with the wipers including their vehicle, but there have been no recalls to date, consumer has purchased replacement parts.*jb | |||
| 07/01/2000 | 09/01/1998 | ||
| Windshield wipers stopped while driving in rain. sometimes work, and sometimes don't. no warning is given before failure. *ak | |||
| While turning on windshield wipers during rain windshield wipers will not run. dealer has been contacted. please provide furthr information.*ak | |||
| 05/02/2000 | 07/01/1998 | ||
| Windshield wipers work intermittently. *ak | |||
| 04/01/1996 | |||
| The windshield wipers failed intermittently, never know when they will work, or won't work. 1996 gmc jimmy's had same problem, which was recalled and fixed by gmc dealers, why haven't the safaris? i have seen several complaints that have been reported, this is a safety hazard!!!!!! some times they work and sometimes they don't. i have had to drive in the rain w/o wipers, and it's dangerous!!!!! also the hydraulics that hold the top half of teh rear hatch door open, have failed three times. we had the dealer replace them twice, but at over $100.00 each time, it's getting expensive. feel that this is a safety factor as well, due to not knowing when the lifts will fail, the top half of the door, which is heavy, could fall on someone's head, and has happened. trust me, it hurts! *ak | |||
| 02/12/2000 | 1 | ||
| Windshield wipers work inadvertently. consumer was driving in rainy weather and windshield wipers stopped working. dealer will be inspecting vehicle. *ak | |||
| Windshield wipers stopped functioning during performance in rainy weather. dealer has not seen vehicle. *ak | |||
| 06/17/1999 | 20 | 04/01/1996 | |
| Windshield wipers work intermittently. *ak unknown when they will work. jn | |||
| Windshield wipers become inoperable in rainy weather conditions, cause unknown. please give any further details. *ak | |||
| Whenever windshield wipers are in use, they stop or work intermittently, causing the driver to have poor visibility while driving in rain or snow. *ak | |||
| 09/07/1998 | |||
| Intermittently the windshield wipers come on without being activated. the dealer has inspected the vehicle twice, and has not been able to duplicate the problem. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 09/30/2002 | 26000 | 50 | |
| While driving the windshield wipers comes on and off. the dealer is aware of the problem. *mr *jg *nlm | |||
| Windshield wiper circuit board shorted out, causing windshield wipers to be inoperable, obstructing view of driver. dealer has inspected vehicle. please provide additional information.*ak | |||
| 07/15/2000 | 1 | 08/01/1999 | |
| Intake manifold gasket - needed replaced with less than 70k miles on van. heater fan dashboard switch - when set on floor heat only, it blows out both at the defroster and the floor. windshield wiper motor - after it stopped working, we grounded the motor and it started working again - now it works intermittently, but not when you usually need it most. driver's side window motor - failed and required replacement. air conditioning tube - became brittle and broke - repaired it and the a/c works correctly again. | |||
| 1 | |||
| Windshield wipers work as they please. they will cut on and off without warning. there is a recall on other gmc vehicles for this problem. dealer has been contacted.*ak *slc | |||
| 06/18/2000 | |||
| Windshield wipers will either not come on or stop working when on. also air conditioner failed when coolant line rubbed against underbody, formed a hole, and leaked out coolant gas. *ak | |||
| 05/06/1999 | |||
| The defective pulse module in the circuit board malfunctioned, causing windshield wipers to work intermittently which could cause visibility problems, and may result in a crash. there is a recall for this problem, but this vehicle was not included in the recall due to vin #. please provide further information. *ak | |||
| 05/17/1996 | 15 | ||
| Whenever it rains the windshield wipers would stop working. can hear motor going. wipers would blow every time it rains. mechanic says its the fuse each time, but problem still exists. | |||
| 05/01/1996 | 9 | ||
| While the windshield wipers are in use the windshield wipers malfunctioned, causing visual diffculty which may cause an accident. been to dealer on several occasions. dealer cannot determine problem. dealer replaced the fuses. cause unknown. *akpower door locks inoperable. *yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 08/10/1998 | 60 | 12/01/1996 | |
| Wiper switch disconnects when turned on. gmc service manager believes there were recalls for this defect but unable to find for gmc vehicle; believes there was recall for same problem on other gmc - chevrolet astrol models. reports there have been a lot of similar defects seen and to wait until recall is official before replacing $100. switch. | |||