Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 03V159000 | GENERAL MOTORS CORP. | from 03/01/1996 to 06/30/1997 | V (Vehicle) | 1755876 | 06/19/2003 | ODI | GENERAL MOTORS CORP. | 04/28/2003 | 04/30/2003 | |||||||
| Defect Summary | On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. the windshield wipers could work intermittently or not at all. | |||||||||||||||
| Consequence Summary | If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper motor circuit board and cover. owner notification began on june 19, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 03023.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY | |||||
| 01667 | 01/01/2004 | 10007244 | Window regulator motor does not fit. *tt | 06/04/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 020201 | 02/02/2001 | 618269 | This message concerns 1996 through 2000 m & l vans, chevrolet astro and gmc safari that may exhibit a lack of heat at the driver's seat. *tt | 04/10/2001 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 02054 | 02/21/2003 | 10002567 | Windshield wiper failure due to cracked boulder joints on the controller circuit board. this special policy covers the condition for a period of seven years or 70,000 miles, whichever occurs first from the date the vehicle was originally p | 09/05/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 02054 | 02/01/2003 | 10001125 | Special policy adjustment - windshield wiper motor failures. *tt | 04/15/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V210000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V159000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 07/28/2006 | 171000 | 1 | |
| Windshield wiper module failure, approximately in early 2006 on 1000k trip. parts purchased module n12463 part number 12463090 from dealer in edmonton at cost of $64.87 including gst.. returned home 1000k as dealer too busy too fix, and paid $36.00 labor to have installed. total cost for module and labor: $100.87. my request is for gm to pay this $100.87 as this should have been covered under a recall notice at any time in the life of these vehicles. *tr | |||
| 01/01/1901 | 1 | ||
| Ongoing problems with defective components on consumer's two vans. each van has had problems withit's transmission, alternator, motors for door and windows, catalytic converter, fuel pump, oxygen sensors and windshield wiper motor. *la the consumer has two gmc safari's both 1997 models. their vin's are 1gkdm19w8vb539209 and 1gkdm19w2vb546740. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 07/22/2003 | 32804 | 5 | 07/03/1997 |
| September 1, 1999: ac problem (not cooling) repaired under warranty. november 3, 1999: left drivers door window motor replaced under warranty (not passenger side as documented on the invoice). january 31, 2003: i wrote to gmc customer service via email, detailing some problems that had developed with my van. i complained that the drivers window motor was intermittent at best. i mentioned was the windshield wipers worked erratically. my low setting on the ac fan was inoperable, and eventually all 3 levels stopped. i had been living with it for over a year, because i am a single mom, work full time and couldnt afford to be without my transportation. the reply i got was that my van was too old, and things break. three months later, i received a recall campaign in the mail for the windshield wiper motor. may 8, 2003: i took my van into the closest gmc dealer to have my drivers window motor ($329.38) and the ac resistor replaced ($103.24), and perform the campaign to replace the windshield motor. july 22, 2003: returned to gmc dealer to repair ac problem (ac blows from defroster and not from vents) that developed may 10, 2003.($132.50) september 24, 2003: returned to gmc dealer for same ac problem that returned july 30, 2003. that van was in the service department all day, and was never repaired. i had to have my car for work and could not leave it. needless to say, i was very unhappy with them. i had been unable to leave the van again until just recently, choosing instead to live with the problem until such time i could afford to be without the car for a day. april 20, 2004: returned to gmc dealer for ac problem. was told the hose was broken in a different place than before. (169.24). during the drive home, the ac problem returned. april 29, 2004: van wont start due to a dead battery. i replaced the battery, and still same problem returns. now i have an electrical problem somewhere that is killing my battery, and i cant find it.*ak | |||
| 01/25/2001 | 2 | 07/01/1998 | |
| This problem rless than 30 days after purchasing the van, it was supposed to have been fixed at the original dealership 12k ago, but this problem has reocurred. in addition, have had a power window motor go out, blower fan burn up, transmission fluid leaks after being serviced by dealership and lastly a fuel gauge that refuses to work.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/01/1901 | 6 | ||
| Consumer disappointed in some of the problems he had with the chassis and other auxiliary systems. (nar) *ph transmission, engine, ac/ heater, gas gauge, windshield wiper motor, electric window. *cb | |||
| Power window on driver side works intermittently. dealer has been contacted. please provide further information.*ak | |||
| 08/01/2001 | 3 | 11/01/1996 | |
| Gm chas a failure in the safari and they don't care, it's a lemon!! no safety defect stated.*ak | |||
| 01/25/2001 | 2 | 07/01/1998 | |
| This problem rless than 30 days after purchasing the van, it was supposed to have been fixed at the original dealership 12k ago, but this problem has reocurred. in addition, have had a power window motor go out, blower fan burn up, transmission fluid leaks after being serviced by dealership and lastly a fuel gauge that refuses to work.*ak | |||
| 09/15/1998 | 12 | 03/11/1997 | |
| Vehicle stalls at a slow speed or when applying accelerator pedal from a stop position. vehicle been in/out of dealer shop on 12 occasions, and at two different dealers. problem is still unresolved. rotors repaired/out of round, master power window switch failed, headlamp switch replaced.*ak *ml | |||
| 08/04/1998 | 2 | 05/01/1998 | |
| Window motor failed. | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 09/02/1999 | 1 | ||
| Consuer states that the windshield wiper will intermittenly stop working when the consumer has the wipers in use. contacted dealer and the dealer cannot find the problem with the vehicle. *mr | |||
| VISIBILITY - WINDSHIELD | |||
| 06/24/1999 | 3 | ||
| The left rear window bracket failed to lock in place causing the window to slam on childs fingers after it had been serviced. nlm | |||
| 06/01/1998 | 1 | 03/01/1997 | |
| Windshield cracked for no apparent reason. yh | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 09/26/2002 | 07/01/2096 | ||
| Windshield wipers work intermittenly. mr | |||
| 1 | |||
| Windshield wiper motor began to perform erratic, now wiper system does not work at all. please describe details.*jb | |||
| 50 | |||
| Windshield wipers fail to operate most of the time. must stop on side of road and manually start them , this is a dangerous procedure while traveling in rain and traffic.*ak | |||
| While operating windshield wipers and without warning windshield wipers malfunctioned. dealer and manufacturer have been notified; however did not have a solution. *ak | |||
| 12/30/2001 | 12 | 07/01/1997 | |
| Windshield wipers will not go on when raining when driving. fan blows air out of defroster only no matter what position dial is set at [air,heat,bi-level,floor no matter where].*ak | |||
| 12/17/2001 | |||
| Intermittently windshield wipers will not work when turned on. dealer was notified, and stated it was not a common problem.*ak | |||
| 08/01/2001 | 3 | 11/01/1996 | |
| Gm chas a failure in the safari and they don't care, it's a lemon!! no safety defect stated.*ak | |||
| 11/01/2000 | 10 | 09/01/1996 | |
| Since last november, have noted unfortunatley when it start to rain that the windsheild wipers don't always activate when they are turned on. this creates a safety hazard when the car is in motion and there is no way to clear the windshield. the problem can be rectified by getting out of the van, opening the hood and pressing the wire conections together. however, that does not guarantee that the wipers will continue to operate. all of the electrical contacts have power amd the plug connection is tight and does not appear to loosen. thought it might be just my problem, but a neighbor who owns a 94 suburban states he has the same problem. i just contacted the dealer to determine if there was a recall on this and they said no. have asked that the zone rep give me a call.*ak | |||
| 05/12/1999 | 1 | 10/01/1997 | |
| A new vehichle should never have these kinds of problems. gmc could care less about my problems because they were out of warranty and i had to pay for them. each time cost over $1,000 dollars. no safety defect listed in summary. *ak | |||
| 05/17/1999 | |||
| Ongoing / intermittent problem with windshield wipers stop working during operation, causing poor visibility. vehicle was not part of a manufacturer's recall due to vin. *ak | |||
| 07/15/1999 | 05/01/1997 | ||
| No summary | |||
| 06/01/1997 | 1 | ||
| Windshield wipers failed in rainy conditions. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 03/25/2005 | 1 | ||
| While driving inclement weather windshield wipers came on and off on their own. driver took vehicle to the dealer for inspection, and mechanic detrermined that the windshield wiper motor needed to be replaced. *ak | |||
| 01/01/1901 | 6 | ||
| Consumer disappointed in some of the problems he had with the chassis and other auxiliary systems. (nar) *ph transmission, engine, ac/ heater, gas gauge, windshield wiper motor, electric window. *cb | |||
| 07/22/2003 | 32804 | 5 | 07/03/1997 |
| September 1, 1999: ac problem (not cooling) repaired under warranty. november 3, 1999: left drivers door window motor replaced under warranty (not passenger side as documented on the invoice). january 31, 2003: i wrote to gmc customer service via email, detailing some problems that had developed with my van. i complained that the drivers window motor was intermittent at best. i mentioned was the windshield wipers worked erratically. my low setting on the ac fan was inoperable, and eventually all 3 levels stopped. i had been living with it for over a year, because i am a single mom, work full time and couldnt afford to be without my transportation. the reply i got was that my van was too old, and things break. three months later, i received a recall campaign in the mail for the windshield wiper motor. may 8, 2003: i took my van into the closest gmc dealer to have my drivers window motor ($329.38) and the ac resistor replaced ($103.24), and perform the campaign to replace the windshield motor. july 22, 2003: returned to gmc dealer to repair ac problem (ac blows from defroster and not from vents) that developed may 10, 2003.($132.50) september 24, 2003: returned to gmc dealer for same ac problem that returned july 30, 2003. that van was in the service department all day, and was never repaired. i had to have my car for work and could not leave it. needless to say, i was very unhappy with them. i had been unable to leave the van again until just recently, choosing instead to live with the problem until such time i could afford to be without the car for a day. april 20, 2004: returned to gmc dealer for ac problem. was told the hose was broken in a different place than before. (169.24). during the drive home, the ac problem returned. april 29, 2004: van wont start due to a dead battery. i replaced the battery, and still same problem returns. now i have an electrical problem somewhere that is killing my battery, and i cant find it.*ak | |||
| 02/19/2004 | 149000 | 3 | |
| While driving front windshield wipers failed, making it hard to see during rainy weather. *ak | |||
| 08/12/2003 | 1 | ||
| While traveling in inclement weather and without prior warning windshield wipers will come on and off intermittently. *ak | |||
| 07/06/2001 | 1 | 08/21/2001 | |
| While driving and trying to use windshield wipers they become inoperable. motor has been replaced.*ak *jb | |||
| While using windshield wipers during rain they would work intermittently. please provide further information. *ak | |||
| 07/29/2000 | 1 | 02/01/1997 | |
| Understand gmc is aware of motor/circuit control windshied failure(what causes wipers not to work) because at the dealer they said gmc had issue a replacement kit but since there was no recall on it i had to pay around $300 for it. i think gmc should go ahead a pay for it since they know is a problem. *ak | |||