Gmc Savannah 1999
Model Savannah made in 1999 by Gmc got 25 consumer complains as well as 2 service bulletins. Consumer complaints with reference, among others things, to air bags and engine and engine cooling. Technical service bulletines regarding structure.
Model 1999
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 151200 | 12/15/2000 | 617786 | This service message addresses customer concerns regarding theft deterrents, a new rear door outside handle and license plate housing developed for added theft protection. *tt | 04/11/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 020864012 | 05/01/2002 | 634592 | Side cargo doors are hard to open or stiff on 1996 - 2002 chevrolet and gmc g-van models. *tt | 10/03/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 03/22/2004 | 99500 | 1 | 09/16/2002 |
| Passenger side air bag deployed while the van was parked. the air bag warning light came on and stayed on 2 days prior to the incident. *ak *jb | |||
| 03/27/2002 | 1 | ||
| While waiting at a stop light ford pickup rearended gmc on passenger's rear corner and pushed it into rear of another vehicle. upon impact with other vehicle, neither air bag deployed. driver suffered injuries, and received emergency room treatment.*ak *yh | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/01/2003 | 62000 | 1 | |
| Consumer states that the engine cracked, resulting in a severe coolant leak.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 05/18/2001 | 25 | 09/01/1999 | |
| Intermittent stalling. stalls at 55mph, 20 mph, while idling in park, or while idling in drive. dealer service dept. unable to duplicate problem. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 08/02/2000 | 08/01/2000 | ||
| Air condition/heat vents not connected to rear; rear view mirrors shake at all speeds, making visability difficult for rear view. ventatlation system does not operate properly at dash. these items were in this condition at purchase, this is a van conversion, and sold as a demo vehicle under new car ad. | |||
| OTHER | |||
| 01/26/2000 | 3 | 11/01/1999 | |
| 11/16/99 - oil cooler line failure(198 mi), 11/16/99 - check gauges lite. 11/17/99 - front brake failure (200mi.) , 11/17/99 - check gauges light (continues to come on - off / no pattern), 11/17/99 - oil gauge pressure swing - >20# -60+#, 11/18/99 - purchasing dealer repairs oil leak, brake problem,gauge light problem, 11/18/99 , gauge light after repair. 11/26 /99 - local dealer to repair light/brakes problem - can't find prob's. - i prod them to use old methods to find problems- i.e. -road test for brakes , actual gauge attached to engine for oil light- amazing we found problems-order parts 2weeks-01/14 /2000 - we got parts(2 wks.-ha!)-01/19/2000 -replaced gauge cluster, notified me of brake service bulletin, will order parts- 01/19/2000-notice signif. changes in gauge readings.- 01/24/2000 - speedometer stops at 25mph- moving or stopped- call dealer to report this, speed read continues to go down(while driving) , settling at 20 for a few miles, then 10,then 0 for a few more,then returns to ?normal?- 01/26/2000- return to dealer for brake work(parts are in) , after all day, call to pick up - brakes grind -pull to right 1/2 mile away. past closing time- head home -20 miles later brakes really grinding- able to make sharp croner right turn by just applying brakes-01/26/2000 -theres part of my journal/adventure - ???what now??????????. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/26/2000 | 3 | 11/01/1999 | |
| 11/16/99 - oil cooler line failure(198 mi), 11/16/99 - check gauges lite. 11/17/99 - front brake failure (200mi.) , 11/17/99 - check gauges light (continues to come on - off / no pattern), 11/17/99 - oil gauge pressure swing - >20# -60+#, 11/18/99 - purchasing dealer repairs oil leak, brake problem,gauge light problem, 11/18/99 , gauge light after repair. 11/26 /99 - local dealer to repair light/brakes problem - can't find prob's. - i prod them to use old methods to find problems- i.e. -road test for brakes , actual gauge attached to engine for oil light- amazing we found problems-order parts 2weeks-01/14 /2000 - we got parts(2 wks.-ha!)-01/19/2000 -replaced gauge cluster, notified me of brake service bulletin, will order parts- 01/19/2000-notice signif. changes in gauge readings.- 01/24/2000 - speedometer stops at 25mph- moving or stopped- call dealer to report this, speed read continues to go down(while driving) , settling at 20 for a few miles, then 10,then 0 for a few more,then returns to ?normal?- 01/26/2000- return to dealer for brake work(parts are in) , after all day, call to pick up - brakes grind -pull to right 1/2 mile away. past closing time- head home -20 miles later brakes really grinding- able to make sharp croner right turn by just applying brakes-01/26/2000 -theres part of my journal/adventure - ???what now??????????. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 10/19/1999 | 2 | 03/23/1999 | |
| Shift lever has broken twice. dealer has repaired it. manufacturer has been contacted. *ak shift lever broke again cause is unknown but was replaced. *yh | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 10/01/2000 | 1 | 08/02/2000 | |
| Rear seatbelt locking mechanism doesn't work, it is useless. also, rearview mirror shakes when driving, driver cant't see what is behind him. *ak rear seat belts are not of the same design , will not buckle for proper use. *yh | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 12/21/2001 | |||
| While driving child in passenger's front seat noticed seat getting very hot. consumer pulled over, and saw heater of the seat had burned a hole through the fabric. vehicle not taken to dealer yet. please add further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/06/2001 | |||
| When brakes were applied under normal stopping conditions pedal went to the floor, causing extended stopping distance, and resulting in a collision. prior to incident dealer inspected vehicle.*ak | |||
| 07/26/2000 | 2 | 04/01/1999 | |
| Drum and brakes are failing every 13,000 miles without notice. service station advises they have had several related problems. *ak | |||
| 01/26/2000 | 3 | 11/01/1999 | |
| 11/16/99 - oil cooler line failure(198 mi), 11/16/99 - check gauges lite. 11/17/99 - front brake failure (200mi.) , 11/17/99 - check gauges light (continues to come on - off / no pattern), 11/17/99 - oil gauge pressure swing - >20# -60+#, 11/18/99 - purchasing dealer repairs oil leak, brake problem,gauge light problem, 11/18/99 , gauge light after repair. 11/26 /99 - local dealer to repair light/brakes problem - can't find prob's. - i prod them to use old methods to find problems- i.e. -road test for brakes , actual gauge attached to engine for oil light- amazing we found problems-order parts 2weeks-01/14 /2000 - we got parts(2 wks.-ha!)-01/19/2000 -replaced gauge cluster, notified me of brake service bulletin, will order parts- 01/19/2000-notice signif. changes in gauge readings.- 01/24/2000 - speedometer stops at 25mph- moving or stopped- call dealer to report this, speed read continues to go down(while driving) , settling at 20 for a few miles, then 10,then 0 for a few more,then returns to ?normal?- 01/26/2000- return to dealer for brake work(parts are in) , after all day, call to pick up - brakes grind -pull to right 1/2 mile away. past closing time- head home -20 miles later brakes really grinding- able to make sharp croner right turn by just applying brakes-01/26/2000 -theres part of my journal/adventure - ???what now??????????. *ak | |||
| 05/04/1999 | |||
| While driving vehicle, left wheel started to grab after applying abs brakes. would make clunking sounds. stopping distance is effective by abs brake problem. is intermittent. been to dealer numerous times & problem with abs brakes not corrected. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| Premature wear of brake pads. dealer has replaced three sets of pads.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM | |||
| 07/26/2000 | 2 | 04/01/1999 | |
| Drum and brakes are failing every 13,000 miles without notice. service station advises they have had several related problems. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 01/17/2001 | 3 | 03/01/1999 | |
| The problem i have with the vehicle is the shift controller breaks off the steering support(inside the steering bowl assembly). the direct result of this is the inability to shift direction. this is also the third time this has happened. the first time, repair was done by maxon gmc, 2301 rt. 22, union, nj. when i asked what was the cause, i was told excessive shifting. the second repair was done by malouf (where vehicle was purchased). when asked what was the cause, i was told it looked like someone slapped the parts together, and this would never happen again. never has happened the third time, and now, it's back at malouf. i am even more concerned now with the safe operation of the vehicle and what is going to happen, since when i asked the service manager to have a gm safety expert look at this, i was told that the vehicle would returned with the needed parts replaced. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 09/17/2004 | 53321 | 1 | 06/12/1999 |
| While driving 5 mph suddenly, the driver was not able to steer to the right. the driver was able to maintain control of the vehicle and drove it to the shop for inspection. the mechanic determined that the power steering pump needed to be replaced. please provide further details. *nm......it happened after making a sharp turn to the left. consumer could not steer the van left right.the mechanic indicated that the shaft from the power steering pump wa ssheared in half. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 04/16/2001 | 1 | ||
| Side doors failed to open properly. had noticed plastic panels interlocking at bottom. plastic panels has fallen out. door closer to rear was pushed back into position. had taken to dealership. informed by mechanic the 1st panel would and could be replaced, but not the second. *ak | |||
| TIRES | |||
| 08/06/2001 | 1 | 11/01/1998 | |
| I had the typical firestone experience except this time it was with a gm model and a different type of tire. the tread on this tire just peeled right off. luckily, i'm alive to talk about it. firestone said it was underinflated. i disagree. i used the best and most efficent mechanic in town and he always keeps the pressure adjusted properly for the appropriate season. all the tires were original equipment. i saved the other 3 tires so when you investigate you can tell if my tires were underinflated or not.*ak (dot number: vn11b1a428 tiresize: lt24575r16) | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 08/02/2000 | 08/01/2000 | ||
| Air condition/heat vents not connected to rear; rear view mirrors shake at all speeds, making visability difficult for rear view. ventatlation system does not operate properly at dash. these items were in this condition at purchase, this is a van conversion, and sold as a demo vehicle under new car ad. | |||
| 07/13/2000 | 4 | 10/01/1998 | |
| Side mirrors on both the front left (driver's door) and front right (passenger) door are not stable particularly at moderate to highway speeds. the mirrors shake and vision becomes blurred which is a safety concern. both side mirrors have been replaced 4 times since the vehicle was purchased over a year and one-half timeframe. per discussions with the dealer's service manager (david wright), the dealer has noticed the problem on many similar vehicles. in fact, the dealer's service manager mentioned both he and the body shop manager own similar vehicles and have experienced the same problem on their own vehicles. after notifying general motors of the problem, a 4th repair attempt was made by putting model year 2000 mirrors on the 1999 vehicle. unfortunately the most recent repair did not fix the problem and per discussions with the gm legal correspondence / customer service representative (dawn whitt @ 1-800-231-1841 prompt 9 ext. 58909), per her discussions with the gm vehicle area manager (dennis ferguson) the problem is a design problem and gm can do nothing else to fix the problem other than what it has already done. use of the mirrors is very important particularly for a full-size van like the savana. the shaking is a safety hazard since the vision is blurred which could result in an accident when changing lanes if the vision is not clear as the side mirrors are the only equipment on the van that the driver can use to see vehicles on either side of the van. | |||
| 10/28/1999 | 10/23/1999 | ||
| Consumer has problems with the exterior rearview mirrors shaking. it's been taken to the dealer 4 times. once they reordered the mirrors, it still wasn't fixed. the 2nd time, they tried using weights. the 3rd time, they just said they couldn't fix it. consumer said that it is very dangerous because driver really can't see, and things aren't visible. *ak *ml | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 10/01/2000 | 1 | 08/02/2000 | |
| Rear seatbelt locking mechanism doesn't work, it is useless. also, rearview mirror shakes when driving, driver cant't see what is behind him. *ak rear seat belts are not of the same design , will not buckle for proper use. *yh | |||
| VISIBILITY - WINDSHIELD | |||
| 04/01/2002 | 1 | ||
| Consumer gets dizzy and also gets a headache when looking through windshield. looks like windshield has waves and spots in it. dealer contacted.*ak *yd | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| NY | ROCHESTER | 14623 | PATRICK PONTIAC | 585-359-2200 |