Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 12/11/2008 | 157000 | 1 | |
| My speedo was acting erratically and finally has stop working at all. it happened out of nowhere and i am hearing alot of complaints from friends and the company i work for who has several of these vehicles they are all going bad. my vehicle is 03 gmc sierra and most the others i know of are similar trucks and suvs. i have been pulled over for speeding twice now but have never been pulled over for speeding until my speedo quit working. i would like to see a recall i here this is a expensive problem to fix . *tr | |||
| 12/10/2008 | 1 | ||
| The instrument cluster on a 2003 gmc sierra 1500 pickup truck fails unexpectedly. there are problems with the stepper motors and the manufacturer knows about it. certainly, one has to know the speed they are traveling,especially in school and construction zones. mark these words someone is going to get killed there are several complaints filed with the manufacturer and you and yet noting is done to correct the problem. is it going to have to take a fatality before a recall is issued. no wonder the car companies are in so much trouble!!! *tr | |||
| 12/26/2008 | 93050 | 1 | |
| 2003 gmc sierra 1500 speedometer failed -- drifted fully upscale. no precursor - was driving steady at 45 mph. 93000 miles on vehicle. first time failure - but it is a hard failure - reading >120 mph with car shutoff in driveway. i adjusted my speed down to be below what i hoped would meet the speed limit. it appears gmc has issued service notices on this ... i found the following on the internet: subject:bulletin gmp07-174 - special coverage adjustment #07187 --- some customers of 2003-2004 model year cadillac escalade, escalade esv, and escalade ext; chevrolet avalanche, silverado, suburban, and tahoe; and gmc sierra, envoy, yukon, and yukon xl vehicles have reported that the instrument panel (ip) cluster gauges stick, flutter, or become inoperative. this may cause inaccurate readings, including the speedometer and fuel gauge. *tr | |||
| 08/06/2008 | 75000 | 1 | |
| Speedometer was working fine and then just completely stopped working. checked on recalls to see if this was another defect but saw that there is a lawsuit going on with several people with the same complaint. have not corrected the problem. *tr | |||
| 09/05/2007 | 72000 | 1 | |
| Instrument cluster failure. *tr | |||
| 03/03/2008 | 3 | 04/01/2003 | |
| 2003 gmc sierra with several problems. consumer states that the transmission failed. passenger side window motor broke, speedometer failed due to stepper motor failure, truck is on the third set of front brake rotors, and upper support column bearings, and more problems. *kb the consumer stated the dealer refused to replace the upper support bearing, but replaced the intermediate shaft instead. the rear planatery forward clutch was burnt, which caused the transmission to fail. *jb | |||
| 01/22/2008 | 64999 | 2 | |
| Tl*the contact owns a 2003 gmc sierra 1500. on september 27, 2005, the speedometer began displaying inaccurate readings. the speedometer sporadically failed for the next couple of years. on october 5, 2007, the speedometer displayed an inaccurate speed of 125 mph. the contact received a notice regarding a voluntary recall for the speedometer. only vehicles less than six years old or with fewer than 70,000 miles would receive a free remedy. the contact's mileage was 115,000; therefore, he was ineligible for the free remedy. no repairs were made. the contact filed a complaint with the manufacturer. the purchase date, recall number, and speed were unknown. the failure mileage was 64,999 and current mileage was 115,000. updated 3/25/08 *cn | |||
| 02/11/2008 | 110000 | 35 | 10/21/2003 |
| Tl*the contact owns a 2003 gmc sierra 1500. the contact stated that the speedometer stopped working. he took the vehicle to the dealer and was informed that he was no longer eligible to receive a free repair. the qualifications for the free repair were seven years or 70,000 miles. the contact stated that he was never notified and, when he brought his vehicle in for repair, it was too late. the manufacturer stated that they would not cover the repair, even though the vehicle is only five years old. the contact stated that he had been to the dealer about the failure before the vehicle exceeded the mileage, but the failure had not been diagnosed until february 11, 2008. the vin was invalid. the current and failure mileages were 110,000. | |||
| 11/23/2005 | 45000 | 1 | 11/14/2005 |
| Tl*the contact owns a 2003 gmc sierra 1500. while driving approximately 60 mph, the speedometer and oil gauges stopped reading oil pressure, speed, and temperature gauge the vehicle was taken to a mechanic and the sensor was replaced; however, this did not correct the failure. the vehicle was taken to a dealer and they stated that the repair would be expensive. as a result, the contact did not have the repair performed. the contact received a recall notice in august of 2007, but the vehicle exceeded the mileage requirement. the recall number was unavailable. the current mileage was 76,000 and failure mileage was 45,000. updated 01/03/08 . *lj updated 12/12/07 | |||
| 11/08/2007 | 1 | ||
| Speedometer has failed and the truck is out of warranty. however, i see that this is a very big problem in these vehicles and general motors is aware of it. *tr | |||
| 09/01/2006 | 60000 | 100 | |
| My speedometer on my 2003 gmc speedometer has not worked properly for over a year. i now have 75,000 miles on my truck and gmc says it will not cover the expense of repairing it. this is an extremely dangerous situation that is occurring across the country and general motors is screwing its loyal customers. after numerous calls to customer service i was told that the company extended its warranty to seven years or 70000 miles in sept. and all gm owners were notified. i then asked them when they mailed my notification because i have not received a letter from gm notifying me of the extended coverage as of nov. 8 2007. they were not able to tell me when they mailed a notification to me. my point is that if the company had notified me in sept. i would not be over the 70000 limit and would not have to pay for the repairs. i find it extremely hard to believe that a corporation as large os gm does not keep records of when they notify customers about potentially dangerous components on their vehicles. it appears as though gm is trying to get by with out having to pay for their mistakes. i have searched the internet and found many lawsuits over this matter and i fully intend to pursue my legal rights as well. *tr | |||
| 12/01/2006 | 68000 | 10 | 11/01/2005 |
| Tl*the contact owns a 2003 gmc sierra 1500. while driving 65 mph, the speedometer failed and the needle became stuck on 40 mph. the fuel gauge needle also failed. as of october 31, 2007, the dealer had not inspected the vehicle. the contact felt that the instrument panel cluster caused the failure. the powertrain was unknown. the failure mileage was 68,000 and current mileage was 74,700. | |||
| 04/15/2005 | 69233 | 1 | 07/31/2003 |
| Speedometer in my 2003 gmc sierra suddenly quit working. *tr | |||
| 11/20/2005 | 36000 | 1 | 05/15/2003 |
| My speedometer sticks, flutters, or dosen't work at all. i have taken my truck into the dealer multiple times over a two year period and was told they could not pin point the problem. i was recently told that there are multiple complaints about this problem and there is a defective part in gm vehicles. this is a saftey hazard and there should be a recall for this and it should be fixed at no charge to me. *tr | |||
| 06/01/2007 | 85000 | 1 | 10/01/2002 |
| Odometer failure. began showing erratic, incorrect speeds, starting around 80,000 miles. at +/-85,000 miles the odometer is stuck at 120mph and completely inoperative. *tr | |||
| 07/01/2007 | 75000 | 2 | 06/29/2007 |
| Upon purchasing the vehicle i noticed prior to purchase that the fuel gauge did not read accuratly. the dealership agreed to reimburse me for the cost of the fix. after a day or two durring a short in town drive i noticed my speedometer was acting jerky. i arrived at my destination, but when i left the speedometer was reading 60mph at a stop. at what i estimated to be 65mph the speedometer read 120mph. gm has been aware of this wide spread problem for almost a year but they refuse to issue a recall on a obviously flawed product. | |||
| 09/20/2006 | 62000 | 999 | 04/22/2003 |
| Erratic speedometer. *jb | |||
| 08/01/2005 | 37000 | 9999 | 06/01/2005 |
| The speedometer on my 2003 gmc sierra sle is faulty. it began at approximately 37,000 miles and reads between 20-60 mph higher than my actual speed. the problem was initially isolated to the speedometer, but now my tachometer is now reading 800-2000 rpm higher than actual and the amp meter has also started to reading high. i contacted a local gmc dealership and got an estimate of around $600 dollars to fix the problem. the technician i spoke to at the gmc dealership informed me that there have been many similar complaints from gmc owners but no recall has been initiated. i did some research online and found discussion forums where many other gmc owners are experiencing the same problems. i believe this to be a safety issue that needs to be addressed and gmc confronted with a solution. *jb | |||
| 12/27/2006 | 58000 | 100 | 09/19/2006 |
| Drove 2003 gmc sierra pickup to mountains, stayed 5 days. got in truck to come home and speedometer was erratic at times and didn't move at all at other times.have not had it repaired. problem 3 mounths old. | |||
| 02/01/2007 | 62000 | 10 | 01/31/2007 |
| Speedometer on my 03 gmc sierra truck stops working then works erratically,shows im going 120 when only traveling at 35 or so. i have been reading post on forum sites and seems to be a chronic problem from gm. *jb | |||
| 01/28/2007 | 78000 | 1 | 07/22/2003 |
| Out of the blue, the speedometer on our 2003 gmc sierra started acting erratically. at rest, it reads ~50 mph, and over 120 mph when driving. *jb | |||
| 01/09/2007 | 116150 | 2 | 07/02/2003 |
| 1 driving on highway at limit 2 speedometer jumps up to 100 3 speedometer at 30 when stopped, still not working. *jb | |||
| 08/20/2006 | 99 | 11/07/2004 | |
| Speedometer on 2003 gmc sie failed constantly and when it works, it works very erratically, tested actual speed on police radar and speed was never consistent and sometimes out by 15km/h. more often than not it does not work at all. *jb | |||
| 12/10/2006 | 1 | ||
| The speedometer, the heat gauge, and my battery gauge are all pegged and do not work at all on my 2003 gmc sierra 1500 with 50k miles...i've read numerous message boards and i am not the only one...there are thousands of people who have the same problem with their gmc's... *jb | |||
| 10/31/2006 | 81000 | 1 | 07/01/2006 |
| Dt*: the contact stated the vehicles speedometer began to stick and did not show the accurate speed traveled. the other gauges worked as normal. the vehicle had not been to a service dealer to address the issue. | |||