Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 04/09/2009 | 100000 | 1 | |
| I currently own a 2004 gmc sierra and my speedometer works on an intermittent basis. when the truck is fully stopped the speedometer registers at a varying speed limit from 10-50 mph, depending on the day. *tr | |||
| 01/01/2009 | 65000 | 1 | |
| Speedometer quit working. has been acting up for months did not work at all today. *tr | |||
| 10/20/2008 | 78000 | 1 | |
| I have a 2004 gmc sierra and while driving home from work the other day, my speedometer jumped all the way up to 105mph. when i came to a stop light the odometer read 50mph, even though i wasn't moving. this is a huge safety concern for me. i had been noticing strange gage reading on my cluster panel for approximately the last 5,000 miles (started at 72k). my truck now has 78,000 miles on it and the dealership said they would cover the parts for a replacement instrument panel but, i would have to pay for the diagnosis and the labor. since this is a know safety issue, gm shouldn't be left to figure out if they can side step a wide spread problem and put people | |||
| 04/15/2008 | 106200 | 3 | 08/12/2003 |
| I have received 3 traffic(speeding tickets) within 2 month time frame. the speedometer has to be faulty. can you send me something to help me be granted any leniency from the courts? *tr | |||
| 03/17/2008 | 45800 | 1 | |
| Tl*the contact owns a 2004 gmc sierra 1500. when taking long trips, the speedometer increases to 120 mph and goes back down to 0. the failure occurred while driving at any speed. the vehicle has not yet been taken to the dealer or a mechanic. the purchase date was unknown. the current mileage was 46,000 and failure mileage was 45,800. | |||
| 01/10/2008 | 28500 | 1 | 08/10/2007 |
| Speedometer stopped working, stuck at 55mph. apparently a well-known, well-documented factory defect. no recall apparently has been issued. at some point traffic deaths will be attributable to this defect. *tr | |||
| 12/27/2007 | 46462 | 12 | 03/05/2004 |
| 2004 gmc sierra 1500 with 46,500 miles - yesterday the speedometer stopped resetting back to 0, rather it stayed up around 60-90 when the truck was stopped as well as turned off. called dealer in an attempt to have this repaired under the special coverage adjustment/instrument cluster (effective as of 9-28-07). *tr | |||
| 11/22/2007 | 91000 | 1 | 01/31/2004 |
| Speedometer suffers erratic operation. i have of a picture of the speedometer registering 90 mph while idling in the drive way. at highway speed the speedometer is off the scale. *tr | |||
| 11/15/2005 | 60000 | 1 | 12/30/2003 |
| Tl*the contact owns a 2004 gmc sierra 1500. the speedometer worked intermittently and displayed inaccurate speeds before completely failing. the vehicle was under warranty, but the dealer stated that the failure was not a warranty item. the vehicle was not repaired at that time and has since worsened. general motors has a letter of intent on the instrument panel, but because the vehicle has exceeded the 70,000 miles specified in the letter, the contact was denied the repair. the current mileage was 98,000 and failure mileage was 60,000. | |||
| 11/04/2007 | 31000 | 1 | 10/12/2003 |
| Speedometer sticks and gives false readings. *tr | |||
| 08/20/2005 | 47000 | 1 | 02/29/2004 |
| I have a 2004 z71 sierra truck with a 5.3 engine that has a speedometer problem. it reads 120mph all of the time and they have quoted me around $550 to fix. i also have a clunk in the steering wheel when turning. i have had this problem fixed once by warranty but it has returned again. *tr | |||
| 10/10/2007 | 62000 | 1 | |
| Tl*the contact owns a 2004 gmc sierra 1500. while driving 65 mph and approaching a stop, the speedometer continued to display that the vehicle was traveling 65 mph. after resuming at approximately 25 mph, the speedometer displayed 75 mph. when the contact turned off and restarted the vehicle, the speedometer went from 70 - 140 mph before he resumed driving. the speedometer remained there after the vehicle was turned off and has not changed. the vehicle has not yet been diagnosed. the purchase date was unknown. the current and failure mileages were 62,000. | |||
| 08/13/2007 | 1 | ||
| Speedometer not working. *jb | |||
| 09/09/2007 | 60000 | 2 | 09/25/2006 |
| I have had two occurrences where the speedometer sticks and/or registers speeds different from what is being driven. in the latest instance, while driving 65 mph on an interstate it started fluctuating to where it was registering 120 mph. when i stopped at a truck stop and shut the engine off it was still registering 40 mph. the first time this happened, i was driving in heavy rain. i thought possibly the rain may have had something to do with it if moisture had gotten in to the electronics somewhere. after a few days it started working normally again until last night. *tr | |||
| 01/06/2007 | 46000 | 100 | 06/18/2004 |
| My 2004 gmc sierra 1500 has erratic speedometer malfunctions. i first noticed this on a trip with my speedometer reading 65 mph and all the traffic of a 4 lane expressway was passing me. i then realized my portable gps unit was reading a much slower speed. speeding up to the gaps reading my truck speedometer registered 110 mph. at times the readings are reversed. and at other times the speedometer doesn't work at all. after research on the internet i?ve discovered gm has used faulty ?cluster stepper motors? and many customers are having this same problem and gm knows about the problem. fortunately there haven?t been any reported deaths yet due to the problem one would hope that a recall would result before there are fatalities. *jb | |||
| 06/01/2007 | 44000 | 30 | 02/28/2007 |
| Speedometer stops working at times, gets stuck around 70mph while driving sometimes at other speeds. when the truck is turned off it does not go to zero instead it goes to 20-40mph and then i guess it thinks that's where zero starts. truck only had 42,000 miles when these problems started and it seems to be getting worse. the truck is a 2004 gmc sierra z71 almost new. sometimes i don't know how fast i'm going when this happens. *tr | |||
| 08/05/2007 | 81000 | 1 | 12/21/2003 |
| Speedometer not working properly. reads 35 mph when stopped/not running and 40-50 mph higher than actual speed when driving. *tr | |||
| 07/21/2007 | 29490 | 1 | 01/04/2004 |
| While driving the speedometer stuck at 60 mph and would not return to zero. when the truck was restarted and driven the speedometer went around past the 120 mph on the gauge. i did get the speedometer back to zero by starting and then turning the ignition off quickly. i continued to do these because the speedometer would fall aprox 5 mph every time that i did this. it took about 12 times to get it down to zero. this is the first problem that i have encountered with my 2004 gmc. i have about 29000 miles on this truck. *jb | |||
| 07/24/2007 | 45000 | 100 | 11/21/2003 |
| 2004 gmc sierra truck speedometer reads over 120mph when driving on highway and reads 30 to 60mph when stopped. repeated starting and turning off engine resets the speedometer to 0 when stopped, but only for a short time. it jumps back up to over 120mph when driving again. *tr | |||
| 06/18/2007 | 74500 | 1 | 06/18/2007 |
| Please help we recently purchased our son a 2004 gmc sierra pickup ,truck is excellent shape not to many miles etc. he has put about 200 miles on the truck and all of a sudden his speedometer quits his fuel gage wont register right,we take it in and they say it is a cluster panel problem cost about 600 to fix,they told me there is alot of this with this year model why is there not a recall ,i came home and researched the internet and found hundreds of complaints why is gm getting away with this hopefully there would be no deaths related to this but this is a problem hope you can help thanks *tr | |||
| 04/05/2006 | 25000 | 99 | |
| Speedometer does not work. *tr | |||
| 04/09/2007 | 40000 | 50 | 07/23/2006 |
| Tl*- the contact owns a 2004 gmc sierra pick up with a current and failure mileage of 40,000 miles. the contact stated that the speedometer was working improperly. when the vehicle was at a stop the speedometer read that the vehicle was traveling at 120 mph. while driving the speedometer was not registering the speed correctly. the contact would keep up with the flow of traffic to try to gage the vehicles speed. the contact has been to the dealer, and was told that they had to replace the speedometer motor. ak updated 05/23/07. *jb | |||
| 03/14/2007 | 35000 | 10 | 11/22/2006 |
| 2004 gmc sierra speedometer failure. sticks on 40-50 mph. *jb | |||
| 12/09/2006 | 60000 | 10 | 07/30/2004 |
| The speedometer is not working correctly. the speeds shown on the speedometer have nothing to do with the actual speed of the vehicle. *jb | |||
| 02/14/2007 | 17377 | 3 | 10/01/2004 |
| 1 speedometer registering 120 sitting still ( replaced cluster). 2 wipers would not shut off ( replaced wiper motor circuit board) 3. knock in column ( replaced intermediate shaft). *nm | |||
| 01/25/2007 | 75000 | 4 | 11/20/2003 |
| I have a 2004 gmc sierra ext. cab truck with about 70k miles on it. in the past week, the speedometer started reading higher than 120 mph while driving. i was only doing around 50 mph. when stopped it reads around 60 mph. i can start and turn off the engine several times and the speedometer needle will drop around 10 mph each time it starts. when it gets to 0, it will read fine for a little while and then gradually start climbing up past 120 mph again. 2nd complaint. around every 20k to 25k miles, i have to take the truck to the dealer and have a new steering column grease packing kit installed because the steering column starts knocking in the engine compartment. the first 2 times it was done was under warranty, now the warranty is up and it needs another packing done. the dealer wants me to pay for this one. this has been an ongoing problem since i bought the truck brand new. *jb | |||
| 07/10/2006 | 37000 | 50 | 06/01/2004 |
| My gmc sierra crew cab k1500 z-71 speedometer began malfunctioning around 37,000 miles. it will stick at 0, or sometimes at 20 or 50. the problem is intermittent and gets better sometimes if i stop and turn off the engine. now volt meter is not working properly. this is a safety hazard, since i can't tell the mph that i am driving. i regularly carry my 2 small sons and this is quite scary. i have noticed that this is a recurring problem with many gm products this age. general motors has a major problem here ! *nm | |||
| 01/29/2007 | 1 | ||
| I have a 2004 gmc sierra z71, and the speedometer has begun to perform erratically. it no longer returns to 0 while stopped, and never goes below 35 mph. this has just begun, and apparently judging by the number of similar complaints (over 350 in one forum alone) i have found on web forums this is a very well known problem to gm. *jb | |||
| 11/10/2006 | 40000 | 09/08/2006 | |
| I have a 2004 gmc sierra that has a malfunctioning speedometer. it shows reading anywhere from 0-100 mph over what you are traveling at. with the truck turened off - the speedometer will show it at speeds of up to 100 mph. this all started at about the 40,000 mile mark. we previously had a 2004 chevy 5500 truck that too began w/ speedometer trouble at the 40,000 mile range. we know several other people with a 2004 chevy/gmc all of whom have this same problem. checking around the internet and it appears that this is a huge problem that should warrant a recall before something tragic could happen. | |||
| 01/28/2007 | 60000 | 3 | |
| I have a 2004 gmc sierra that the speedometer is sticking. i have found on numerous web sites that lots of people are having the same trouble. apparently the 2004 gmc instrument cluster is having all kinds of problems with faulty gauges. *nm | |||
| 12/21/2006 | 50250 | 1 | 04/11/2004 |
| Speedometer gauge is showing wrong speed went to local dealership and they said they have had many complaints but it is not a recall and price to fix is $450-$550. *jb | |||
| 01/29/2007 | 1 | 02/28/2004 | |
| I have a 2004 gmc sierra. for the last 3 months the speedometer has been acting funny. at times it will say i am driving a lot slower than i actually was. for example, this morning, it said i was going 10 mph and i was probably going about 30-35 mph. i turned off the vehicle and it reset. yesterday while driving on a trip, the speedometer stuck on 75 mph. i did not realize it until cars started passing me on the interstate and when i checked my gps system, it said i was going around 60 mph. the speedometer is just all over the board. sometimes the speed is correct, sometimes its slower and sometimes its faster. i believe this is a real safety concern since the driver does not know how fast they maybe really going. i have checked on the internet and it looks like this is a common problem. *jb | |||
| 01/26/2007 | 50643 | 25 | 04/03/2004 |
| 2004 gmc sierra speedometer gives erroneous readings at highway speed. caused inadvertent and braking, unsafe speed and loss of situational awareness. *nm | |||
| 12/15/2006 | 28900 | 5 | 12/22/2003 |
| 2004 gmc k1500 z71 - speedometer reads incorrectly 0-100 mph off of actual speed. *nm | |||
| 12/22/2006 | 50531 | 1 | 03/09/2004 |
| 2004 gmc sierra pickup speedometer is very erratic. indicated speeds are not accurate. sometimes speedometer indicates 40-60 mph when truck is not moving. *nm | |||
| 05/01/2006 | 50000 | 9999 | 01/21/2004 |
| Speedometer not working properly. *nm | |||
| 12/04/2006 | 56000 | 20 | 09/19/2003 |
| Speedometer fails to reset to zero. when vehicle comes to a stop, the speedometer indicator stops at a speed above zero (i.e., 30, 40, 50 mph). when the vehicle resumes traveling, the speedometer indicator starts incrementing at the speed at which it stopped (i.e., 30, 40, 50 mph). therefore, the indicated speed is much higher than the actual speed. this is not one incident, but an ongoing continuous problem, and very dangerous. *nm | |||
| 11/01/2006 | 50000 | 1 | 02/15/2004 |
| 2004 gmc sierra at 50,000 miles developed a speedometer short in the instrument cluster which caused wild swings in mph readings. after mentioning it to a friend with a chevy silverado, same year and mileage , i found he had the identical problem . i had the cluster replaced at my cost.*jb | |||
| 05/10/2005 | 50000 | 1 | 04/26/2004 |
| Speedometer displays erroneous readings, never correct. *nm | |||