Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
05-02-32-008D06/01/201210044941General motors: diagnosing power steering concerns. in rare cases, customers may comment on a lack of steering assist when stopped or during parking lot type of maneuvers. *js08/06/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
06/12/2012580001
 On june 12th, 2012 the right rear tire on my 2008 gmc 2500hd experienced a catastrophic failure (blow out). the failure of the tire was the result of tread separation. the tire was a goodyear wrangler silent armor size lt265/70/17, load range e. at the time the tire failed i was driving on smooth, brand new pavement. the temperature was around 70 degrees and i was going between 55 and 60 mph. we were in between construction zones and just approaching a lane closure so my speed had been quite moderate, well below the posted limit. i was pulling a trailer however the weight was well within the specifications of both the truck and the rating on the tires. although i was able to pull the truck to the side of the road immediately, damage to the truck as the result of the tread separation was extensive and required replacement of the entire right bedside, the exhaust, and the right rear bumper section. although the tires were approaching end of life there was ample tread depth remaining on all four tires and the mileage was still within the manufacturer warranty. i chose to replace all four tires immediately however the tire warranty was limited to a $16 pro-rated credit. the failure that occurred with this tire is identical to what has been described in the recall notice for the same tire however the date of manufacturer for this tire was 9 weeks prior to the date range for the recall. my insurance company has paid to have my truck repaired and they are now pursuing reimbursement of those costs from goodyear thanks to the photos i took immediately following the incident. *tr
06/12/201258000
 On june 12th, 2012 the right rear tire on my 2008 gmc 2500hd experienced a catastrophic failure (blow out). the failure of the tire was the result of tread separation. the tire was a goodyear wrangler silent armor size lt265/70/17, load range e. at the time the tire failed i was driving on smooth, brand new pavement. the temperature was around 70 degrees and i was going between 55 and 60 mph. we were in between construction zones and just approaching a lane closure so my speed had been quite moderate, well below the posted limit. i was pulling a trailer however the weight was well within the specifications of both the truck and the rating on the tires. although i was able to pull the truck to the side fo the road immediately, damage to the truck as the result of the tread separation was extensive and required replacement of the entire right bedside, the exhaust, and the right rear bumper section. although the tires were approaching end of life there was ample tread depth remaining on all four tires and the mileage was still within the manufacturer warranty. i chose to replace all four tires immediately however the tire warranty was limited to a $16 pro-rated credit. the failure that occurred with this tire is identical to what has been described in the recall notice for the same tire however the date of manuafacturer for this tire was 9 weeks prior to the date range for the recall. my insurance company has paid to have my truck repaired and they are now pursuing reimbursement of those costs from goodyear thanks to the photos i took immediately following the incident.