Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - WINDSHIELD WIPER/WASHER
0205402/21/200310002567Windshield wiper failure due to cracked boulder joints on the controller circuit board. this special policy covers the condition for a period of seven years or 70,000 miles, whichever occurs first from the date the vehicle was originally p09/05/2003
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
0205402/01/200310001125Special policy adjustment - windshield wiper motor failures. *tt04/15/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/15/20081000001
 I have encountered trouble with my windshield wipers. they go on and off intermittently. i am assuming the problem is the pulse wiper relay, and was wondering if there was a recall for this product. i was driving in heavy rain when this occurred, and there was nearly a collision. please let me know if there are any recalls for this part. thank you. *tr
VISIBILITY - GLASS, SIDE/REAR
10/08/1997106/01/1997
 Left manual window crank failed.
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
1
 Rear view passenger side mirror vibrated due to insulator falling out.
VISIBILITY - WINDSHIELD WIPER/WASHER
1
 Repairs were made to defective wiper motor on 1997 gmc sonoma. *mr the consumer requested the other half of the refund, since the vehicle was recalled. *sc the consumer was told the remainder of the refund was in the mail, however the consumer stated he had not received a check.*jb
1
 While driving in the rain the windshield wipers stopped working then suddenly come back on. this caused poor visibility. *nlm. *ak
1
 The windshield wiper worked sporadically, which made it difficult to see when driving. *jb
11/01/2002630001
 While driving and it started to rain the vehicle wipers will not come on. cause unknown. mr *tt
 While driving in a rain storm, the windshield wipers failed to operate properly after being turned on. sometimes the wipers would not come on but the motor would still be running. the problem is intermittent and has been taken to the dealership. they have then been informed that the problem is not on recall but the problem was repairable due to a module of the wiper system. please describe details. mr
01/01/2002
 While driving winshield wipers stopped working. contacted dealer, they refused to do anything. *ak
09/28/2001
 This is the second of my three 1997 gmc vehicles to experience this problem. the wiper module failed. the first time was on a 1997 s10 ext cab 4wd; it cost me $175 to get that one repaired by dealer replacement of the module. i have no yet taken this one, a 1997 gmc sonoma , to the dealership. i have checked to see if the part is available at other than a dealership. it is not. if there is no recall there should be. there has been ample incidences reported to create at least some investigation. i checked on recalls for the s10 and was told no.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
03/30/200534500109/19/1997
 Dt: the contact said windshield wipers were working intermittently. this has been an ongoing problem for six months. the vehicle has not been taken to a dealer for diagnostics on the problem. she has not made any arrangements for repairs at this time. *ak
09/20/200385000109/20/2002
 Dt: the caller complained about a windshield wiper motor problem. it will work in light rain, but not in heavy rain. he had to pull off the road. there was a recall on other vehicles, but this vehicle was not included due to vin. manufacturer said it was a blanket recall and the time has run out on it.*ak
07/10/200598487510/23/1997
 Windshield wiper motor failure wipers work intermittently and some times not at all.i took my vehicle to a repair shop they informed there had been recalls on this condition involving several gm vehicles including mine. when i took my vehicle to a gm repair shop they told me my vehicle was not included in the recall because it was the 4wd model and not the 2wd model i'm shocked that the same year same model but not 4wd is included. i would really like to know why my vehicle is excluded ? when it has the exact conditions of the others recalled.
05/05/200254000503/10/2000
 We have a 1997 gmc sonoma with a votrec 4.3 x. over 2 years ago, we started getting misfires. we tried everything we could think of, to no avail. in the past month i've put over $500 alone. i have been looking it up on-line, and have realized, i'm not the only one with this issue. there has even been a recall in california, but only there. gm told me they have different gas out there. another major safety issue has been the wiper motor failure, that had a recall. gm told me my vin # was not on the list, but i battle my wipers at least once a month. i have to yank the blades half way up the window before they grab and start to work. one more problem that i now know i am not alone on is the issue with dex-cool. we have flushed and refilled the system at least three times, only to have it gunk-up again. please help me and all the other customers who got trapped with junk vehicles. we have had too many other failures to count!*ak
01/01/19011
 Vehicle has a faulty windshield wiper motor.*mr product recall notification was sent from general motors to the consumer, but the dealership failed to reimburse the consumer for repairs made for the above mentioned defect. *cb *jb
08/14/20031
 When driving at various speeds and without warning the windshield wipers would work intermittently. dealer has been notified. *ak
02/27/2003500002002/18/2000
 Windshield wipers stop intermittently without warning. latest incident was in heavy snow and visibility was lost. this is a very dangerous situation. the 1996 s-10 and sonoma were recalled for this very same problem but no recall on the 1997. this needs to be addressed before someone is injured in an accident. *jb
09/01/20011011/01/1996
 The windshield wipers malfunctioned. the dealer indicated that tapping the module would make the wipers work again. *yh
05/04/2001110/01/2096
 Windshield wiper motor failed, wipers stalled in heavy rain and traffic--had to blindly maneuver to city freeway shoulder and proceed to next exit.*ak
06/25/2002604/01/2000
 Windshield washer/wipers randomly do not work. dearler says they can't fix a random problem. appears to be the same problem as stated in the 1996 recall #98v150001. *ak
04/16/20021
 Consumer states was unable to keep windshield wipers working, consumer was also notified there was a recall, however was informed by dealer there was a recall, however recall was not applicable to consumer because of the vin number mechanic stated the windshield wipers work intermediately resulting in the motor to malfunction.*jb *yh
03/01/1997
 Windshield wiper motor fails to operate some times when i turn it on. and then after a few minutes, its working again. i can't depend on the wipers to work when i need them. first incident occurred at about 75,000 miles. my local gm service center tells me there is some electrical module causing the problem and wants $150 to fix.*ak
09/01/2000103/01/1999
 The 1996 chevrolet s-10, was recalled for the windshield wiper motor, and the description of problem explains mine perfectly. when i tried to turn them on, they would come on and go off for no reason. finally, they just quit working. it's extremely dangerous to drive with no wipers in the rain.*ak
11/11/199911/01/1998
 Windshield wipers quit working in the middle of operation. wiring has to be jiggled before operation continues. problem was reported to the dealership. problem has not been corrected. *ak *ml
12/01/19995005/01/1997
 Windshield wipers work intermittently. *ak
 Windshield wipers will intermittently quit working while in use due to defective wiper motor circuit board, causing poor visibility.*ak
04/23/2000304/01/1997
 Windshield wiper motor failed while in use. bad solder joints on pcb is the cause. bad pcb design. *ak
09/07/19992
 While driving on highway at approximately 65mph windshield wipers just stopped, no warning. contacted dealer, and was told that windshield wiper failure was due to a short in the pulse board located in the windshield wiper motor. *ak
07/15/1999
 Driving on the highway approx 60mph on a rainy day and all of sudden the windshield wipers stopped working. dealer was contacted. *ak
07/01/1997106/10/1997
 Wiper failed. yh
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
05/05/200254000503/10/2000
 We have a 1997 gmc sonoma with a votrec 4.3 x. over 2 years ago, we started getting misfires. we tried everything we could think of, to no avail. in the past month i've put over $500 alone. i have been looking it up on-line, and have realized, i'm not the only one with this issue. there has even been a recall in california, but only there. gm told me they have different gas out there. another major safety issue has been the wiper motor failure, that had a recall. gm told me my vin # was not on the list, but i battle my wipers at least once a month. i have to yank the blades half way up the window before they grab and start to work. one more problem that i now know i am not alone on is the issue with dex-cool. we have flushed and refilled the system at least three times, only to have it gunk-up again. please help me and all the other customers who got trapped with junk vehicles. we have had too many other failures to count!*ak