Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/15/2001
 Drivers front seat track inside plastic component has broken, causing seat to remain in a unlocked position. consumer has replaced track. dealer has been contacted. please provide further details.*ak
03/11/2000
 A recliner was replaced on the seat. also, power steering pump and gear malfunctioned, causing an oil leak. *ak
SEATS - FRONT ASSEMBLY - POWER ADJUST
04/13/2004710001
 Adjustment handle broke off at the base. as a result, seat could not be adjusted. *ak
SEATS - FRONT ASSEMBLY - RECLINER
03/15/200555000208/05/2004
 The driver's seat adjust failed. no pressure--could be put on the seat without it moving to the full back position. the dealer initially replaced this in mar 05 after me and dealer speaking with gmc customer satisfaction. gmc reimbursed me for costs. 15 months [!!] later, it failed again. the dealer had only seen this issue twice, both times with my car. gmc initially declined to pay for the repair. then, after discussion with me, they offered to pay for it with me understanding that they had no liability and would not pay for any future repairs or would offer me $500 certificate discount on a new gmc truck. when i mentioned the safety issue potential, they wanted me to understand that if i accepted the money, i would have no standing in future problems of the same nature. i decline. i am concerned about the safety potential of this. they have twice corrected the symptoms. is there an underlying cause??? are others having similar issues. i hope you can help to get a handle on this for me and, potentially, for others, too. thank you. *jb
02/01/2002312/13/1999
 Both driver and passenger seat recline handles have completely leaving both seats incapable of reclining. unfortunately, leaving the occupants vulnerable if an accident were to occur. drivers side broke twice. 1st time repaired under waranty. drivers side broke after waranty had expired. passangers side same after warnty expired. neather replaced at this time. *ak
01/06/2002111/20/2000
 Both driver and passenger seat recline handles have completely broke off leaving both seats incapable of reclining. unfortunately, the passenger side seat is stuck in a forward position leaving the passenger somewhat vulnerable if an accident were to occur.*jb
09/01/2002
 While driving 30mph reclining seatback handles on both sides break off. replaced and problem reoccurred.*ak
06/13/2000304/03/1999
 Seat recliner hinge striped, left front seat recliner handle broken. nlm