Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
30080008/30/2000619027Subject regarding the new reclincer assembly. *tt05/10/2001
STRUCTURE - BODY
411410020462Clunk noise felt through the floor pan. *kb10/23/2006
5707/01/200310016473Water leak in front floor carpet area. gm tech link. *tt09/13/2005
02085700406/01/2002634506Subject regarding general waterleak guide. *tt10/03/2002
STRUCTURE - BODY - DOOR
02086400703/01/2002631292Some customers may comment that the third door is hard to open and/or the door handle may be broken for 1996-2002 chevrolet and gmc s/t extended cab pickup models.. *slc05/22/2002
25010201/25/2002629723Concerns with excessive effort or breaking of the third door handle on extended cab pick ups. *tt04/05/2002
25100110/25/2001628025Some three door pick-ups may have a third door handle that breaks or is hard to operate. *tt03/01/2002
STRUCTURE - BODY - TAILGATE
322710/04/20063227C10011755Tailgate cable slack. this includes 1998-2006 chevrolet and gmc full and mid size trucks. *eh updated. *kb01/31/2005
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
0602009/01/200606020A10020659Special policy adjustment - tailgate support cable replacement. *kb12/08/2006
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
01136C11/18/200310004206Clunk noise felt through floor pan. *tt11/21/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
03/04/200848000108/31/1999
 Tl*the contact owns a 2000 gmc sonoma. while driving 25 mph, the cable that holds the spare tire failed and detached from the vehicle. the contact noticed that the cable was frayed. the dealer stated that there were no existing recalls and that the cable needed to be replaced. the failure and current mileages were 48,000. updated 03-19-08 *bf updated 03/19/08 *tr
STRUCTURE - BODY - DOOR
1
 Consumer states left door rattles and left and right upper door hinge bushings are bad. *yd
07/11/20004
 Since i got this vehicle on 9/26/00 i have had nothing but problems. when driving sometimes the security light would come on and flash, causing me to think it may shut down on the thruway leaving me terrified. atleast 40 times i would get into this vehicle and it vehicle and it would not start, if left sit alone for 10-15 min. it would start no problem. well i dont have 10 min to wait every time i need to go somewhere. the doors on the drivers side keep falling out of alignment, causing an untrue seal and allowing for water to leak in to the truck. this leak has caused the vehicle to reak of mildew on the inside , well this is a serious problem that nobody seems to want to deal with. i have chronic asthma and bad allergies which trigger attacks, the last time i picked it back up from supposedly being free from smell , it still reaked of mildew and i did not even get home from dealer before i started to weeze from asthma attack symptons. i called the 800 number for gmc 3 times and was told that the smell will go away after time and i would have to deal with it, i was also told this at the dealer. this was the 5th time i took in for the smell and miscelanous things, and i was told that the smell was never fixed because it was not noted on the bill the first 4 times, again not my problem. i could go on forever , but i will save it for the phone. i will tell you that in the last 3 weeks i have had my truck for 5 days, and it is going back to the dealer on 7/26 to fix the smell and repaint the door rocker that was scratched by the dealer when alignment of the door took place. thank you for your attention and urgency , i am at my end with the dealership and need an allye?*ak
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
07/28/200750000103/15/2000
 The 3rd door handle allowing a person to gain access to the area behind the driver broke. *tr
04/02/200360000309/30/2000
 Door hinge pins breakage resulting in door falling off truck. *jb
01/01/19011
 Consumer states oil cooler line went bad and engine has a rattle when it is cold, also the rocker arm makes a noise when it is hot. *yd the rear differential pinion seal was bad. it was replaced, but there is still a bad growl coming from the rear end when the consumer accelerates. the left door rattled, the right upper door hinges bushings were bad, there was no grease on the front ball joints, the front actuator motor for the 4-wheel drive was replaced. *jb
STRUCTURE - BODY - TAILGATE
07/05/200750000108/26/1999
 Tl*the contact owns a 2000 gmc sonoma. the contact stated that the tailgate straps have failed. one has already failed and the other is near failure. the purchase date was unknown. the current and failure mileages were 50,000. updated 02-01-08 *bf the consumer stated gmc recall authorized replacement on july 9, 2007. updated 02/01/08 *tr
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
05/15/20067000058
 Passenger and driver seats in my 2000 gmc sonoma have seat positioning controls and locking mechanisims that do not always lock properly and/or get jammed up and have broken. a friend was sitting in the passenger seat and it failed to lock into place to keep it from sliding forward. i adjusted the bolts that fasten the seat to the floor of the vehicle to help 'realign' the seat frame so that the mechanism that keeps the seat from siding front and back would keep the seat locked into position once the seating distance is set. also, the reclining handle on the passenger side broke off, not allowing for seat back support angle adjustment on the passenger side. the driver's side seat back support adjustment lever often 'sticks' or 'locks' into position....not allowing for seat back rest adjustment. rear differential sometimes locks up and or slips and shakes and makes noise...especially when sideways force is applied...such as when turning in a curve or circular fashion with the vehicle in motion. both tailgate support cables broke on the truck. front driver's side bearing had excess wear and had to be replaced at 65 000 km. driver's side wiper arm got dislodged from the shaft that turns it and was knocked out of position on 2 occasions. power steering fails for short intermittent periods when the vehicle is first started from a 'cold' and 'warm' state and the steering becomes stiffer and less responsive. most noticable at slower vehicle speeds.
05/06/200630450209/10/2000
 Vehicle is 5 yrs old, not used for work, 2 nd tailgate cable/strap failure due to rusting of cable. no injury due to other side having been replaced 6 mos prior. new cable purchased and installed at owner expense. all parts saved and available because seems to be a material defect. *nm
03/04/200634106/06/2003
 While sitting on the tailgate of truck, both tailgate support cables broke. my tailgate has big dents where it came down on the bumper. *jb
05/09/200587000106/15/2004
 Dt*: the contact stated while opening the tailgate both cables fractured without warning. there is a nhtsa recall, # 06v066000, regarding the tailgate: hinge and attachments. the vin was not included in the recall because of the year model of the vehicle.
02/10/2006510022
 The tailgate cables broke(rusted through inside plastic covering) causing the gate to drop onto the rear bumper area, causing dents in the gate. i was very fortunate no one or anything was sitting on the tailgate. i feel gm should pay for the replacement of the cables and repair of the tailgate. *jb
02/18/200635000107/26/2000
 My 2000 gmc sonoma had the tailgate straps brake. when i took it in for repair i was told that although many other gmc trucks were recalled for this same problem that my truck was not included. *jb
10/19/200440500111/01/1999
 Dt*: the contact stated while the vehicle was parked with tools lying on top of the tailgate, the tailgate cables broke without warning. upon further inspection, the cables were rusted although the cables were covered by a plastic housing. the contact replaced the broken cables with new cables. there is a nhtsa recall, # 06v066000, regarding the structure. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. updated 04/06/06. *jb
12/03/2005107/02/2000
 I seldom use the bed of my truck but while climbing up onto the tailgate of the pickup, both support cables broke causing damage to the exterior of the tailgate. i fortunately was not injured. both cables appear to have rusted through at the center of the cable where the bend is. i removed the ends that clip onto the gate, but the other ends are still attached to it. i have not replaced the cables. *jb
10/11/200528500109/08/2000
 While cleaning the bed of my 2000 sonoma out the left side tailgate strap failed midway on the cable. upon inspection of the right hand side i found apparent corrosion in the same location and the potential for failure. if both had failed it could have caused injury, or damage or loss of the tailgate. appears this is similar to failures and recalls of larger gm pickups recently. *nm
06/07/200541200202/26/2005
 While resting a power washer on the tailgate of my 2000 sonoma pickup to get a better grip both tailgate cables snapped causing the power washer to roll backwards, before we could react we only had time to soften the blow of the power washer hitting the ground causing minor damage to the handle. no visible damage to the tailgate and thank god no one was hurt, it's not easy trying to catch a 175 lb piece of machinery unexpectedly. it's quite evident that both of the tailgate cables failed due to corrosion as they both broke apart just about in the middle of the rubber coated cable. *nm
08/07/200569000101/11/2004
 The tailgate restraint cables broke at the same time with a normal weight man stepping on it. almost caused him to fall to ground. *jb
07/15/200540000110/30/2000
 While climbing up into the bed of my 2000 gmc sonoma both of the tailgate cables on my truck failed sending me tumbling to the ground. i was not injured but there was damage to my tailgate. there is now a dent that runs the length of my tailgate where it came to rest on my rear bumper. nothing has been done to correct the problem yet as i am trying to find out if the tailgate cable is covered by the 2004 recall of the same cables that are used in other gmc truck models.
07/12/2003206/15/2000
 The tailgate support cables on my gmc sonoma broke at the same time. i went fishing and sat on the tailgate to put on my boots. both cables snapped at the same time. the tailgate dropped to the bumper and dented.
06/08/200568000102/01/2000
 Dt: cables that are attached the tailgate become rusted and corroded. they broke. consumer's husband bought new cables. *ak consumer feels this incident should not have happened with only 68,000 miles on the vehicle. the same cables on the tailgates of the larger full sized trucks have resulted in a nationwide recall and this should be the same recall for the smaller trucks. *sb *nm
05/01/200587500105/15/2004
 My 7 year old son was opening the tailgate on my sonoma when he dropped it. both tailgate cables broke at the same time. luckily he was not injured, but could have easily been. these cables appear to be in perfect condition except for the point at which they bend when the tailgate is shut. the coating had flaked off and the exposed steel cables had rusted through. the use of a better coating or stainless steel cables would have prevented this from happening.
03/02/200570000110/26/2000
 (2000 gmc sonoma) the cable on the tailgate rusted through and broke while the consumer was standing on it. *tt *sc *jb
04/10/2005212/28/2002
 Tailgate cables on 2000 gmc sonoma pickup truck have broken. gmc/chevrolet has a recall on full-size trucks for broken defective cables. (my 2003 silverado was recalled and cables replaced n/c). gmc/chevrolet needs to step up and recognize same safety problem also exists on the small trucks and provide n/c replacement of these cables. both cables on my son's 2000 gmc sonoma are broken. vin 1gtcs1955y8288820
05/01/2005101/01/2003
 2000 gmc sonoma tailgate strap broke and rusted through.*mr the consumer concerned about the possibility of the other straps breaking while loading or unloading the truck and the injuries which may result. *bf *nm
04/01/20051
 2000 sonoma recall to replace tailgate support cables that tend to fail due to rust.***no answer required***.*mr the consumer believed his vehicle should be included the a recall. *jb
09/15/200490000110/04/2003
 While stepping onto the tailgate both support cables broke and cause the tailgate to drop completely. this condition causes the consumer to twist his right ankle when the tailgate drops unexpectedly. both support cables show sign of corrosion. the manufacturer was notified. *nm *bf *nm
10/08/20042
 My buddy and i lowered my tailgate on my 2000 gmc sonoma, after about a minute, both cables snapped in the exact same spot. it was obvious that the cables were rusted from the inside out. there were not any injuries, but now i can't use my tailgate for anything. i am also scared that it may be stolen, since the time it would take to steal it is now shortened. *jb
01/28/200562950109/17/2001
 Tailgate cables broke while i was sitting on the tailgate. rusted through where the protective covering cracked from bending. replaced with nos cables at my own expense as the dealer said the recall only included full sized trucks...?!!*ak
01/05/200563000104/14/2000
 Both of the support cables broke while lowering the tailgate. the dealer was not notified.*ak
12/01/2004112/01/2003
 Tailgate cable on 2000 gmc sonoma broke at the point that the cable folds. at this time the plastic sleeve surounding the cable is still intact, only the metal cable broke.*ak
09/10/2004650002
 When the tailgate was in use both tailgate support straps snapped. dealership was notified, but did not resolve the problem. *ak
11/15/200486009210/28/2004
 Tailgate cable failure on 2000 gmc sonoma, cables appear to have rusted, corroded through causing tailgate to hit bumper, damage to paint on tailgate. replaced cable and rivet with afetrmarket cable
07/01/200470000110/29/2000
 Tailgate support cable coroded and broke.*ak
11/15/200441900107/01/2000
 Tailgate cable rusted. this made it difficult for tailgate to maintain position. *ak the consumer stated that the side cable rusted through and broke in two. both cables have been replaced. *tc
08/12/200438060105/08/2000
 I was unloading dirt from back of my 2000 gmc sonoma pick-up truck when both of the tailgate cables broke, causing me to fall and scratch my leg and damaging the tailgate finish and hinge. as of now no repairs have been made.*ak
05/20/200460000112/01/2000
 While sitting on the tailgate both tailgate cables broke. there were no injuries. the vehicle was taken to the dealer for inspection, and the mechanic determined that the tailgate cables needed to be replaced. *ak *sc
1
 Tailgate cables broke while loading the vehicle. manufacturer indicated sonoma was not included in the gm recall years 200-2004.*ak
09/06/20032
 Tailgate support cables broke, tailgate was dented by bumper. *ak
03/25/2004320001
 While standing on the tailgate washing the vehicle both tailgate cables snapped. *ak