Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
04/01/2009500001
 2002 gmc sonoma zr-2 extended cab door entry handle has failed 5 times over past 6 years. part has been replaced. old part is available. *tr
06/27/20091200001
 Door latch for my extended cab door has broken for the 2nd time since i've owned it, which is 2004 and the lasy one lasted only 2 years. *tr
10/03/20081
 I have owned this vehicle since 2002, bought it brand new. the third door handle has been replaced 4 times, today it broke again. if someone were in the back of the cab and had to get out, they could not. this handle is plastic and breaks continuously. the chevy house informed me that they have this part in stock all the time because it happens quite often. they replaced it 4 times while it was under warranty. it is not under warranty now, so i will have to pay for it. this item should be corrected and made into a heavier material and made a recall. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
10/19/200536800110/04/2002
 Third door latch broke. contacted dealer and gmc customer service. told no recalls on latch. i would have to pay dealer to determine what caused latch to break if part defective gmc would pay for fix but not for dealers labor for diagnosing problem. dealer said it would take 30 minutes minimum to 1 hour and half at 75 dollars a hour. talked to another dealer service manager,told repair them all the time.took vehicle to local body shop who also saidrepair them all the time.read on internet auto bulletin boards that other people having same problems. *jb
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
10/13/200467410211/06/2001
 (1) loading parcels into bed of truck. (2) tailgate support cable broke, causing tailgate to fall on rear bumper for support, this caused damage to tailgate and parcels to fall on ground.*ak person loading parcels received minor bruises and cuts. (2a) tailgate latch handle broke and fell on ground, tailgate can not be opened. (3) tailgate closed waiting research on how to repair latch and replace cables.