Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
10/01/201089000
 There are 4 latches on 2003 gmc sonoma truck and three impact personal safety. tailgate does not as person does not ride in truck bed. the passenger door latches are metal. the side door latch is plastic and broke and has been replaced twice.both time same defect. in emergency if person in jump seat can't get out due to defective door latch. fourth latch is seat reclines via latch. handle has broke. if seat reclines person in jump seat has trouble exiting vehicle. if seat is in recline person cannot operate vehicle safetly. latches are plastic.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
10/12/200627400102/10/2006
 Lt truck 3rd door latch on gmc sonoma (15760310) breaks at top of bracket, with less than 600 uses. i am quadriplegic and could not access or load wheelchair due to failure, had to find help at outside location and residence, but could result in hyperthermia or heat stroke if occurred in remote or secluded location. *tr
04/13/200731198202/10/2006
 The 3rd door latch on chevrolet/gmc extended cabs is subject to failure with fewer than 1000 openings. i am quadriplegic and store my wheel chair using the space; and have had 2 failures in less than 1 year. reading blocs it has been a continued reported issue. since there is only the one door release, and i have been stranded twice due to the failed part latch assembly a redesign recall or secondary release be added after by mfg for all affected models. part number: 15760310. *ak there is no warning, the plastic needs to be metal, and a secondary release for emergency. people can be trapped or in my case confined with no way to get away/out of the vehicle.
11/06/20066980311/15/2003
 Dt*: the contact stated the rear left door handle detached and moved freely when the contact attempted to open the door. this prevented the door from being opened from the outside. the vehicle was taken to a private repair shop, who was unable to determine the cause of the problem. the door handle had previously been replaced twice for the same issue, yet the problems persisted.