Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 03V159000 | GENERAL MOTORS CORP. | from 03/01/1994 to 11/30/1995 | V (Vehicle) | 1755876 | 06/19/2003 | ODI | GENERAL MOTORS CORP. | 04/28/2003 | 04/30/2003 | |||||||
| Defect Summary | On certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. the windshield wipers could work intermittently or not at all. | |||||||||||||||
| Consequence Summary | If this were to occur during bad weather, driver visibility would be reduced, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper motor circuit board and cover. owner notification began on june 19, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, gmc at 1-800-462-8782, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 03023.customers can also contact the national highway traffic safety administration | |||||||||||||||
| 98V150001 | GENERAL MOTORS CORP. | from 08/01/1994 to 05/31/1996 | V (Vehicle) | 1557585 | 12/15/1998 | ODI | GENERAL MOTORS CORP. | 07/01/1998 | 02/11/1999 | |||||||
| Defect Summary | Vehicle description: light duty pickup trucks and sport utility vehicles, 2 and 4-wheel drive. solder joints near the wiring harness connector can crack causing the windshield wipers to work intermittently. | |||||||||||||||
| Consequence Summary | This condition can result in inoperative wipers, reducing a driver's visibility, and increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper motor circuit board and cover. | |||||||||||||||
| Notes | Owner notification began december 15, 1998.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 02054 | 02/21/2003 | 10002567 | Windshield wiper failure due to cracked boulder joints on the controller circuit board. this special policy covers the condition for a period of seven years or 70,000 miles, whichever occurs first from the date the vehicle was originally p | 09/05/2003 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||||
| 02054 | 02/01/2003 | 10001125 | Special policy adjustment - windshield wiper motor failures. *tt | 04/15/2003 | |
| 98043 | 09/01/1998 | 615106 | Product recall campaign involving windshield wiper motor replacement. *tt | 12/28/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V210000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
| EA02006 | GENERAL MOTORS CORP. | 05/31/2002 | 07/23/2003 | WINDSHIELD WIPER FAILURE | 03V159000 | |
| As a result of this, and the precedinginvestigation, rq99-003, gm has expanded the population of safety recall 98v-150 (replacement of the windshield wiper control module) to include an additional 1.77 million vehicles.included are various 1994-1997 my m/l vans, s/t trucks and suvs, & c/k trucks and suvs.see attached technical report for details. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/15/2003 | 0 | ||
| Diesel k2500 suburban. injection pump suffered a problem with intermittent fuel cutout. solution was replacement of injection pump. repeated dealer attempts to diagnose exact problem was not successful. seat mount failed. this caused seat to tilt on base & torque remaining mounts. the wiper motor cut out at random. gm acknowledges this problem for other models, but not for mine. this would cause failure of motor functions (in my case, the wiper would not start if parked, but would start if pulled out of park position). brakes are the most interesting problem. while there may indeed be a problem with pedal suddenly going to the floor i think the actual situation in most of those cases may actually be as follows. i had to brake fairly hard in unexpected traffic, and the antilock brake system fired. i was moving not faster than about 50 mph at the time, but it took (measured) 642 feet to stop the vehicle. at no time did i release the antilock system before the vehicle stopped. during this time, i was able to steer quite successfully around two stopped vehicles, and to run up on a grassy shoulder and back onto the pavement. i had the front brakes relined and trued, and the fluid flushed and replaced, at a local shop shortly after purchasing the vehicle used (with about 56,000 miles). apparently, gm knows that it is necessary to cycle the antilock motor so that all the pistons are at the right position before bleeding the brakes. if the brakes are bled with the motor not centered, the effect is that full modulation of the brakes does not occur, for some or all wheels, when the antilock system fires. however, the dump-valve function relieves all brake pressure while the motor is running. the result is that only partial brake application is effectively being made -- this might be almost any arbitrary percentage of a 'normal' full brake application -- and this may greatly reduce the amount of deceleration seen in critical situations. | |||
| 02/15/2002 | 130000 | ||
| Paint flaking. i showed it to service dept, they said gm would not repair | |||
| 05/01/2000 | 08/01/1995 | ||
| The engine seems to run too hot lately. i've replaced the thermostat & flushed sys. w/ no improvement. wipers stopped working w/o reason and washer motor doesn't dispense water properly. only 1 rear door window defrosts and only partially. i've cleaned contacts w/ no results. rear drivers side window power doesn't work. used to work off and on, because of irregularity window it's left up at all times. *ak | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - MOTOR | |||
| 05/30/2003 | 66911 | 1 | |
| Windshield wipers are inoperative. *ak | |||
| 05/01/2000 | 08/01/1995 | ||
| The engine seems to run too hot lately. i've replaced the thermostat & flushed sys. w/ no improvement. wipers stopped working w/o reason and washer motor doesn't dispense water properly. only 1 rear door window defrosts and only partially. i've cleaned contacts w/ no results. rear drivers side window power doesn't work. used to work off and on, because of irregularity window it's left up at all times. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| 07/04/1997 | 1 | ||
| Right rear window shattered because they were deep tint with solar ray. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 06/16/2006 | 18000 | 1 | 10/20/2004 |
| The windshield wipers worked after being manually helped since the time of purchase, but no longer. when i contacted gmc, they told me the current recall did not apply to my vehicle. i have purchased the circuit board myself and will now need to have someone install it. recall needs to include additional vin #'s. i was told by the gmc toll free number that it was not a safety issue, sorry. *nm | |||
| 10/13/2005 | 131300 | 10 | |
| Windshield wiper failure. gm refused to repair under recall campaign 98v150001 stating recall voided after 70,000 miles. i guess the bard turns good after reaching the mileage? *jb | |||
| The windshield wipers did not work at various times. *jb | |||
| 01/01/1999 | 01/01/2099 | ||
| Windshield wipers do not start, must stop vehicle get out, open hood bang on motor/control housing. getting worse and now failure every time used.*ak | |||
| 10/30/2001 | 3 | 01/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 10/20/2000 | 9999 | 08/01/1999 | |
| Windshield wipers work only part of the time. it will work one time then stop or may not work at all. i have 2 gmc vehicles (one 1992 1/2t serria and one 1994 suburban) and 2 chevrolet vehicles (one 1994 s10 pu and one 1997 s10 blazer) that have the same problem. *ak | |||
| 04/01/2001 | |||
| Windshield wipers work only intermittently when in use. there is a recall, but this vehicle is not affected due to vin.*ak | |||
| Gm says not covered by recall #98043 for same issue for 1994-1996 gmc suburbans. no safety defect mentioned. *ak | |||
| 11/15/2000 | 1 | ||
| Recall 98 v 150 001/windshield wiper wiring: windshield wipers working intermittently, non-working operation can lead into a vehicle crash. dealer / manufacturer notified, and informed consumer that vehicle was not covered under a recall due to vin. *ak | |||
| 12/05/1999 | 1 | 12/01/1993 | |
| Failure was exactly as described in nhtsa campaign # 98v150001, even though my vehicle was not included. i contacted gmc, and at first they said to send in the required documents for a refund of the $72.57 repair bill. i was contacted today and informed that my vehicle was not in the campaign, and that i would not receive a refund. i believe that my vehicle was manufactured with the defective part, and should be entitled to the remedy.*ak | |||
| 02/10/2001 | 100 | 02/01/1994 | |
| Windshield wipers would/would not work at any given time. we had problems with this right from beginning, but dealer would not fix. this also happened on our 1994 1/2 ton pickup (which we no longer have). *ak | |||
| 1 | |||
| Windshield wipers only work intermittently, recall 98v150001 involves same component, but dealer advises that this vehicle is not included in recall, consumer replaced faulty parts and requests reimbursement. *slc | |||
| 05/15/2000 | 12/01/1999 | ||
| Wipers stops working while driving on road.unit have to be pulled by hand to make work again.this problem is dangerous because we never know when it will stop working. | |||
| 06/01/2000 | 1 | 08/01/1994 | |
| While driving windshield wipers malfunctioned which caused visual problem and may result in a crash. there is a recall for this problem due to a circuit board, but this vehicle was not included in the recall due to vin although it had the same problem. *ak | |||
| 02/01/1999 | 50 | 11/01/1993 | |
| The problem was ocassional, now it is complete failure. there is currently a safety recall for the 1994 chevorlet suburban- for winshield motor failure, however when i contacted gmc, they told me it did not apply to my vehicle. | |||
| 5 | 08/01/1994 | ||
| I am having the same problem stated in nhtsa campaign id #: 98v150000. manufacturer campaign # 98043. when i checked with my local dealership i was told that my vehicle id number was not covered by this notice and that i would need to pay for repairs. it seems to me that a greater number of vehicle need to be cover as the problem stated in your notice is effecting my vehicle. | |||
| 08/09/1999 | |||
| Consumer was driving in the rain at 35 mph when weather conditions began to deteriorate, consumer turned on windshield wipers and blades flew off, resulting in consumer to not being able to see and rear ended another vehicle. *ak | |||
| 05/06/1997 | |||
| Windshield wipers are working intermittently, and dealer is aware of the problem. *ak | |||
| 05/17/1999 | 24 | ||
| The consumer stated that he discovered there was a recall campaign notice for the 94 suburban for windshield wiper motor replacement. when he reviewing the notice his windshield wiper exhibited the same failure as described in the notice but his vehicle did not included because of his vin. *yh | |||
| 05/15/1999 | |||
| Intermittently windshield wipers will not come on when it's raining. when it's hot windshield wipers would come on while switch is in the off position. the manufaccturer has been notified. *ak | |||
| 05/04/1999 | |||
| Consumer received a recall notice. when she contacted the dealer. she was informed that her vehicle was not included under recall 98v150001. the manufacturer ha been notified. *ak | |||
| Consumer is experiencing the same problem with windshield wipers as described in the recall, but this vehicle is not included. dealer has been contacted. *ak | |||
| 11/13/1997 | 3 | ||
| Whenever it rains the windshield wipers don't work, causing the consumer to pull off the road and wait for the rain to stop. dealer said the electronic circuit board is getting wet as a result, the seal needs to be replaced. *ak | |||
| 10/01/1997 | 30 | 08/01/1997 | |
| Wiper motor woule stop randomly at any speed, temperature, weather condition, but less likely in extreme cold. wiper would stop during a rain storm , on a narrow freeway, late at night. replace motor to no avail, after considerable dissasemble and re-building attempts; found it to be a ground problem, a seperate ground from the motor housing to the vehicle body. the rubber mounting to reduce the noise and vibration to the passenger interfered with the ground. it was random and depended upon the motion of the motor rocking on the rubber feet to open or close the circuit. solution to move positive way to ensure the ground is always established, regardless of the motion of the motor. | |||
| 01/01/1995 | |||
| Windshield wipers are not working properly, wipers are skipping. tt | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 01/01/2003 | 75000 | 100 | 06/15/1994 |
| Dt: the windshield wipers when turned will intermittently come on and off. sometimes it has to be done manually, and sometimes they will not come on at all. this also happens when starting vehicle, but occasionally windshield wipers stop in the middle. dealer replaced the windshield wiper motor. then, received a recall notice for another vehicle, but was told this vehicle did not fall under recall due to t vin. *ak | |||
| 05/01/2000 | 1 | 03/20/1996 | |
| Dt: the contact states that he owns a 1994 gmc suburban. he states that he is having problems with windshield wiper washer motor because it is working intermittently. a recall was issued on some gmc vehicles, but the manufacturer told him that this vehicle was not included in the recall dueto vin. the problem started intermittently and it became worse.*ak | |||
| 05/06/2005 | 100000 | 2 | 04/01/1994 |
| Dt : windshield wipers work intermittently or they don't work at all previous recalls in 1998 and 2003 had the same problem. gmc hotline said they called the dealership, and the dealership refused to do the recall. *ak *sb *nm | |||
| 02/19/2004 | 14000 | 2 | |
| While driving windshield wipers failed. *ak | |||
| 1 | |||
| Consumer noticed that when using windshield wipers they would stop working, but wiper motor wa still running. *ak | |||
| 09/06/2003 | 5 | 11/06/1993 | |
| Consumer noticed windshield wipers would stop working intermittently. *ak consumer was returning home when it began to rain. he turned on the wipers but nothing happened. he tried a second time but to no avail. consumer lost vision of the road and had to pull over. *ph | |||
| 09/04/2003 | 1 | ||
| Windshield wipers come on and off intermittently while traveling in inclement weather. cause of failure is undetermined at this time.*ak | |||
| 03/10/2003 | 150000 | 3 | 03/01/1997 |
| The wipers on my vehicle have failed to operate 3 times since i have owned the vehicle. all three times were during a storm. two rain storms and this last was a snow storm. the wiper motor make an odd noise when they stop working. *jb | |||
| 01/16/2003 | 126500 | 02/26/2001 | |
| The windshield wipers don't work all of the time. i took vehicle to a gmc dealer and he said my surburban wasn't on the recall list. ts | |||
| Windshield wipers work intermittently. found nhtsa campaign id #98v150001 regarding this problem. dealer says my suburban is not part of this campaign. how can i get them to fix this intermittant trouble???*ak | |||
| 09/10/1999 | 1 | 04/01/1997 | |
| Front wiper motor stalled during rainstorm, travelling 55mph on major highway. wiper and wiper fluid motor quit unexpectedly while in operation or while stopped. sometimes a buzzing sound occurs with the failure. i discovered that i can tap the wiper motor module and the wiper motor may begin again, but its work will be shortlived. another problem i encountered with this vehicle was a meltdown and small fire under the driverside dash. the rocker switch that controls the dome light has an auto and an off position. while in auto for about 1 hour with the doors open, i noticed smoke coming from underneath the dash and the rocker switch had melted down due to excessive heat building up in the contact. i contacted the local dealer when i purchased a replacement switch who commented that these switches were a problem.*ak | |||
| 1 | 03/22/1997 | ||
| The wiper motor fails intermittently during rainy weather resulting in poor visibility. nlm | |||
| 05/01/2001 | 1 | ||
| Windshield wipers intermittently don't turn off. after a rain storm consumer turned switch off, and windshield wipers eventually turn off by itself. no contact was made to the dealer. *ak | |||
| 1 | |||
| Intermittently windshield wipers become inoperable, obstructing view of driver. a recall has been issued on this vehicle's make and model; however, this vehicle was not included due to vin.*ak | |||
| 05/07/2001 | 5 | 06/01/1995 | |
| Symptoms match problem description of campaign number: 98v150001. vehicle not included in recall due to vin. *ak | |||
| 9999 | 03/01/2000 | ||
| Thier is a recall on the 94 suburban (#98043) that describes the exact problem that i am having. gmc states that my vin # is not part of the recall, but they also cannot tell me the month of manufacturing. i find this alfullly convient for a company to have a recall, you as a consumer put your lives in danger every time it rains and windshield wipers quit, being unable to get it fixed because they seem to work at the shop, and the car company stating that i know that your car was made in the same year as the recall/ that you are having the same trobles as in the recall/ but because we didn't include your vin# in the recall, you are not part of it. wish i could do binesses like this!! *ak | |||
| 01/12/2001 | 20 | 07/01/2000 | |
| Windshield wipers quit intermittently while driving-must wiggle connector to work. *ak | |||
| Windshield wipers will not turn on, even if consumer turns the switch on. windshield wipers are acting erratic, causing poor visibility. manufacturer sent out recall 98v150001. but this vehicle was not included due to vin although it has same defect.*ak | |||
| 09/15/2000 | 1 | ||
| While driving in rain windshield wipers malfunctioned which may cause visual difficulty and a crash. consumer got out and turned windshield pivot arm in order for windshield wipers to work. there is a recall 98v150000 for this problem, but this vehicle is not included in the recall due to vin. *ak | |||
| 1 | 07/07/1994 | ||
| Windshield wipers become inoperable in rainy weather conditions due to a malfunction within the pulse board. vehicle not included in recall 98v150000 due to vin. *ak | |||
| Recall 98v150001/ windshield wiper: motor. after receipt of recall notice consumer contacted dealer to schedule an appointment. dealer informed consumer that vehicle was not included under the recall due to vin. manufacturer has been notified.*ak | |||
| Windshield wiper has failed, causing poor visibility. consumer indicated that it was the same defect as in recall 98v150001. but this vehicle was not included due to vin. *ak | |||
| 06/09/2000 | 5 | 04/01/1994 | |
| Windshield wipers freeze up and stall after moveing about 1 inch,if i jiggle wiper control switch in about 1 minute it sometimes wipes window 1 time and then shuts off.then it seems to work ok for a while.i know gmc had a recall for this year.could this defective part have been used on my vehicle?my vehicle was made about 4+months before the affected recall. *ak | |||
| 07/01/1999 | 50 | 09/01/1993 | |
| Windshield wipers work intermittently, can get wipers to move with switch on. *ak | |||
| 03/28/2000 | 10 | 01/01/1994 | |
| My 1994 gmc was said to be coverd under recall 98v15001, then the dealer said it was not (according to his computer). some 94 vehicles are covered, and mine was not--this is the exact same part causing the problem for the recall, and i had to pay $104.00 to replace an admittedly defective part. i could understand if the car was a year older, but cars in the same model year, made in the same plant, are not covered under the same recall. also, the computer for the recall information is different at gmc headquarters then at the dealer! they also were different on another recall (radiator cap). gm should accept responsibility for the defect and cover these costs. i have documentation of the part number involved and the costs and ask the nhtsa to intercede to correct this defect--my wipers failed while i was on a highway in a storm, just as the recall said they would and they should be covered. thanks, mike waters. *ak | |||
| 01/15/2000 | 5 | 09/01/1994 | |
| Windshield wipers would stop working at times, at other times they would not come on at all. see nhtsa campaign id 98v150001. *ak | |||
| 09/01/1994 | |||
| Windshield wipers work intermittently due to a defective circuit board. dealer has repaired windshield wiper circuit board. *ak *ml | |||
| 06/01/1999 | 5 | 02/01/1994 | |
| My vehicle has the exact same problem as the nhtsa recalls #98v150001 & #98v150000. i contacted gm and they told me my vehicle was not included in the recall. the existing nhsta recalls need to be expanded to included additional dates of vehicle manufacture or additional wiper circut boards. *ak | |||
| 1 | |||
| Vehicle experienced failure of the recall component prior to notice and is having trouble with reimbursement. mjs (windshield wiper controller). | |||
| 05/05/1999 | 09/01/1998 | ||
| Wnidshield wipers quit working in the middle of operation. after pushing the windshield wipers manually they continue to work again. driver almost had one crash because of this problem. the dealer/manufacturer were notified about the problem. however, the truck was not included in recall # 98v15001, windshield wiper wiring due to vin. *ak | |||
| 02/19/1999 | 1 | ||
| Windshield wiper recall component failed prior to recall notice (98v-150). mjs (2nd letter) consumer is experiencing trouble getting reimbursement. mjs | |||
| 07/20/1998 | |||
| Windshield wipers completely cut off while workiing,and sometimes they don't even come on.dealer stated that there was a recall, but his vehicle was not included under recall 98v1500000 due to vin. *ak | |||
| When windshield wiper switch is activated, sometimes the wipers will work, and most of the time they won't. there is a recall for this problem, but this vehicle is not included. dealer has been contacted. *ak | |||
| 07/01/1999 | 1 | 04/01/1994 | |
| Windshield wipers become inoperable in rainy weather conditions, vehicle not included in recall due to vin. please give any further details. *ak | |||
| 02/21/1999 | |||
| Windshield wipers would fail to work properly in rain. go off & on by themselves. would have get out & hit motor start wipers at times. this causes poor visiblity for the driver. the problem is getting worse. will be taking vehicle to dealer to check. *ak | |||
| 02/19/1999 | 1 | ||
| Windshield wiper recall component failed prior to recall notice (98v-150). mjs | |||
| 06/06/1999 | |||
| While in use windshield wipers malfunctioned, causing visibility problems which may resultin a crash. wipers stalled in mid-stroke. the first time they started again after turning switch on and off. the second time they restarted on their own after approximately five minutes. there is a recall for this problem, but this vehicle is not included in the recall due to vin #. *ak | |||
| 05/19/1999 | |||
| Windshield wipers quit working in the middle of operation. the dealer is aware of the problem. vehicle does not fall under recall due to vin. problem has not been corrected. *ak | |||
| 04/01/1994 | |||
| There is a recall on the 1994-1996 gmc trucks for defective windshield wiper motor. however, this vehicle is not one of the recalled vehicles, but has the problem. dealer has been contacted. *ak | |||
| 06/11/1997 | 5 | ||
| Had turned on windshield wipers when it started to rain. windshield wipers failed to work. had lifted hood & shook the wires. wipers came on. later had checked circuit board & noticed a crack. had taken vehicle to dealer numerous times & mechanic could not locate troubled area. manufacturer had no recalls on wipers for suburban with this vin. *ak | |||
| 11/13/1997 | 3 | ||
| Whenever it rains the windshield wipers don't work, causing the consumer to pull off the road and wait for the rain to stop. dealer said the electronic circuit board is getting wet as a result, the seal needs to be replaced. *ak | |||
| 50 | 10/01/1994 | ||
| The windshield wipers only work at intervals which is very hazardous in rainy weather conditions. *ak *slc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 05/30/2000 | 0 | ||
| While driving would turn on windshield wipers. after a few minutes, they would quit working without a warning. then, would restart again. *ak | |||