Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 11/10/2003 | 2 | 05/15/1995 | |
| Driver's seat attachment structure broke in two places, where rail attaches to car floor. both failures are at the ourboard, front corner of seat. these failures happened about 6 to 7 months apart from each other. sadly, i know two other suburban owners with same problem (coincidence?) but manufacturer denies there is an issue. perhaps if enough people are injured in accidents, they will change their decision. *la | |||
| 07/28/2003 | 117000 | 1 | 02/01/1997 |
| 48202 seat frame driver side bucket made of thin metal. the metal failed which caused the driver seat to fall backwards while braking. research reveals this has been a long term problem. researching your reports reveals 94-11 reports for suburban, 7 under yukon, 95 - 35 reports under suburban, 20 under yukon, and other reports under 96 and 93. *la | |||
| 09/14/2000 | 125000 | 1 | |
| The left front corned of the drivers seat frame broke off. this makes the extremely unstable and causes dangerous driving conditions. i would speculate that even if the track was not broken completely off, that if the vehicle were hit from behind the drivers seat could be thrown backwards or sideways if the weaken frame would break the rest of the way upon impact. i contacted general motors corp (file #c01667539) about this problem and was told to take the vehicle to groulx olds/gmc dealership (monroe michigan 734-241-3704) to have the seat inspected, which i did. upon inspection of the seat frame, groulx mechanics confirmed the frame had failed, but could not replaced the frame without authorization from general motors corp. unless i was willing to pay for the repair myself. i talked to general motors corp. representative in customer relations and was informed that because of the mileage they would not stand behind repair of this problem. i asked if this means that if the frame rusts in half or the brake lines fail or a wheel falls off because of defective equipment.*jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****732830**** | |||
| 01/23/2003 | 1 | ||
| Front seat frame, power leather bucket seat. frame has failed in the forward left hand side of the seat. this is the second 1995 truck/suburban that i have owned that has had the same problem. seat now is worst than a bobble head doll. *nlm | |||
| 05/12/2002 | |||
| Driver's seat frame has snapped, causing seat to rock back and forth. cause unknown. dealer notified.ak | |||
| 09/28/2001 | |||
| Track of driver's seat has broken, seat has become very unstable. *ak | |||
| 08/20/2001 | 1 | 06/01/1998 | |
| Drivers seat frame metal failed tearing adjacent to connection to floor bracket. this caused driver's seat to tip back during operation adversly affecting vehicle control. problem apparently reported by other vehicle owners on nhtsa site. manufacturer denied responsibility for defect in seat frame.*ak | |||
| 05/15/2000 | 1 | 01/01/1997 | |
| The metal frame of the driver's seat popped off of the vehicle's frame when my husband leaned back to get some change out of his pocket. the metal bar that is bolted to the car frame just ripped away from the bolt, like a piece of fabric. i have saved the seat frame in case you want a picture. i was concerned that other suburbans might have the same problem and the driver would only find out upon an impact, in which case the driver would probably get strangled by the seatbelt. i would like to know if any other similar defects have been reported.*ak | |||
| 02/01/2001 | 1 | 03/01/1997 | |
| Drivers seat, bottom, front part of seat frame cracked and separated from anchor point. several stress cracks found around anchor point. seat frame must be replaced. dealer indicated that this has not been uncommon. he now stocks the seat frames. is this a issue that is considered a recall defect? i have pictures if wanted. send e-mail address where to send the pictures if wanted.*ak | |||
| 12/20/2000 | 06/01/1995 | ||
| Driver's seat is broken and there is a great risk to the passengers seating behind the driver.*ak | |||
| 04/18/2001 | |||
| Driver's seat fell backwards and to right while vehicle was in operation traveling at approximately 25 mph. upon examination, metal frame of seat where it was attached to track, had metal fatigue on left front corner. this caused seat to break completely off with fastener. dealership informed consumer over the phone that they were aware of problem, but would not repair defect free of charge. please provide any additional information/attachments. *note: consumer felt that metal of subframe for seat was too thin.*ak | |||
| 03/09/2001 | 1 | 06/01/1995 | |
| Drivers seat broken, causing seat to rock back and forth. *ak | |||
| 10/04/2000 | 1 | 02/01/1995 | |
| Driver seat metal plate where bolts are attached to were braking due to metal fatigue. during an accident seat will not hold. manufacturer had been contacted.*ak | |||
| 1 | |||
| Driver's seat frame bolt welds broke, causing seat to rock back & forth when gas or brake pedal was applied. have taken vehicle to dealership & mechanic indicated that bolts were repairable. item is not on recall. *ak | |||
| 06/26/2000 | 1 | 11/01/1996 | |
| The weld in the front seat bottom is cracked causing the seat to wobble and could cause a loss of vehicle control.*ak | |||
| 04/02/2000 | |||
| Consumer was traveling about 65mph on the highway, applied brakes ,and front seat broke. *ak | |||
| 06/18/1999 | 1 | 10/01/1997 | |
| Drivers side seat anchoring metal failed causing seat to rock back and forth enough to cause difficulate driving conditions. my concern is that this is not an isolated case. the dealer i contacted told me this happens a lot and a used parts dealer i called said he gets 4 to5 cals a week for this part. i have owned many cars and trucks ans have never had a set break. *ak | |||
| 12/01/1999 | 01/01/1998 | ||
| Driver's seat bracket to frame structural failure causing seat to be unstable and unsafe. when dealer informed on the problem, one person admitted to seeing numerous cases of this problem, the service people denied ever seeing it before. the entire seat pan needs to be replaced to rectify the problem replacing it with the same design that failed in the first place. *ak | |||
| Driver's seat frame broke. would rock forwards & backwards when brakes are applied. this causes havoc for driver. took vehicle to body shop & seat was welded together. problem keeps reappearing. *ak | |||
| Driver's seat separated from the tracks and anchors. when the vehicle accelerates the seat rocks back and forth. delaer has repaired the vehicle. *ak | |||
| 12/07/1999 | 1 | 05/01/1998 | |
| The seat failed during operation, causing a near accident. | |||
| 1 | 07/26/1995 | ||
| Seat frame made of thin metal which broke due to weak material design. yh | |||
| 10/02/1999 | 1 | 05/01/1995 | |
| Failure of metal seat frame allowing seat to fall backward | |||
| 1 | 08/07/1997 | ||
| Driver seat track and anchor broke, causing the seat to become unstable. please give any further details. *ak | |||
| 03/23/1999 | |||
| Driver's seat frame broke, causing seat to be loose; dealer notified, and repairs were made at consumer expense. can hntsa help in this matter. *ak | |||
| Driver seat anchor bolts have broken, causing the seat to rock back when consumer pulls off, and rocks foward when coming to a stop. dealer has been contacted. *ak | |||
| 1 | 07/01/1995 | ||
| Drivers seat failed causing it to break, fixed and broke again. | |||
| 1 | |||
| Seat frame/mounting broke. | |||
| 03/05/1998 | |||
| The bolt on the left side that holds the driver's seat on the track broke, causing the seat to fall back. driver was just leaving out of carport at the time. the problem has not been corrected. *ak | |||
| 03/13/1998 | |||
| While driving the vehicle about 15-20 mph the driver's seat frame broke, causing the seat bottom to collaspe down and forward. the seat has not been repaired. *ak | |||
| 12/12/1996 | 2 | ||
| Bucket seat. base that holds seat in place constantly comes loose. base has been replaced twice. *ak | |||
| The driver's seat has come loose from the anchorage on the left front side of the seat. the seat rocks back and forth a little. the problem has not been corrected. *ak | |||
| 1 | 05/01/1997 | ||
| Driver's seat has excessive movement and seems to be loose. | |||
| Owner states driver's side seat bracket broke, causing seat to be loose, creating safety hazard while drivng. owner notes of dealer being aware of problem, *ak | |||
| 1 | |||
| Driver seat mounting broke due to weld failure. | |||
| Drivers side power seats bucket frame weakens and breaks. owner has had (2) other years 94 & 93 with same condition and result. please describe details. tt | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 03/17/2005 | 103300 | 1 | 01/13/1998 |
| Driver power seat, front left side, support bracket snapped, allowing left corner of seat to rock up and down. if right side snapped simultaneously, driver would have possibly been thrown backward and could have lost control of the vehicle.*ak the weld on the bracket failed during normal use. consequences could include loss of control. correction will involve removal of seat for new weld. | |||
| The power seat frame on the driver's side broke while it was being used. the seat would rocked backwards & forwards when brakes or accelerator pedal was in use. this is a hazarous problem for the driver. took vehicle to a body shop & the seat was welded. problem keeps returning. *ak | |||
| Power seat came loose. when vehicle comes to a stop power seat rocks forward and/or backward. consumer stated that problem has reoccurred. | |||
| 10/07/1997 | 1 | 05/19/1995 | |
| Driver's power bucket seat anchor failed. | |||
| 08/08/1997 | 11/01/1995 | ||
| The power bucket seat broke on the driver's side . the dealer has repaired the seat. *ak | |||
| The rail that bolts the seat to the motor broke, causing the driver's seat to collapse from the upright position, cause unknown. please give any further details. *ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 08/25/2004 | 108420 | 1 | |
| Seat bracket broke while driving vehical, causing temporary loss of control of vehicle. *ak | |||
| 09/24/2001 | 1 | 07/01/1995 | |
| Left front mounting bracket to drivers seat broke. seat is unattached and moves when the evehicle is excelerated or when the driver moves. in a impact the seat would not hold the driver securely in place . | |||
| Driver seatback collapsed. dealer said seatback needs replacement. *ak | |||
| 09/01/1998 | |||
| Was waiting at a stop light when vehicle was rearended by a nissan. upon impact by nissan, the driver's seatback collapsed backwards. this caused the driver to lose visibility. also, the steering wheel went forward. had lost control of vehicle. *ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 01/15/2003 | 1 | ||
| The rear seat did not contain tracks to keep the seat from moving.*jb | |||