Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/21/20022
 Passenger side front tire failure was followed by a near identical failure of driver side front tire within one weeks time (or 200 miles). both occurred at highway speeds; the first at 75 and the second at 65 mph. sudden onset of vibration. ts
05/25/1997102/24/1996
 The left rear firestone steeltex at tire (p245 75 r16) experienced a blowout, the blowout also caused damage to the rim. *slc
11/21/2000
 Consumer is just filing a safety compliant on goodyear tires that are on 1995, gmc, suburban. nothing has happened yet, but they knew that the tires were on recall. tire size is p255/70r15, and are replacement tires. *ak *slc
07/06/2000201/01/1995
 Two original equipment tires failed (tread separation), one front, one rear within 500 miles. on in driveway, the other while driving at 65 mph. no damage to vehicle; both tires replaced under warranty arrangements. (tiresize: 16)( dot number: tire size: 16 )
10/01/1999101/01/1998
 Complete tire failure at 70 mph while towing trailer. tires replaced with same model tires. sufferd significant vehicle damage. (tiresize: 16)( dot number: tire size: 16 )
08/18/20002
 The firestone steeltex at tire on the vehicle experienced two separate incidents of tire blowouts, damage to vehicle from blowout. *mjs
09/27/2000509/01/1994
 Consumer has taken vehicle to dealer many times for wheel balancing and replacement tires because when driving the vehicle shimmies, he suspects the firestone steeltex r4s tires are defective, the rear tires have been replaced with improvements in the vibration.
409/01/1994
 Purchased 4 replacement tires for gmc suburban on december 1999 - firestone steeltex r4s (outline white letter). all made in canada. lots: 30359 ex bm14480-3. at 65 mph the truck shimmied terribly. i returned the vehicle on 5 occasions; for wheel balancing and replacement tires, the last time being 9/27/00. the problem persists. through many years of experience, i am certain there is a tire problem, rather than vehicle. (i plan to verify with front end alignment, but i believe the problem to be rear tires.) through out the five (5) return trips to the dealer, the 2 rear tires were replace with moderate improvements in the vibration (similar to a tread separation which i have experienced before). the replacement tire lots were; made in canada 30359 ex bm14480-3 and 32356 ex bm14480-3. please add this complaint and concern to your files and advise if there are other reported incidents on this size tire. i have not had a blowout or tread peel-back, but i strongly suspect there to be a defect in these tires. i pray that if there are reported defects that a recall be instituted immediatly before any deaths occur. stephan humphrey. *ak (dot number: tiresize: lt26575r16)
08/08/1997410/01/1994
 Tread separation all 4 tires 3,000 miles to 40,000 miles between el centro & yuma on 4 separate trips. inflation was maintained properly.( dot number: tire size: 24575r16 )
TIRES - SIDEWALL
02/20/2004109/15/2001
 I have steeltex at lt245/75 r16 tires on my 95 suburban. tires purchased in 2001. passenger front blew out 2/20/04 while traveling on hwy 10 traveling about 65 mph. i have heard about a recall. what forms do i need to complete to get a refund/ exchange of all tires?*ak
10/27/2001111/01/1998
 While driving on the freeway at about 65  70 mph, the tread separated from the sidewalls of the tire. in a matter of about 15 seconds we were riding on the rim. because it was a rear tire, i was able to maintain control of the vehicle and pull to the side. had it been a front tire, i doubt that would have been the case. we were headed out on a trip and i had checked the tire only 15 minutes before. everything looked fine. i have photos of the tire and have saved it and the others from the vehicle. *ak (dot number: vn11b1b 33)
TIRES - TREAD/BELT
05/06/1974101500201/23/2003
 Tread separation of (2) firestone brand tires, size 235/75r15, causing damage to vehicle, and creating a dangerous situation as i maneuvered the vehicle to the shoulder, twice, to perform repairs. *jb
111/01/1999
 While the consumer was traveling, one of the tires suffered tread separation and the consumer replaced it with a new tire. (tire size 265/75sr 15) *yh
09/02/2000308/01/1995
 3 of the 4 oem tires have had belt separation within the last 6 months-gmc referred me to tire manufacturer. .firestone dealer declines responsibility of defective tires. all failures at freeway speeds.*ak( dot number: tire size: 245/75x16 )
08/20/2000102/01/1995
 Center of tire thread cracked open & bulged exposing inner core wraps. (dot number: n/a tiresize: lt24575r16)
09/01/2000108/01/2000
 While driving on the interstate at 70 mph the front end of my vehicle began to shake violently. i slowed down and pulled over immediately and discovered a large bulge on the tread and sidewall of one of my tires. it appeard that the belt was starting to seperate internally but had not ruptured through the exterior yet. it was a very hot day, in the upper 90's. i had been driving for approximately 30 minutes when this occured. the damage was so severe that the vehicle was not safely driveable. i changed the tire and still have the defective one. i have attempted to contact bridgestone/firestone. the only number that i have been able to get through on is the recall line. they told me that my tire was not on the recall list so they provided 2 consumer affairs phone numbers. one of the numbers is disconnected and the other can not be reached from my calling area. i called firestone back and they could assist me. they recommended that i call information to get their phone number.( dot number: ? tire size: l245/75r16 )
07/07/1998410/01/1994
 Tread separation on all 4 over 2 years in desert, inflation was proper( dot number: tire size: p24575r16 )