Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/01/1996 | |||
| While driving at highway speeds, steering wheel oversteers which may cause a loss of vehicle control. dealer cannot determine the cause. *ak | |||
| 09/04/1997 | 09/22/1996 | ||
| While driving about 45 mph going around a curve, driver lost control of the suburban because it would not correct from the steering attempt. the steering wheel would rotated at 360 degrees, but would not correct the direction of the vehicle. gmc would not respond to complaint. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 08/01/1998 | 3 | 08/01/1998 | |
| Truck pulls when braking. tbs fix implemented with little to no improvement. last time at dealer, dealer said gmc has problem with 3/4ton suburban brakes but doesn't have fix. nothing he can do. truck has had combination valve replaced, rear shoes replaced, front pads replaced (5x total), calipers replaced, rotors replaced, tie rods replaced, idle arm replaced, steering box and pitman arm replaced, front brake hoses replaced, control arm bushings replaced, and aligned several times with no fix to the problem. braking at highway speeds it is very dangerous. you don't know which way the vehicle will go and how hard it will try to get there. as an engine designer i find it amazing that gm has a handling/safety issue of this magnitude. this is a big truck to have such a controlability problem. please help. a shaull | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 10/07/1996 | 1 | 04/28/1996 | |
| Power steering pump failed. | |||
| STEERING - LINKAGES | |||
| 08/01/1998 | 3 | 08/01/1998 | |
| Truck pulls when braking. tbs fix implemented with little to no improvement. last time at dealer, dealer said gmc has problem with 3/4ton suburban brakes but doesn't have fix. nothing he can do. truck has had combination valve replaced, rear shoes replaced, front pads replaced (5x total), calipers replaced, rotors replaced, tie rods replaced, idle arm replaced, steering box and pitman arm replaced, front brake hoses replaced, control arm bushings replaced, and aligned several times with no fix to the problem. braking at highway speeds it is very dangerous. you don't know which way the vehicle will go and how hard it will try to get there. as an engine designer i find it amazing that gm has a handling/safety issue of this magnitude. this is a big truck to have such a controlability problem. please help. a shaull | |||
| 01/03/1997 | 2 | ||
| Tie rods broke, causing consumer to lose control of vehicle, resulting in accident. | |||
| STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT | |||
| 08/01/1998 | 3 | 08/01/1998 | |
| Truck pulls when braking. tbs fix implemented with little to no improvement. last time at dealer, dealer said gmc has problem with 3/4ton suburban brakes but doesn't have fix. nothing he can do. truck has had combination valve replaced, rear shoes replaced, front pads replaced (5x total), calipers replaced, rotors replaced, tie rods replaced, idle arm replaced, steering box and pitman arm replaced, front brake hoses replaced, control arm bushings replaced, and aligned several times with no fix to the problem. braking at highway speeds it is very dangerous. you don't know which way the vehicle will go and how hard it will try to get there. as an engine designer i find it amazing that gm has a handling/safety issue of this magnitude. this is a big truck to have such a controlability problem. please help. a shaull | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/04/1997 | 1 | 09/22/1996 | |
| While driving at 45mph the steering wheel came loose and was able to be turned 360 degrees, resulting in the vehicle hitting a wall due to a loose bolt in steering column. *ak | |||
| 05/05/1997 | |||
| Consumer had his steering shaft replaced because the car was driving funny. manufacturer said that it was not under warranty. *ak | |||
| 01/10/1996 | 1 | ||
| Steering column failure. | |||