Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 761510 | 04/01/1997 | 52352 | Broken rear cargo door hinge (install replacement hinge). *tw | 07/24/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/24/1998 | 2 | 07/01/1997 | |
| Consumer stated on several occasions the running boards were bent and loose, dealer tightened and replaced brackets. *tt | |||
| STRUCTURE - BODY | |||
| 07/05/1999 | 04/01/1998 | ||
| There is a visible water leak from the roof to the inside of the rear part of the truck, this make a pool inside the car of almost 1/2 an inch of water. it keeps the car with a humid atmosphere and very strong bad odors due to humidity, this affects me my wife and my three babies of 2 yeas and 10 months old. we are all the time suffering with allergies and asthma since we bought the truck. we know of two other suburbans here in puerto rico that has suffered the same problem. the dealer covers up these, and says they no nothing obout it. what should i do, how can i have this problem resolved... ??? | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 05/01/2001 | 1 | 12/01/1997 | |
| Dt: the consumer owns a 1996 gmc sierra and a 1997 gmc suburban. the vehicle's inside door handles are breaking. the only way to get out of the vehicle is opening the door from the outside. it is happening on both of these vehicles. consumer has noticed this on other people's vechiles with the same problem. *tt | |||
| 03/05/1997 | 10/01/1996 | ||
| The child safety seats do not work with the seat belt system of the suburban. only the front passenger seat will securely hold the seat. i contacted nhtsa twice and gmc customer service 3 times and many other places. finally a gm engineer in the safety dept. called me took my complaint. he tried to put a seat in a suburban and said yes they do not work right. they wanted to take care of problem in house. i have heard nothing more from them. the vechile pulled to the right from day one had it aligned problem continues to this day. the left rear door hinge on drivers side busted off. the door did not open and shut proper. had problems with fuses blowing constantly. the brakes wore out at 26000 miles and every 10 to 15 since. the brakes after 10,000 miles wore through the rotors. the pedal will often go to the floor or the vechile will pull to the right worse than it already does. the egr valve also failed and had trouble getting it home. i have complained to the dealer many times they say they have never heard of any problems with the brakes on any other gm product. i talked to gm customer service and they said they didn't know why so many problems and they didn't care. they would not look into it. i am filling out another form with the continuation of safety problems. | |||