Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/12/2000112/01/1997
 I could not find the dot number on the tire. i found made in canada with the following # 23954 ur bm05324-1. i was travling on the highway doing 55 mph and had a sidewall blowout. i went to firestone and the said i hit the curb (which i did not) and they kept the tire. they did not give a replacement nor a receipt. they wanted $140.00 plus tax for a replacement. *ak (dot number: 23954urbm0 tiresize: lt24575r16)
10/02/2000107/01/1998
 This is a bad tire and has been bad for quite some time. i have not replaced it because i would have to buy a nother firestone or five new tires of a nother brand. *ak (tiresize: 235-16)( dot number: tire size: 235-16 )
08/20/1997104/01/1997
 I was driving on i87 in n.y.at 65 mph, when suddenly the car started vibrating to the point that the dashboard was vibrating so much,that i thought it was going to break off. this happened for about 5 miles, at which point i heard a loud noise, like an explosion and stopped the car. i saw the right rear tire had lost all the rubber in the middle section. the tire still had air and it was resting on the steel band. it looks the same way as the other firestone tires. the next day i contacted firestone but they told me that it was not being recalled. when the tire blew it put a dent on my rear passenger door, dented the quarter panel and bent the exhaust pipe . (tiresize: 245/75/16)( dot number: tire size: 245/75/16 )
109/01/1998
 Pe00-020; aftermarket p24575r16, dot w270 with less than 12,000 miles. on 3 of the 4 tires there were visibile fine lines of cracks at point where tread met the casing of tires which could caused separation of the belts.*ak
09/15/19961
 Owner says that the tire blew out for no reason while driving on clear road and good weather conditions. *ak
TIRES - SIDEWALL
07/15/199707/01/1997
 Tire pressure underinflated by gmc. one tire has slight bulge in sidewall.*ak (tiresize: 245/75/r16)( dot number: tire size: 245/75/r16 )
09/26/199710/19/1996
 Right front goodyear tire blew out at sidewall for no apparent reason while driving on normal road conditions. *ak
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
07/31/2005107/15/2005
 Dt: the contact owned a 1997 gmc suburban. recently purchased vehicle . on july 31, 2005 while parked in a parking lot at a store spare tire located inside vehicle exploded and blew out the window and busted the door. also damaged another vehicle that was parked next to caller's vehicle. . the dealer will not help with this matter. this tire was under nhtsa recall 01t001000. caller has not contacted the firestone manufacturer yet. firestone, firehawk, tire line is p26570r16. the police came and looked at the scene but they did not issue a report.*ak
TIRES - TREAD/BELT
09/24/2005907231
 Dt: rear passenger side tire had a tread separation on september 24, 2005. there was no road construction. also, there was no accident. the consumer has not had the tire inspected as of yet. the tire was an original part. the tire size is lt245/75r16, and dot # 28671ur bm05327-1. the tire was made in canada. *ak
09/13/2002104/01/2000
 While driving on interstate, left rear tire tread separated, causing vehicle to veer back and forth into both lanes before regaining control of vehicle. this incident cause body damage to left rear quarter panel of vehicle. tread was completely off tire with metal bands revealed. nlm
04/01/2002105/01/1997
 While driving 60 mph, tread separated from left rear tire. firestone contacted. firestone steeltex lt 245 75r16. dot vn11b1a377. original equipment for a 1997, gmc, suburban. *ak *tt
04/15/2001204/01/1997
 Firestone tires lt245/75-r16-load range e------- tread separation occurred at approx. 50 miles per hour on a flyover from one freeway to another. the incident occured on a sunday and the next day we went to a firestone factory store to have them check the tire and what if any remendy we could work out. the store manager said there was nothing they could do for us, but if we wanted to submit a claim for the damages to our vehicle that he would call and have me talk to there people. the result of the conversation was that they would send us so forms to fill out and return with the tire to tennessee at our expense. also, during this time the manager was on the phone and also waiting for a phone call. also, during this time he checked the air pressure on the other three tires three times and also rubbed his hand over the tread part of the tires. he finally said that the right front tire was failing and that we would not make it home on the tire and did not want us to leave without changing the right front tire in addition to replacing the right rear tire. we had them replace all four tires with michelin tires. didn't mention it earlier ,but i did feel a vibration prior to thread separation. please contact us as we feel uncomfortable with the attitude of firestone regarding our mishap. phone no. (510)793-1939 thank you. *ak (dot number: vn11bia097 tiresize: lt245/75)
04/14/2000108/01/1999
 Tread blew completely off the tire, leaving only the steel treads showing. *ak (dot number: un11b1a469 tiresize: 245/75r16e)
05/30/2000104/01/1997
 Tire separated at 65 to 70 mph on i-75 in southern georgia. tire remained inflated but threw off belt. damage to vehicle was $1400. specific damage: bent and tore lose rear heater and a/c lines which run parallel to rear wheel well. destroyed rear heater /ac unit.bent up wheel well sheetmetal. bent and dinged & scratched exterior adjacent sheetmetal . *ak( dot number: none shown tire size: lt245/75r1 )
08/14/2000108/01/1997
 Pe 00 020/tire tread separation: vehicle was vibrating before left rear tire experienced a tread separation while traveling at 55-60 mph with only the driver in a 1997, gmc, suburban 2500; original equipment, lt 245/75r16ms; dot# vn1181a127. vehicle received rear end body damages and firestone was notified. tire was availabe for analysis. *ak tire stayed inflated, however 99% of the tread was gone. *slc