Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
01/15/2000102/01/1998
 The tires that failed the first time had been replaced with the same firestone steeltex at tires. these new tires are a year old and already are falling apart and all cracked. i want firestone to recall these tires before i get into another accident. *ak (tiresize: 16)( dot number: tire size: 16 )
03/05/2000
 Vehicle 1998 gmc suburban: when driving on the highway at 65-70 mph one rear firestone steeltex radial tire blew out, causing loss of vehicle control/ collision which resulted in one fatality. tire size r4slt245/75r16, dot number v611b1a377. *ak
07/15/1999106/01/1998
 When making any kind of turn between 90 degrees or smaller the front wheels lock up. dealer stated that this was normal condition when driving in 4- wheel drive. owner was driving in 2- wheel drive at the time. the suburban is being repaired by dealership. steering repaired, but vehicle still vibrates while driving on highway, dealer says that it is because tires need to be replaced. owner believes tires should last longer than 21,000 miles. *ml
TIRES - TREAD/BELT
07/18/20062
 Previous separation of the tread on passenger rear tire, replaced with spare on july 18, 2006. checked all other tires showed good condition. july 24, 2006 while driving freeway separation of driver side tire tread caused major car accident. summit premium plus tires. *jb
05/08/2003
 Gmc informed us that our suburban's firestone tires have had a tread separation. firestone confirmed this and is offering to adjust for new tires but not refund. i do not wish to have bridgestone / firestone tires. do they not need to refund or replace the tires? the tires we purchased in 2001 and are bridgestone dueler at lt245/75 r 16 108/104s 693. *nlm
08/09/2002383713
 Three out of four tires experienced tread separation while driving, and caused damage to the left rear quarter panel, consumer submitted the tires to firestone, however the request for assistance was denied, firestone stated the tires were being operated with insufficient air pressure.*jb
05/20/1999108/01/1998
 While traveling 75mph tread came off left front tire. had no warning or vibration of vehicle. weather was 95%. rim dug into concrete. did not lose control of vehicle. finally,pulled over & stopped. checked & changed tire with the spare. tire had disintergrated. tire size is 245/75r16. *ak
411/01/1998
 Consumer noticed cracks on all four tires inside and outside. tires were not part of recall. *ak
07/13/2000101/25/1998
 Pe-00-020; original equipment on a 1998, gmc suburban, tire size lt24575r16. tires have 40 thousand miles on them. when driving on a two way highway at 60 mph right rear tire outer rubber separated from tire, tire stayed inflated, rubber wrapped around heater hose, causing fluid to leak, resulting in vehicle overheating. consumer has replaced all four tires with another brand. *ak
08/10/20000
 Pe00020; original equipment on a gmc, suburban 1998, vn1183a447, sp842ka14l, vn1183a447, vn1183a447 size- l226575r16. consumer noticed a crack going all the way around the whole tire. while on vacation took vehicle to a dealer, and dealer told consumer not to drive vehicle.*ak firestone wilderness at l226/75/r16 *mw
TIRES - VALVE
104/01/1998
 The leaking tire valve steam caused the tire to go flat resulting in loss control of the vehicle. yh