Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
03/14/2002605955
 Tl*the contact owns a 1999 gmc suburban. the front passenger side and both rear door handles failed on five occasions. the driver's side and rear barn doors failed twice. as a result, the rear passenger doors could not be opened manually. the electric doors would work sporadically, but also would not work for days at a time. the dealer stated that the age of the vehicle could be the source of the failures. the occupants seated in the third row and rear seats are trapped when the failures occur. the doors are unable to be opened within the passenger compartment. the occupants must climb out of the vehicle from the front passenger or driver's side doors. currently, the rear passenger side door has completely failed again and the rear driver's side door operates randomly. the contact took the vehicle to the dealer and they replaced the cylinoid locks on the door, which temporarily remedied the failure for approximately one year. the failure mileage was 50,000 and current mileage was 208,000. updated 06/12/09 *bf the power door locks failed. updated 06/16/09
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
01/01/199980000101/01/1999
 Tl*the contact owns a 1999 gmc suburban. the interior handles had to be replaced on several occasions. the handles were made of plastic , and all four doors failed. to open the door the window must be used to open the vehicle from the outside handle. gmc hasn't done anything to assess the failure. the driver side handle has to be replaced more frequently since it was used daily. according to the technician they have seen this failure repeatedly. the current and failure mileage were 80,000. *ak
01/01/200598641312/28/2002
 Gas gauges are defective,fuel system and gasoline system are not working propoperly.all door lock actuators have been replaced and now they have stopped working again,other people with this suv have the same problems,i'm a single female,and i am getting ripped off. *ak
02/28/2006101/10/2002
 I have a 99 gmc sle suburban and have trouble with the rear seat power door locks on both sides.they get stuck in the middle and you can't get out of the car or in the car. it is a major safety hazard. *nm
10/15/200443704109/23/1999
 Consumer states that the other day, he had parked and was attempting to get out of his vehicle. he says that nothing he tried would unlock the driver side from the inside. he said he finally had to crawl to the passenger side and opened the door from the outside. he said this was very frightening because what if the vehicle was on fire, he said he would have burned up. he took the vehicle to the shop and had it repaired. please help because this should not have happened. *nm *sc
03/01/200350000111/02/2001
 The rear automatic door lock failed to operate, the doors were unable to be opened manually. *ak there was an incident where the consumer's daughter attempted to get out of the vehicle and the doors automatically locked, and was unable to manually unlock the door. *scc *jb
04/04/20023000007/19/2001
 All five doors on my 1999 gmc suburban have defective door lock actuators! my fuel gauge also stopped working in april 2002.*nlm