Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/22/2008112/30/1998
 Paint on my 1999 gmc suburban has started to peel and expose the metal. there is no valid reason for this other than orginal fault of paint or process of painting at the manufacturer. has there been a recall i have not been notified of? that is what i was told by my mechanic, but when i went to my local gmc authorized dealer and told them about this, they denied there has been such recall. please inform me of any such recall. *tr
STRUCTURE - BODY - BUMPERS
107/01/1998
 The vehicle was parked on a slight grade in the driveway. when it was shifted from park to drive, it drifted backwards approximately 2' (1mph - maybe) where it contacted a sapling tree with the right end of the bumper. at first glance, no damage was detectable. on closer examination, it was discovered that the end of the bumper had bent inwards towards the vehicle and just narrowly missed contacting the rear quarter panel. further inspection uncovered that the top of the bumper had buckled under the step cover near the center of the bumper. when the dealer was contacted, they recited the gm policy statement that the bumper only withstands impacts that are squarely applied at the very center of the bumper. customer service at gmc waited until contacting the dealer to recite the same finding. most people purchase this truck for the size and safety of a larger vehicle, and certainly one would expect that an suv would be sturdily built. i want the manufacturer to replace this bumper under the vehicle warranty. this is undoubtedly a safety hazard as a 5mph impact would have had a devastating affect on the vehicle and its occupants. *ak
STRUCTURE - BODY - DOOR
01/01/2002110/01/2099
 Ts
08/13/1999402/14/1999
 Keyless entry system malfunctioned. *slc
10/10/199910/22/1999
 Every time vehicle is driven with the headlights on, headlights flicker on and go off. vehicle has been taken to the dealership four times in a six-month period. dealer was not able to fix the problem. also, doors are warped/engine runs rough/replaced differential/brakes are locking up. *ak
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
 Front passenger doors will slam shut whether on slight incline, wind blowing, when loading enfant car seat, etc. truck has been at dealership for modifications of door hinges with no change in condition. please describe details. *ak
STRUCTURE - BODY - TAILGATE
07/30/199805/01/1998
 Separate 14 incidents are reported on 2 complaints. state farm auto was informed, contacted repaired at coulter gmc and got abs fixed. 2 weeks is max brakes work. *ak