Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 06/26/2009 | 28000 | 1 | |
| Tire delamination. *tr | |||
| 08/10/2003 | 1 | ||
| Vehicle's tires blew out causing the vehicle to turn over. *ph on of the vehicle's occupants was seriously injured as a result of the failure. *nm | |||
| 10/11/2003 | 140000 | 1 | 05/01/2002 |
| While traveling at 68 mph driver side front tire separated causing damage to the left fender, bumper and undercarriage. *ph *mr | |||
| 07/14/2003 | 27000 | 1 | |
| Original tires, lt 24575r16, the vehicle's right rear tire blew out and then separated at 60 mph. *ak *ph *jb | |||
| 07/15/2002 | 1 | 02/01/2099 | |
| Tires maintained properly. when towing 8000 lb. vacation trailer, 80 lbs. rear, 50 lbs. front. (mfgr. spec.). wheels equipped with tire sentry monitoring system which sound an alamr and blinking light on dash if tire pressure is lower than factory setting. while traveling south on hwy. 1999 near bakersfield, ca on a hot july afternoon (103 degrees) while towing 8000 lb trailer at freeway speed, the left rear suburban tire suddenly began viberating viloently, started to flap, lost tread and the blowout (this all happend very quickly). - submitted claim for tire and damage to vehicle to firestone and was the claim was denied. they said the tire had been operated for an unknow period of time with insufficient air pressure to carry load (this is not true) and that the failure did not result from a defect in either materials or workmanship. point of interest: the suburban has been pulling to the right and i was going to have it aligned, however i replaced all 4 tires with michilins and now the truck does not pull to the right. i since have had the blowntire inspected by a tire dealer and they felt the tire was defective. - my next step is small claims court - however today i see there is a class action lawsuit against firestone on this very tire.*ak | |||
| 11/25/2001 | 1 | 04/01/2001 | |
| While in motion, left rear tire on vehicle de-laminated. consumer sent to firestone for inspection. consumer would like to recover monies paid out of pocket for defective tire. firestone steeltex radial r4s ii, 245/75r16, dot number vn11b1a318 *jg | |||
| 08/09/2001 | 2 | 07/01/2001 | |
| On 8/7 the right rear tire failed and on 8/9 the left rear tire failed as i was negotiating a right-hand curve at 70 mph. a 3-foot-long section of tread came off of the tire in the curve. i accelerated to 80 mph to regain control and coasted to a stop.*ak (tiresize: r4s lt245/) | |||
| 10/11/2000 | 1 | ||
| While driving the cap partially came off the tire, breaking the brake line and causing damage to the rear heater amd rear quarter panel (firestone lt 245 75 r16). nlm | |||
| 12/12/1999 | 1 | 10/01/1998 | |
| This tire failed - blew out. replaced it with the spare and both those tires are wearing in a fashion that no dealer has seen before. i have been to 6 firestone stores, e-mailed them and everything with no results from them. *ak( dot number: tire size: lt24575r16 ) | |||
| 12/12/1999 | 1 | 10/01/1998 | |
| This tire failed - blew out. replaced it with the spare and both those tires are wearing in a fashion that no dealer has seen before. i have been to 6 firestone stores, e-mailed them and everything with no results from them. *ak (tiresize: lt24575r16)( dot number: tire size: lt24575r16 ) | |||
| 05/28/1999 | 4 | 04/01/1998 | |
| Having dirven a manicured gravel road at 30 mph, distance of 25 miles, @ kananaskis national park in british columbia, all four tires showed gravel puncture/split marks, about 12 on each tire. one of these went through to the air chamber, after driving on the damaged tires for approximately 2800 more miles. tires were removed and replaced with michelin. one month ago, costco replaced all 5 firestones with 5 michelins. one is mounted as spare; others are in garage for future use. firestone was contacted in reno twice. gmc was contacted twice and had possession of damaged tires for 3 weeks. firestone attempted to reassure customer (age 58) all was ok. permit my grandmother to travel on these tires. after the air loss, i didn't buy firestone's reassurance. firestone has no road hazard guarantee. gmc was not too concerned, and the tires were returned to me and held for a year, until costco recently. firestone steeltex r4s are too brittle? that is my assessment. because i acted quickly to replace, they didn't catch me in any but cost and time. i will never buy another firestone product. gmc is not my friend. you can tell that to george green, the gen. mgr. at winkel gmc, and see if he now cares! (tiresize: 245 75r 16)( dot number: tire size: 245 75r 16 ) | |||
| 08/31/2000 | 2 | ||
| Firestone steeltex radial r4s tires p245/75r16 dot vn11, experienced separation between the steel belts and tread with tires only having 18000 miles on them. *slc | |||
| 06/10/2000 | 3 | 03/01/1999 | |
| I have had three (3) explosive blowouts over the past ten months. all the tire failures involved the same type and size tire listed. all three of the tire failures resulted in tread seperation and the last one dented my car and bent the exhaust pipe in half. i was fortunate in all three failures to have no traffic around me and a place to pull off the road to change the tire(s). all three failures were during highway driving and all occured at approximately 65 miles per hour. *ak (tiresize: lt245/75r1)( dot number: tire size: lt245/75r1 ) | |||
| 03/18/1999 | |||
| On february 3, i took delivery of an 1999 suburban. the rear driver's tire has 5 punctured holes. both the firestone dealer, and the gm customer services representative confirmed that this tire is not offered to the public; firestone is selling it only to gm for production. i have made phone calls and sent faxes to gm. gm has not secured a tire. this monopolistic practice threatens the safety of the public. the tire should be available to the public. *ak( dot number: tire size: 245/75r16 ) | |||
| TIRES - SIDEWALL | |||
| 09/29/2000 | 1 | 06/10/1999 | |
| Firestone wilderness ht tire (p235 70 r16) experienced a sidewall blowout. *slc | |||
| TIRES - TREAD/BELT | |||
| 06/26/2004 | 35000 | 1 | 08/15/2002 |
| While the vehicle was parked consumer observed all four tires showed cracks around the rim and the steel belt was also noticeable. after market equipment, installed at 20,000 miles. dot # m670jc0r0902, m6700jc0r38301 & two were m670jc0r10027. dealer was notified and replaced the tires at a pro rate. *ak | |||
| 05/31/2004 | 2 | ||
| While traveling on i25 about 75 mph , had tire separation on goodyear wrangler at/s tires. caused approximately $2900.00 damage to vehicle.*ak | |||
| 06/05/2002 | 1 | 09/01/1999 | |
| While driving, left rear tire had tread separation which caused tire to explode. size lt2457516. orginial tire.*ak dot vn11 b3a 219. *jg | |||
| 12/01/2001 | 1 | 09/01/1998 | |
| Tread separated on front and back tires, had a bulge where tires separated. tire size 245/75r16, dot# stltxr4211, original equipment on 1999, gmc, subarban. *ak *yh | |||
| 08/24/2001 | 1 | 06/01/1998 | |
| Tire tread separated while at 65 mph. steering erratic with major vehicle vibration. these oem firestone tires were not balanced when the vehicle was received from the factory. the dealer's shop tried to balance all four tires and sent the vehicle out for balancing at a local tire dealer with marinal sucess. very carefully placed, large wheel balance weights were required to meet minimum acceptance. more than 8/32ths tread remained on the tire with an even tread wear pattern.*ak (dot number: v611 b1a tiresize: lt24575r16) | |||
| 11/15/2000 | 2 | 11/30/1998 | |
| While vehicle was being inspected for an alignment, it was discovered that the left front firestone (2457516 steel tex rdl r4s 11 bw e)had separated, which was replaced, however on the second occasion while at firestone, the other three tires were found to have separated as well, consumer is requesting reimbursement for the tires purchased.*jb | |||
| 07/21/2001 | 2 | 06/01/2000 | |
| Tread separated from the tire and damaged the vehicale. i have photographs of the tire and the tread. i also have one of the orginal tires left on the spare rim. gm will not repair the damage because they said they need the old tire. i was 3000 miles from home and had to purchase new tires to get home i had to keep a good tire for the spare not the blown tire.*ak | |||
| 02/23/2001 | 1 | ||
| Rear passenger side tire tread had separated from tire. tire began to lump inside and peeled off. vehicle was moving about 65 mph. tire was a firestone steeltex p45/75 r16 made in mexico. tire was original tire purchased with vehicle. gmc, suburban, 1999. *ak | |||
| 12/13/2000 | 1 | 08/01/1999 | |
| Tread separated from the tire and damaged the rear quarter panel, left side rear door, left side running board and other minor miscellaneous damage. the tire did not blow out and we were able to coast to an exit.*ak (dot number: v611b1a tiresize: l245/75r16) | |||
| 10/15/2000 | 1 | 11/20/1998 | |
| Left rear tire on this 1999 chevrolet suburban has completely lost tread, tire is still inflated. it is a steel tex/at lt245/75r16. firestone has been contacted.*ak | |||
| 03/25/1999 | 3 | 08/01/1998 | |
| The michelin 235 75 p15 tires on the vehicle experienced tread separation at 12048 miles, the vehicle has been through three sets of tires with only 39154 miles on the vehicle. *mjs | |||
| 09/26/2000 | 1 | 01/29/1999 | |
| While driving about 40 mph and towing a trailer, passenger's side rear tire blewout. driver was able to maintain control of vehicle. original tire equipment on a 1999, suburban. tire size p24575r216. tire mileage at 39,000. firestone was contacted about t problem. owner was told that he could replace the tire, and file a claim for reimbursement. *ak | |||
| Rear driver's side tire tread separated while driving at 70mph. dealer said it was a tire defect. goodrich tire. *ak | |||