Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/12/200675000106/30/1998
 I was told by the dealer, jim murphy pontiac/gmc in buffalo, ny that the speed sensors needed to be replaced on the truck. there is a service bulletin# 020525002 for this exact part. i was told my truck is not part of the recall. the vin # for my 1999 gmc suburban is 3gkfk16r6xg512310. *nm
107/01/1998
 The vehicle was parked on a slight grade in the driveway. when it was shifted from park to drive, it drifted backwards approximately 2' (1mph - maybe) where it contacted a sapling tree with the right end of the bumper. at first glance, no damage was detectable. on closer examination, it was discovered that the end of the bumper had bent inwards towards the vehicle and just narrowly missed contacting the rear quarter panel. further inspection uncovered that the top of the bumper had buckled under the step cover near the center of the bumper. when the dealer was contacted, they recited the gm policy statement that the bumper only withstands impacts that are squarely applied at the very center of the bumper. customer service at gmc waited until contacting the dealer to recite the same finding. most people purchase this truck for the size and safety of a larger vehicle, and certainly one would expect that an suv would be sturdily built. i want the manufacturer to replace this bumper under the vehicle warranty. this is undoubtedly a safety hazard as a 5mph impact would have had a devastating affect on the vehicle and its occupants. *ak
 While driving at about 65mph vehicle took off to the left and jacknifed. dealer said there was nothing wrong with vehicle. *ak
 Each and every time the vehicle is accelerating or decelerating, the vehicle would make a thumping noise. been to dealership & informed by mechanic cause of problem can not be located after being test driven. the problem is consistent every day. *ak
04/05/19992404/21/1999
 While driving about 30mph and and applying brakes, car lunged forward. no brake pressure.contacted dealer. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
08/01/2004840005
 When starting the engine vehicle surges forward. *ak this would occur when the vehicle was placed in reverse and then into park. this problem would occur at least five time per week. the left rear upper portion of the rear window defogger grid was inoperative and there were times when the vehicle was started and the vehicle would lurch forward while in the park position. *sc
12/06/19990
 While pulling a camper consumer stopped at a stop sign,. then, consumer pressed slightly on gas an rpms went to 4000, but car would not move. consumer could be in traffic, and it may take off. consumer loses power going up a hill.*ak