Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||||
| PIP-4924 | 07/01/2011 | 10041933 | Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe | 11/16/2011 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| PI-0526A | 01/01/2011 | 10041429 | Buick/chevrolet/gmc: indicator lamp is malfunctioning intermittently. *pe | 10/03/2011 | |
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||||
| PIT-5109 | 08/01/2011 | 10041436 | Gmc/chevrolet: ses/mil indicator not illuminated and fuel gauge is erratic and fluctuating. *pe | 10/03/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 03/12/2012 | 17000 | ||
| The engine or fuel system show a severe malfunction. when at a stop light, the rpm's drop so much that it shuts down sometimes, some others, it barely stays on. i called the dealership and told me that it was not a warranty covered repair and that i had to pay for the diagnostic plus whatever was wrong to repair (parts and/or labor). all of the sudden, now the stability trac check light goes on an off without apparent cause. i feel like i'm driving a vehicle from the 1950's. it's a great looking confortable cuv, but very disappointed with performance and fuel consumption. | |||
| 03/10/2011 | 1000 | ||
| Soon after buying my 2011 gmc terrain, 4 cyl, a rattle deveoped in engine on start up. after months of returning to dealer, they said a tech bulletin now existed and fixed problem. problem was solved, a month or so later, problem returned. i returned to dealer and they said nothing they coiuld do. at the same time i was complaining about gas mileage, 20 mpg on highway, 17 city. i called gm customer satisfaction detroit, and had many disscussions with them. finally told me don't bother us any more about two problems, and to this point no resolution to either problem. | |||
| 08/29/2011 | 1500 | ||
| I bought my 2011 awd 4 cyl.terrain in july, 2011. i traded my gmc acadia in on this vehicle. i down sized to get better gas milage. it stated that it should get 20 city & 30 hwy. i have never came close. i took it to the dealer and they said it is running fine. mpg at 22. i don't know what we all have to do to get gm to do something about this but something needs to be done.they have pretty much lied to all of us and anyone that is thinking about buying one. we need to get the word out about this vehicle. don't buy it for the gas milage because it don't get what it states!!!!!!!!!!!!!!! i think gm should do something about this or reimburse us for the differance that we would get with the correct gas milage. maybe this will get a recall on these vehicles. | |||
| 03/15/2011 | |||
| The gas fill tube tends to allow the gas nozzle to pop out when filling. have never seen this on other vehicles. i have to hold the nozzle to make sure it does not pop out. | |||
| 08/17/2011 | 7823 | ||
| We purchased the gmc terrain with the 4 cylinder engine for the gas mileage of 32 mpg, after getting only 26 mpg we called gmc and took the terrain in for service. also filed complaint with gmc. was told their was nothing they could do. the engine makes noises and runs rough and stalls at times mostly in the mornings. after service now we get only 25 mpg. | |||
| 08/23/2011 | 4800 | ||
| I have a 2.5 month old 2011 gmc terrain. at 4984 miles it is in the shop for stalling, for a horrible rattle upon start up, and for it jerking between first and second gear. when i took it in this morning it had stalled six times within the past 2 days. it stalls after start-up in forward and reverse and it stalled three times while in idle in a fast food drive-thru. there is also the rattling which happens on cold and warm starts, whether the a/c or eco mode are on. it sounds like metal rattling and like it is harming the engine. the least of my worries, is the fact that between 25-35 miles an hour the transmission shifts very hard and kicks myself and passengers forward. apparently there is a tech bulletin that has been out for the rattle for several months. why not fix them before they sell them? also, there is a recall #11195 for rough idle, poor driveability that doesn't show up on the nhtsa site or anywhere else but the gmc dealer's computer. additionally, despite the claims, i have never gotten better than 21 mpg while driving this car including an all highway trip from michigan to indiana. i think it is false advertising and the fuel economy in eco or not is not what they claim when the y sold the vehicle to me. | |||
| 04/01/2011 | |||
| This vehicle boggs down when giving it gas and will often cut off after stopping for no reason. there is a noise when you start the vehicle (like a clicking noise). the vehicle do not get the 32 mpg as what is stated, i get about 20 mpg highway. the gas needle does not work properly. i will fill up and still show 1/4 short. the leather seats are buckling and dealer says its normal but know others with leather seats & not happening to them. recently took in for service engine light and malfunction light. this is new car & none of these issues should be happening this soon. i feel like it's a lemon and dealer is no help and these problems will compound as car gets older and warranty is over i will be out of luck. unhappy customer. | |||
| 07/12/2011 | 5000 | ||
| Vehicle is not delivering the epa fuel economy performance rated. the gmc terrian fwd 4cyl is rated 22 city, 32 hwy, and 26 overall. i drive 30% of my miles in the city and 70% hwy. my vehicle has 5000 miles and i am experiencing 17 city, 22 hwy, and 20 overall. all well below the expected range. i am a very conservative driver, no jack rabbitt starts at stop lights, use cruise control. i have complained twice to gmc and was told it takes apx 5000 miles to break in the vehicle. i now have 5000 miles and am now being told to use high octane fuel. fuel performance is so poor i suspect a gas leak or some faulty component that may be potentially dangerous due to the excess consumption of fuel well beyond the controlled epa estimates. | |||