Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| PB-11030 | 01/01/2011 | 10038576 | Gm: there are liftgate and sunroof inoperative problems due to an inproper software calibration. 2011 equinox/terrain. *rm | 06/21/2011 | |
| PB-11030 | 01/01/2011 | 10038576 | Ready | 06/21/2011 | |
| PI-0185A | 09/01/2010 | 10035986 | Buick/cadillac/chevrolet/gmc/saturn: intermittent unwanted liftgate or trunk opening, liftgate or trunk inoperative. technician may determine that they are unable to duplicate these intermittent conditions. *pe | 03/07/2011 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
| PI-0126A | 11/01/2010 | 10037306 | Gm: there is a creak noise coming from the rear when driving over bumps at low speeds. *rm | 05/18/2011 | |
| PI-0126A | 11/01/2010 | 10037306 | Ready | 05/18/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/15/2011 | 1500 | 1 | |
| The select the parts wont let me enter the description. when my vehicle is in cruise control the switch can be accidentally slightly touched and will shut off the cruise control causing the vehicle to immediately slow down without any warning to the vehicle behind me since the brake lights do not come on. i really feel that this is a safety related issue. gmc has a new cruise control switch for 2012 which is a push on and push off switch which alleviates this problem. i have contacted gmc and they informed that there is no plan to retrofit the 2011 terrain with the new 2012 switch. please advise! gmc knows that the toggle switch was faulty and replaced it with a push on push off switch. i just want my vehicle to be safe. *tr | |||
| 06/17/2011 | 3000 | ||
| Tl- the contact owns a 2011 gmc terrain. the contact noticed the headliner seal of the roof was wrinkled and sagging after the vehicle was washed at a car wash. the contact heard a rattling noise coming from the roof. the headliner clips broke on the roof. the roof popped down and popped up on its own when being washed with a power washer. the vehicle was taken to the dealer for diagnostics. the technicians applied adhesive and foam to the roof of the vehicle . the vehicle was not repaired. the approximate failure mileage was 3,000. ds | |||
| 11/21/2010 | 200 | ||
| On 11-21-10 my five year old son bumped his head on a hard surface that was not safely designed or padded properly. this happens when the brakes are applied strongly. nothing was done by gm to correct this issue. | |||
| STRUCTURE - BODY | |||
| 02/03/2011 | |||
| Tl- the contact owns a 2011 gmc terrain. the contact stated that the door locks were too low in the door panel to reach and pull up if the automatic motor failed. the contact stated that she notified the manufacturer of the problem and they advised her to call nhtsa to see if there were any other complaints similar to hers. the vehicle was not repaired. the contact had not experienced a failure. kmj | |||
| 02/03/2011 | |||
| Tl- the contact owns a 2011 gmc terrain. the contact stated that the door locks are too low in the door panel to reach and pull up if the automatic motor failed. the contact stated that she notified the manufacturer about the problem and they stated to call nhtsa to see if there were any other complaints on that. the vehicle was not repaired. | |||
| 01/10/2012 | 6000 | ||
| Tl-the contact owns a 2011 gmc terrain. the contact stated that the vehicle would vibrate excessively when being driven over 30 mph with both rear windows opened. the contact stated that the vibration was so severe, that it would cause headaches for those riding in the vehicle. the contact took the vehicle to the dealer who advised that there was a design flaw within the vehicle that was causing abnormal wind pressure and vibrations. the dealer stated that there was not a repair available that would remedy the failure. the vehicle was not repaired. the failure mileage was 6,000. kmj | |||
| 01/10/2012 | 6000 | ||
| Tl-the contact owns a 2011 gmc terrain. the contact stated if both rear windows are down the vehicle will vibrate. the contact stated the vibration is so bad that it causes headaches. the contact took the vehicle to the dealer stated a design flaw in the vehicle causes wind pressure and vibration. the dealer stated there was no repair that can be done to the vehicle. the failure mileage was 6,000. jo | |||