Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 11/08/2012 | 12000 | ||
| Tl* the contact owns a 2012 gmc terrain. the contact stated that he was driving approximately 60-70 mph when he heard a loud noise as the vehicle stalled. the contact was able to pull off the road. after inspecting the vehicle, he found that the fuel line was fractured and all of the gasoline spilled out from the vehicle and onto the highway. the police were contacted and a report was filed. the vehicle was towed to the dealer for diagnosis where the contact was advised that the fuel line needed to be replaced. the fuel line was replaced. the manufacturer was not contacted. the failure and current mileages were approximately 12,000. | |||
| 11/08/2012 | 12000 | ||
| Tl-the contact owns a 2012 gmc terrain. the contact stated that he was driving approximately 60-70 mph when he heard a loud noise as the vehicle stalled. the contact was able to pull off the road. after inspecting the vehicle, he found that the fuel line was fractured and all of the gasoline spilled out from the vehicle and onto the highway. the police were contacted and a report was filed. the vehicle was towed to the dealer for diagnosis where the contact was advised that the fuel line needed to be replaced. the fuel line was replaced. the manufacturer was not contacted. the failure and current mileages were approximately 12,000. kmj | |||
| 11/08/2012 | 12000 | ||
| Tl-the contact owns a 2012 gmc terrain. the contact stated that while driving approximately 60 to 70 mph when he heard a loud noise and the vehicle stalled. the driver was able to pull off to side of the road. after inspecting the vehicle he saw that the fuel line fractured and approximately the entire tank of fuel spilled out onto the highway. the police were contacted and a report was available. the vehicle was towed to a dealer for diagnosis. after diagnosis they advised him that the fuel line needed to be replaced. the vehicle was repaired for the fuel line. the manufacturer was not contacted. the failure and current mileages were approximately 12,000. tb | |||
| 10/19/2012 | 18000 | ||
| Tl- the contact owns a 2012 gmc terrain. the contact stated that while driving 65 mph, the contact drove over a piece of a tire in the road. the tire struck the fuel line and caused the fuel line to become detached. as a result, gasoline fuel began to spill over the highway. the vehicle was stopped and towed to a dealer for diagnosis and the fuel line was replaced. the dealer informed the contact that there was nothing to protect the fuel line from subsequent contact with road debris. the vehicle was repaired. the failure and current mileage was 18,000. kmj | |||
| 10/19/2012 | 18000 | ||
| Tl- the contact owns a 2012 gmc terrain. the contact stated while driving 65 mph he encountered a piece of tire that he could not avoid riding over. the tire broke or dislodged the fuel line. the vehicle began to dump fuel and became a high risk for fire. the vehicle was stopped and towed to a dealer for diagnosis and the fuel line was replaced. the dealer informed the contact that there was nothing to protect the fuel line from subsequent contact with road debris. the vehicle was repaired. the failure and current mileage was 18,000. dt | |||