Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 01119A | 01/01/2004 | 01119B | 10007576 | Roll-out for the gen iii small block engines with iridium spark plugs. also includes 2003/2004 m/l vans. *tt | 07/01/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 08/04/2006 | 94000 | 1 | 08/10/2005 |
| The service engine light came on in vehicle. i took vehicle to auto zone for a diagnostic check and it stated the pc-valve needed to be replaced and something about the emissions. i took the vehicle to the dealership and they stated the pistons melted on the heads and engine needed to be replaced. *jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/29/2002 | 10/01/2099 | ||
| My vehicle was serviced by this facility. i am the second owner and have owned this vehicle for less than 1 year. the orig. owner purchases all vehicles from them for his construction company and maintains them regularly, as i have. i had the part and was told this was not thee problem. this vehicle had a 60,000 mile service brakes and new tires when i bought it. they charged me $1400 and 11 hrs. labor for these repairs that should take no longer than 3. i am a single mom who was assured they would only fix the things required by gm dealer and i could get minor things done at my regular mechanic. now they want me to come back and spend another $800.00 dollars on the air conditioner. i will ask for a full refund or at least half my money back for bad faith and fraudulous activity on the part of a servicing business. i'm a single mom living paycheck to paycheck and they took full advantage of me. please make sure that i and other innocent trusting people don't get taken by this particular truck center ever again. i f you would like to see a copy of my receipt i would be more than happy to provide that to you. i have paid the $1400 and do not have the additional $1000 they want to complete the repair they say i need. i realize this vehicle is superior but that's why i spent the extra money and serviced it regularly because i thought i was paying for a quality car. the warranty they say is no longer valid. help!! i will also be contactinf my local consumer advocat as ell as the media. thank you for your time! sincerely, shannon thompson (state farm insurance company c a. lic.#0d54268 ) no referrals from me or my co-workers that's for sure.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/17/2002 | 1 | ||
| Refusal to honor nationally advertised warranty program for repairs which resulted in a vehicle fire. while driving, the vehicle developed an oil leak. the vehicle was taken to the dealership and repaired so the consumer assumed. six hours the vehicle was in flames. the consumer later learned, the fire was due to improper repairs by the dealership. | |||
| 07/17/2002 | 2 | ||
| Gmc denali truck caught fire 302 miles after being repaired by a gm goodwrench mechanic in july 2002. *ph the consumer was on a family vacation when the vehicle developed an oil leak. *sc *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 07/29/2002 | 10/01/2099 | ||
| My vehicle was serviced by this facility. i am the second owner and have owned this vehicle for less than 1 year. the orig. owner purchases all vehicles from them for his construction company and maintains them regularly, as i have. i had the part and was told this was not thee problem. this vehicle had a 60,000 mile service brakes and new tires when i bought it. they charged me $1400 and 11 hrs. labor for these repairs that should take no longer than 3. i am a single mom who was assured they would only fix the things required by gm dealer and i could get minor things done at my regular mechanic. now they want me to come back and spend another $800.00 dollars on the air conditioner. i will ask for a full refund or at least half my money back for bad faith and fraudulous activity on the part of a servicing business. i'm a single mom living paycheck to paycheck and they took full advantage of me. please make sure that i and other innocent trusting people don't get taken by this particular truck center ever again. i f you would like to see a copy of my receipt i would be more than happy to provide that to you. i have paid the $1400 and do not have the additional $1000 they want to complete the repair they say i need. i realize this vehicle is superior but that's why i spent the extra money and serviced it regularly because i thought i was paying for a quality car. the warranty they say is no longer valid. help!! i will also be contactinf my local consumer advocat as ell as the media. thank you for your time! sincerely, shannon thompson (state farm insurance company c a. lic.#0d54268 ) no referrals from me or my co-workers that's for sure.*ak | |||