Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE - DELIVERY
07/29/200210/01/2099
 My vehicle was serviced by this facility. i am the second owner and have owned this vehicle for less than 1 year. the orig. owner purchases all vehicles from them for his construction company and maintains them regularly, as i have. i had the part and was told this was not thee problem. this vehicle had a 60,000 mile service brakes and new tires when i bought it. they charged me $1400 and 11 hrs. labor for these repairs that should take no longer than 3. i am a single mom who was assured they would only fix the things required by gm dealer and i could get minor things done at my regular mechanic. now they want me to come back and spend another $800.00 dollars on the air conditioner. i will ask for a full refund or at least half my money back for bad faith and fraudulous activity on the part of a servicing business. i'm a single mom living paycheck to paycheck and they took full advantage of me. please make sure that i and other innocent trusting people don't get taken by this particular truck center ever again. i f you would like to see a copy of my receipt i would be more than happy to provide that to you. i have paid the $1400 and do not have the additional $1000 they want to complete the repair they say i need. i realize this vehicle is superior but that's why i spent the extra money and serviced it regularly because i thought i was paying for a quality car. the warranty they say is no longer valid. help!! i will also be contactinf my local consumer advocat as ell as the media. thank you for your time! sincerely, shannon thompson (state farm insurance company c a. lic.#0d54268 ) no referrals from me or my co-workers that's for sure.*ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
06/17/2006128000405/21/2006
 Fuel pump fuse blows during highway driving. not sure of exact speed. i believe i was driving at about 60 to 65 miles per hour. blew four times. problem once per mile. i got off the highway and took the street the rest of the way and the fuse did not blow. have not been to a mechanic yet except for my dad and we both agreed that it was weird that the fuse kept blowing. fyi when the fuse blew the engine just stalled and i coasted to the edge of the highway. the vehicle would not start either until the fuse was replaced. *jb