Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 12/10/2004 | 50 | 10 | 12/04/2004 |
| From: james ward comments: i purchased a 2005 gmc yukon xl denali in december of 2004. after just two days of ownership i noticed that the cargo cover would not lock properly in the covered position. i returned to the dealership and asked them to replace the cargo cover. they tried six covers but they all had the same problem of fit. the dealership also investigated several other new gmc vehicles on the lot and found the same problem. the dealership ordered one for me but it also had the same problem. i and the dealership have talked with gmc who say that that cannot do anything about it. why am i contacting the nhtsa? ? ? it is because when you believe that the cargo cover is extended and locked in position it can and does flirt back on driving or even before driving. the rear seat in the vehicle is a good location to place children and infants. if the cargo cover is extended and it is touched by a child in the rear seat then there is a strong possibility that the cover will flirt open and could injure the child. additionally if you extend the cargo cover and drive, then as the cargo coverbecomes unfastened due to the ill fitting nature of the cover it will flirt open making a distracting noise. if the driver is startled by this or turns to investigate the noise i believe that this presents a situation that could endanger the driver and or other people and property. i have discussed this issue with the gmc customer service and they agree that this could be a problem and suggested that i contact you.the dealership, fully cogniscent of this issue, continues to sell the vehicle with the problem cargo covers and refuses to tell potential customers of the problem. i hope that you take this issue seriously and help save at least a trapped finger and perhaps even a life! | |||