Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| WHEELS | |||||
| 3045 | 01/01/2004 | 3045A | 10009376 | Various steering or suspension concerns after gm accessories 20 inch tire/wheel assemblies have been installed. *tt | 09/27/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS - CENTER SECTION | |||
| 03/23/2005 | 1 | 03/05/2004 | |
| On 23 march 2005 at 6:30am, i was driving my 2005 yukon denali in a 15mph school zone on a military post when my driver's side rear tire came off. when i skidded to the side of the road and got out, i noticed that one of the lugs was broken off. this was the cause of my wheel coming off. i was only driving between 10-15mph. i was the only one in the vehicle and there were no injuries. when the tire came off the vehicle, 2 cars in oncoming traffic had to swirve to miss it. when i called the dealership (cutter dodge/gmc in waipahu, hi) the finance manager told me to call the service department. i purchased my vehicle on 05 march 2005 as a demo. i haven't had the vehicle for even 3 weeks. when i talked with my insurance company on the phone, they told me to check with the service department to see if it was covered under warranty since it was a new vehicle. when i towed the vehicle to the service department, they told me it would take like an hour to do an assessment on everything to see how the problem occurred. if i was on the highway going 55mph, i could have lost my life!!! the service manager after 2 hours said that i would be granted a rental car for the day, and they would have to do an investigation. today, 24 march 2005 when i went to the service station, they told me that they would take care of all the damages that were caused to the rotor/body/axel or shaft. they extended my rental until monday. at this moment, i do not feel safe in this vehicle. i paid over $53,000 for this vehicle. i want another vehicle. they can have this vehicle back and get me another one just like it!!!! i will do whatever it takes to get another vehicle. either i will go to the better business bureau, gmc, or the local news. just like i said, i do not feel safe driving in this vehicle!!!!!!!*ak | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/23/2005 | 1 | 03/05/2004 | |
| On 23 march 2005 at 6:30am, i was driving my 2005 yukon denali in a 15mph school zone on a military post when my driver's side rear tire came off. when i skidded to the side of the road and got out, i noticed that one of the lugs was broken off. this was the cause of my wheel coming off. i was only driving between 10-15mph. i was the only one in the vehicle and there were no injuries. when the tire came off the vehicle, 2 cars in oncoming traffic had to swirve to miss it. when i called the dealership (cutter dodge/gmc in waipahu, hi) the finance manager told me to call the service department. i purchased my vehicle on 05 march 2005 as a demo. i haven't had the vehicle for even 3 weeks. when i talked with my insurance company on the phone, they told me to check with the service department to see if it was covered under warranty since it was a new vehicle. when i towed the vehicle to the service department, they told me it would take like an hour to do an assessment on everything to see how the problem occurred. if i was on the highway going 55mph, i could have lost my life!!! the service manager after 2 hours said that i would be granted a rental car for the day, and they would have to do an investigation. today, 24 march 2005 when i went to the service station, they told me that they would take care of all the damages that were caused to the rotor/body/axel or shaft. they extended my rental until monday. at this moment, i do not feel safe in this vehicle. i paid over $53,000 for this vehicle. i want another vehicle. they can have this vehicle back and get me another one just like it!!!! i will do whatever it takes to get another vehicle. either i will go to the better business bureau, gmc, or the local news. just like i said, i do not feel safe driving in this vehicle!!!!!!!*ak | |||