Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 12-08-64-002 | 06/01/2012 | 10044852 | General motors: rear door handle, latch, lock inoperative, binding will not open, will not release intermittently (perform repairs as outlined). this maybe caused by the outside door handle rod contacting the door under certain conditions, | 08/01/2012 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PIT-4846A | 05/06/2009 | 10030244 | Cadillac/chevrolet/gmc: locations of high speed gmlan wiring concerns. gauges inoperative, no crank, harsh transmission shifting, no transmission shifting, door locks cycling and indicators on. *pe | 09/02/2009 | |
| PIT-4696A | 09/01/2008 | 10026701 | Gmc: bmc failure after windshield wiper operation-keywords: ajar door dome driver dimmer flasher fog haul headlight head high hazard inop inoperative lamp light lock low not on off power park radio rap repeat signal shut speed stay switch t | 12/04/2008 | |
| 08-07-30-021 | 05/01/2008 | 10025668 | Loss of high speed gmlan communications, intermittent no crank, ipc gauge fluctuation, intermittent door lock cycling, transmission may not shift, dtcs u0073, u0100, u0101, u0102, u0121, u0140 set (repair backed out terminal in transmission | 08/28/2008 | |
| 3189 | 05/05/2008 | PIT3189J | 10010863 | Unable to disable auto door locks. this includes 05 chevrolet gmc cadillac full size trucks and utilities. *eh also includes avalance, silverado suburban tahoe; gmc sierra, yukon, denali, yukon xl, denali xl. updated 8/26/08. *pe | 12/15/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| EA10004 | GENERAL MOTORS CORP. | 05/23/2010 | Interior Door Handle Laceration Risk | |||
| The statistical data regarding problem experience in the table above are net counts for unique vehicles.review of information in pe09-044 discloses that while accounting for approximately two-thirds of the total population, my 2007 subject vehicles are cited in more than 90 percent of the consumer complaints, injury reports, and warranty claims, respectively.in addition, improvements in the door handle manufacturing process during the my 2007 production resulted in a decline in the occurrence of peeling/flaking of the thin chrome plating.other environmental factors were also identified that may have influenced the occurrence of the condition which poses the alleged safety risk.additional analysis is required to identify the specific vehicles most susceptible to peeling or separation of the chrome plating from the handle, and to assess the significance of its occurrence.an engineering analysis has been opened to facilitate further study of this issue for my 2007 subject vehicle. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 06/23/2011 | 66000 | ||
| I have replaced 3 outside door handles on my 2007 yukon denali due to breakage. drivers side and rear driverside passenger within the past three weeks. the first one broke a couple of years ago and replaced under warranty. the two others were replaced at my expense. besides the expense, $200 each event,the inconvenience of taking time out of my schedule to have them replaced is frustrating. | |||
| 04/27/2011 | 30000 | ||
| I currently own a 2007 gmc yukon denali and have two failures to report, first, the interior door handle on the drivers side which is chrome is starting to flake off and has several sharp edges causing several cuts to myself and my wives hands. second, the exterior drivers side and rear passenger side door handles have broken off denying entry to my vehicle. | |||
| 05/27/2010 | 22573 | ||
| 2007 denali with 22,000 miles had a liftgate failure. after a $78.00 diagnosis at local dealer the repair estimate was $450.00. according to gm customer service personel the repair is not under warranty, and further more because we purchased it used it won't be elgible for any assistance from gm either. while evaluating problem i noticed there is no egress possible from inside while problem exists. this seems like a very dangerous condition because an emergency that disables typical egress through doors would leave the rear liftgate as only choice to escape from fire or water for instance. | |||
| 01/09/2010 | 33000 | 1 | |
| Several issues with vehicle. throttle body, computer electrical system, transmission fluid and coolant leak. door hinges rusted and hard to open doors. chrome rims pitting and peeling. steering column replaced. tailgate rattles. vehicle only has 37k miles. *tr | |||
| 03/01/2009 | 1 | ||
| Interior door handles with chrome treatment begins to peel and peeling chrome is very sharp resulting in some serious cuts to fingers and hands. poor chroming process resulting in product failure. dealerships difficult to deal with on the issue. no official gm warranty service bulletin as of yet. handles need to be replaced. *tr | |||