Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 10/07/2011 | 45000 | ||
| Drivers side door lock actuator went out; had replaced by gm dealership in wilkesboro, north carolina. approximately 1 year later, the drivers side rear passenger door door lock actuator failed requiring one to manually activate the door lock each time. when needing to unlock the door, it is impossible for the regular driver of this vehicle to reach the door lock latch to manually unlock the door. now. 2 weeks ago, the passenger side front door lock actuator no longer works. this poses a significant safety hazard as small children are able to manipulate the door latch and open the door at any time while in motion. also; for safety of the primary driver of this vehicle; having to unlock the door manually is a tremendous feat opening the door for someone to potentially rob, mug, etc. this person while attempting to fumble with climbing all over the vehicle to unlock doors or lock them manually. gmc must know this is a problem as reported by lots of people but has yet to issue a recall to have these parts replaced. aftermarket door lock actuators are not available yet for this year, make and model leaving one at the mercy of the high priced dealerships to continue to gouge patrons who have no choice but to rely on their inflated means of repair. unless one is lucky enough to find a wrecked vehicle at a salvage yard for replacement parts. how many people are going to have to continue to deal with this issue before someone steps up and demands that these problems be corrected. i am one of these people!!!! | |||
| 09/24/2012 | 50855 | ||
| The rear passenger door does not lock or open with the remote or front drive door switches. turns out that the lock actuator has gone bad and has to be replaced. my son is 4 years old and due to the fact that we can not lock the door from the front - he opened the rear door while car was driving . luckly he was in car seat. this could pose a serious problem for parents with young children.while the car was under warranty the same rear passenger door side lock actuator was replaced 3 times. unfortunately the car is out of warranty and the problem continues for us. need to have gmc look into this matter. online there's so many people with the exact same issue. poses a serious issue for parents with this type of vehicle. please have gmc recall and investigate this matter before someone truly gets hurt. | |||