Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE - BODY | |||
| 08/01/2011 | 136000 | ||
| I usually open the whole tailgate to access the rear cargo area, however since i was towing a trailer i opened the rear glass to retrieve an item. when i pushed down to close the rear glass, i noticed that the glass did not fit to close properly. i opened the glass and saw that the passenger side hinge on the rear glass was broken and partially separated from the rear glass. this results in an unsafe condition, as the rear glass is now secured to the truck with a single hinge and the latch. i am worried that if i drive the truck on the highway the whole rear glass will have a catastrophic failure and injure drivers behind me. using a plastic hinge at a point under heavy load seems like an obvious design flaw. | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 04/02/2009 | 105000 | ||
| Tl*the contact owns a 2001 gmc yukon xl 1500. the contact stated that the roof of the vehicle leaks whenever it rains. the roof is leaking from the factory made roof rack because it is corroded and created a hole. water accumulates in the seats and under the mats, causing mildew and mold. as a result, his family becomes ill when the failure occurs. the dealer stated that due to the salt water rain, the fact that the vehicle is kept outside and has excessive mileage, and the contact is not the original owner, they will not repair the vehicle for free. the dealer also stated that the vehicle has not been serviced since the time it was purchased. the manufacturer stated that they could not assist with the repairs; therefore, the contact must pay out of pocket. the failure mileage was 105,000. | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 01/01/2006 | 2 | ||
| Tailgate lift assist pistons failed about a year ago, making the opening and lifting of the rear tailgate nearly impossible due to weight. this issue requires replacement of the two pistons. without a fix the vehicle owner has to prop open the tailgate with a homemade support which causes a serious danger of inadvertant slipping and closure of the heavy tailgate which is an immenant danger to small children, elderly. vehilce is a 2001 and these parts should have a longer life expectancy. | |||