Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| 11252002 | 11/25/2002 | 10008610 | Vehicle will not start caused by the steering wheel position sensor. *tt | 08/10/2004 | |
| 01897 | 01/01/2004 | 10006428 | Lack of steering assist or shudder during parking lot type maneuvers. *mr | 05/03/2004 | |
| STEERING - COLUMN | |||||
| 000235003N | 04/01/2008 | 10025148 | Clunking noise under hood and can be felt in steering wheel and/or steering column (replace upper intermediate steering shaft [i-shaft] assembly). *pe | 07/14/2008 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| 01863 | 01/01/2004 | 10006616 | Lack of steering assist when stopped or during parking lot type maneuvers. *mr | 05/07/2004 | |
| STEERING - GEAR BOX - SHAFT PITMAN | |||||
| SB-10-02-33-001 | 06/01/2010 | 10036545 | Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to | 03/28/2011 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030234001A | 10/01/2003 | 030234001 | 10004766 | Inner tie rod released for service. *tt | 01/06/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/14/2008 | 1000 | 12 | 07/30/2003 |
| We purchased our yukon out of the showroom. it has quad steering, a feature we paid extra with this vehicle. about a week after we had the vehicle, the quad steering would drop out of quad mode as indicated by the light on the dashboard, as well as the feel of the drive, and on occasion not lock into position either. the wheels would then turn sideways and we temporary lose control of the vehicle until we pull over to straighten out the wheels in order to lock them in position. we've since had the vehicle into the dealership about 5 or 6 times with the same complaint. the dealership has attempted to repair on many occasion, however it continues to be unreliable. we are very concerned that this vehicle is going to crash someday because of this problem... of which is unexpected and dangerous. after great care of this vehicle, failure of the quad feature continues to be a serious unresolved defect. the impact on our schedule to drop the vehicle off for several days, rent a car, and still have no solid repair is very upsetting and becoming a hardship. *tr | |||
| 04/04/2005 | 32652 | 1 | |
| At 32,652 the intermediate shaft had to be replaced. we have had lots of problems with this vehicle and have not owned it for a year! between the monthly truck payments and repairs we could have put a nice down payment on a second house and kept the reliable truck we traded this one for!!*jb | |||
| 09/18/2003 | 0 | 4 | 09/18/2003 |
| Problem with steering rubbing or grinding noise and uneven tire wearthis is an ongoing problem since the yukon was new. i have had it back to a dealer over four times, however they claim there is not a problem.*ak | |||
| 06/08/2004 | 15150 | 1 | 09/01/2003 |
| While driving up a mountain intermediate steering shaft bolt became loose, and was just 3 turns from falling off. consumer contacted the manufacturer, and they listened, but did absolutely nothing. consumer later filed a complaint with the bbb. vehicle was equipped with 4 ply tires which was unacceptable for this type of vehicle.*ak *nm | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 09/27/2005 | 45729 | 1 | 09/14/2004 |
| At 45729 miles we had to have the gear box replaced at the cost of $1044. have been told by other mechanics a gear box is a part that is seldom replaced on any vehicle. i find it ridiculous to have to spend so much money on repairs for a newer vehicle especially when the vehicle cost was over $31000. *jb | |||
| 10/25/2004 | 6000 | 1 | 07/01/2003 |
| At aprox 6000 miles vehicle started making a loud squeeling noise every time vehicle was turned to the left. on first visit to dealer was told that some of them do this and there's nothing they can do. on second visit for same concern they put a conditioner in the steering gear box. on third visit i was told there was nothing else they could do. the avm (area vehicle manager) declined to make the repair. gmc customer assistance was useless. took the vehicle to another dealer. they replaced the steering gear box. problem has not reoccured. was told by dealer that this has happened before and that the noise is caused by a pressure relief valve in the steering gear box relieving pressure. this has happened to one other person that i know of. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/23/2004 | 5000 | 3 | 04/07/2004 |
| Poor braking. 2)poor steering/ride control. 3)vehicle shifts-jumps intermittently/momentary loss of control twice. 4)vehicle spun out of control on ramp to rt 25 bourne ma, outcome details : *ak | |||
| STEERING - LINKAGES | |||
| 12/15/2003 | 4000 | 4 | 02/17/2003 |
| 2003 gmc yukon xl has been experiencing multiple problems with front suspension and steering column since it was new. at approx. 4,000 miles, took to dealer for thumping/popping sound that could be felt in steering column when turning, accelerating, stopping or over a speed bump. dealer packed intermediate steering shaft with grease. did not work. took back to dealer. dealer replaced intermediate shaft. nothing more felt in steering column. at approx. 12,500 miles took yukon back to dealer to remedy popping noise and unusual wear/feathering on inside tread of f. tires. dealer could not duplicate noise. said alignment was off and not covered by warranty. had to pay for alignment/rotation. wife took vehicle back when tech. was available to ride along. wife was able to get yukon to duplicate noise with tech. in vehicle. tsb said to remove bolts from cross member, bore bolt holes, lubricate, replace and torque. didn't get off of the lot before noise returned. now at 25,000 miles, after more unusual tire wear and the unresolved popping noise, took yukon back at dealership. service manager ordered washers as per new tsb for permanent fix of popping noise and is experimenting with alignment tolerances. just drove 10 feet out of service area parking lot and popping noise is exactly the same. have to take it back in on monday 08/08/05 so the service manager can ride along to observe problem. talked to a front end specialist at work and he indicated that we are experiencing same problems with our 2000 & up g.m. fleet vehicles.(100+) said gm rep came to inspect, noted the problem and left. front-end specialist said that there is a defect in gm torsion bar suspension system that is causing most of these problems but gm reps will not acknowledge or remedy. *jb | |||
| 03/12/2004 | 12526 | 2 | 04/12/2003 |
| 2003 gmc yukon xl, having a clanking noise when turning right. also, steering wheel vibration as if something is loose in the steering mechanism underneath in front.took suv in on september 21,2004. dealer stated found crossmember bolts binding and making noise. smoothed out mounting holes and secured. no further noise heard. road tested and felt vibration at 35-45. found steering shaft needs replaced part on backorder. will contact for return apt. called on 11/09/04 and was told steering shaft was still on backorder and that they were waiting for approx. 23 shafts which other service advisors needed also to replace out defective shafts. front tires are cupping on inside shoulders.*ak | |||