H-d Flstc 2012
Model Flstc made in 2012 by H-d got 24 consumer complains. Consumer complaints with reference, among others things, to steering, structure and unknown or other.
Model 2012
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/07/2012 | 1500 | 1 | |
| While riding on the highway the front wheel began to wobble excessively, causing loss of control of the motorcycle. no accident occured, but the motorcycle was dangerously difficult to handle, the whole bike wobbling uncontrollably. steering was also compromised. slowly proceeded to harley davidson dealer and was informed that this had occured with this motorcycle and that it was a spoke loosening problem that they were aware of with this particular model and year. *tr | |||
| STRUCTURE - BODY | |||
| 03/18/2012 | 160 | ||
| The second time i rode my brand new 2012 harley davidson heritage softail, the kickstand was lowered and inexplicably broke off the motorcycle causing it to fall over while i was astride the vehicle. this caused over $3500 in damages and injury to my elbow. harley davidson company has been extremely unresponsive regarding this incident and it has been necessary to hire an attorney to remedy this situation. the hd company instructed me to turn a claim into my insurance company which i reluctantly did as i felt hd should be responsible for all repairs. after an independent repair shop had ordered parts (that cannot be returned), hd then stated they would take care of all repairs but only if the repairs were done at an hd dealer. they have not said what repairs they would perform. in the meantime, this motorcycle has been sitting in a shop waiting for hd to inspect it and present their findings for almost 2 months. when asked to send the hd engineer's repairs list and the estimate from the local hd dealer to my attorney, hd originally stated they would, then stated they had only the estimate sent by the independent shop. the hd inspector found additional damages (alluded to in a communication between the hd contact person and my attorney) but as of this morning, hd states they do not have a report written by their inspector-which, frankly, seems highly unlikely and could include repairs to the vehicle involving safety issues. | |||
| UNKNOWN OR OTHER | |||
| 03/18/2012 | 160 | ||
| The second time i rode my brand new 2012 harley davidson heritage softail, the kickstand was lowered and inexplicably broke off the motorcycle causing it to fall over while i was astride the vehicle. this caused over $3500 in damages and injury to my elbow. harley davidson company has been extremely unresponsive regarding this incident and it has been necessary to hire an attorney to remedy this situation. the hd company instructed me to turn a claim into my insurance company which i reluctantly did as i felt hd should be responsible for all repairs. after an independent repair shop had ordered parts (that cannot be returned), hd then stated they would take care of all repairs but only if the repairs were done at an hd dealer. they have not said what repairs they would perform. in the meantime, this motorcycle has been sitting in a shop waiting for hd to inspect it and present their findings for almost 2 months. when asked to send the hd engineer's repairs list and the estimate from the local hd dealer to my attorney, hd originally stated they would, then stated they had only the estimate sent by the independent shop. the hd inspector found additional damages (alluded to in a communication between the hd contact person and my attorney) but as of this morning, hd states they do not have a report written by their inspector-which, frankly, seems highly unlikely and could include repairs to the vehicle involving safety issues. | |||
| WHEELS | |||
| 08/07/2012 | 1500 | 1 | |
| While riding on the highway the front wheel began to wobble excessively, causing loss of control of the motorcycle. no accident occured, but the motorcycle was dangerously difficult to handle, the whole bike wobbling uncontrollably. steering was also compromised. slowly proceeded to harley davidson dealer and was informed that this had occured with this motorcycle and that it was a spoke loosening problem that they were aware of with this particular model and year. *tr | |||
| 07/27/2012 | 3200 | 1 | |
| I entered interstate 12 and began to accelerate. my recently purchased used (2800 miles) heritage classic developed a severe wobble at around 60 mph. the wobble worsened and it became difficult to stay on the motorcycle. i rolled off throttle and allowed the motorcycle to slow on it's own without breaking. the wobble subsided and i was able to get the bike to the side of the road. this had happened twice earlier in the day, but this wobble event was much more severe. i took the bike to the harley dealership in slidell, la. and was told the spokes on the back rim were loose and this was a known issue with 2012 heritage classics. the motorcycle had approx. 3200 miles on it at the time of this event and road conditions were dry and smooth. researching this on the internet, i did find this type of event is well known on this vehicle. this time, i was able to stay on the bike, albeit with great difficulty, and was not injured. the wobble was severe enough it could easily have turned out much different. i am lucky. a witness who was behind me stopped to see if i was okay and stated, that looked like a wild ride. i don't want to experience this at highway speeds again. spokes were tightened and no further wobble developed today. though not new to riding, i had purchased this vehicle used from mike bruno's harley davidson in slidell 4 days previous to the event and took possession of the motorcycle 3 days prior to the event. though i noticed a looseness in the rear end when i first rode the bike, i assumed it was just a new bike with a new feel. i was wrong, almost painfully so. i would like to say the dealership was very responsive and concerned. action should be taken to correct this issue to prevent injury and possible death of the rider. ## vin passed ## harley ##. *tr | |||
| 04/15/2012 | 900 | ||
| At 900 miles there was a noticeable instability in the tracking of the wheels at all speeds with more ?wobble? during decelerations and braking hd dealer instructed me to park the motorcycle and they would retrieve it the rear wheel spokes were loose causing the at-risk condition informally i was informed it was a know issue and hd has a program for remediation the rear wheel was replaced; no other defects were found | |||
| 12/01/2011 | 1 | 09/13/2011 | |
| 2012 harley davidson flstc motorcycle. consumer writes in regards to a slight wobble when coming to a stop. *tgw the consumer stated the wobble soon became noticeable all the time at any speed. the consumer returned to the dealer who diagnosed the problem as a loose rear wheel spoke. *jb | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| FL | LEESBURG | 34748 | GATOR HARLEY-DAVIDSON |