Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/17/2009 | 11570 | 1 | |
| My motorcycle when i started remained at high idle and would not reduce to normal. i was with a group of riders who were leaving so i took off as is and when coming to a stop the bike only slowed to 2000 rpm's almost causing me to run into car ahead of me. this problem occurs intermittently and motor company instruction was to use a idle reset procedure consisting of turning the ignition on-off 4 times. this worked for a few starts then would occur again. i recently saw a blog in a chat room where motor company had issued a tech bulletin where a download to the ecu would reset the calibration timing of the idle procedure. i asked the dealer to update my ecu and the response was that because i had modified my bike it would cost $150 for the update. i called customer service number and after many transfers was told that there was no such bulletin or update i then gave the phone to dealers service mgr who gave them info he had and told him to not charge for the update as a customer satisfaction action and the dealer updated and i have had no problem since. i think since this is a possible safety issue the update should be announced and performed under normal warranty. this defect only seems to effect 08m and 09m bikes where motor company updated from cable throttle control to electronic throttle control. *tr | |||
| 04/18/2009 | 8300 | 1 | |
| 2008 harley davidson flhtcui (ultra classic. engine quit while cruising at 50mph. diagnosed as ignition coil failure. *tr | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 09/09/2010 | 1 | 03/29/2008 | |
| 2008 harley davidson. consumer states design flaw and serious safety issue with motorcycle *tgw the consumer stated the motorcycle had been at the repair shop since sept 9, 2010 because of a throttle problem created by the bike going into limp mode on its own while being driven or while at a stop. the consumer was informed the wiring harness needed to be replaced. however, the consumer stated there was no way to test the bike until the weather improves in order to determine if the problem has been rectified. *jb | |||