Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 08/17/2011 | 9600 | ||
| I was operating my 2008 harley davidson flhtcu when i applied my rear breaks only to find i had no rear breaks. i still had my front breaks that worked very well. i have 9,600 miles on the motrocycle. i took my motorcycle to the harley dealer (south valley harley davidson, sandy, ut) and asked the service writer to check my rear breaks as i told him there were no breaks. the service writer walked out to my motorcycle bent down on one knee under the running board on the right side, pushed down on the break and said you have a pin hole in your break line caused by the clutch cable rubbing on the break line. i had concerned that he knew exaclty where to look and i asked if this was something he had seen before, he answered yes i have seen it a few times and as a matter of fact he just had another one with the same problem, it was a 2003 and he would have to order the part and asked that i bring it back the following thursday. having been a traffic accident investigator for many years as a motor police officer. i sent an e-mail to harley customer care and got a phone call back and i told them of the problem, the represenative there had not heard of the problem before and i stated i thought they had a problem when the dealer service writer goes to the exact place where the pin hole was. i told him i was concerned if this had happend at least three times at the same dealer it had to be more of a problem and he should check to see how many breaklines had been ordered for the same model. his statement to me was they receive information from dealers all over and if it was a problem they would know about it. i told him not if they are getting varied reasons for the dealership and my concer was no person get injured due to this problem as it is a safety issue and maybe a service notice should be put out to check these lines. he did not appear to be very concerned and this is why i am reporting this to you. line replaced under extended warranty. i did no keep old part. | |||