Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
10/09/20091000
 Harley davidson 2009 flhtcu (placed here as vehicle section only lists 5 models and not this one) audible loud knock coming from the primary chain case on each engine startup. knock appears to originate from the compensator sprocket assembly which cushions the drive side crankshaft sprocket and the primary drive assembly when striking each other at engine startup. many compensator sprocket assemblies have been found in failure mode and have been replaced with a more robust unit (factory installed on 2010 and later models) under warranty. failure in service could be catastrophic and operator injury or death could result. manufacturer is aware of issues but have not recalled any units for refit of upgraded component.
09/19/20101700
 Purchased a 2009 harley davidson ( new ) in june of 2010. at 1700 miles the bolts that hold the rear sprocket to the wheel have backed out causing what could have been a catastrophic failure ie: rear wheel locking up at a highway speed and causing a crash. harley davidson mechanics stated to me this is not the first one they have seen. i cannot believe that hd has not instituted a recall, they have to be aware of problem through feedbacks from shops. this is not something to mess around with, this can be life threatening, something needs to be done immediately to correct this defect and i mean now this minute you recieve this. thanks don jones
POWER TRAIN - DRIVELINE
09/19/20101700
 Purchased a 2009 harley davidson ( new ) in june of 2010. at 1700 miles the bolts that hold the rear sprocket to the wheel have backed out causing what could have been a catastrophic failure ie: rear wheel locking up at a highway speed and causing a crash. harley davidson mechanics stated to me this is not the first one they have seen. i cannot believe that hd has not instituted a recall, they have to be aware of problem through feedbacks from shops. this is not something to mess around with, this can be life threatening, something needs to be done immediately to correct this defect and i mean now this minute you recieve this. thanks don jones