Consumer Complaints

Fail datemilesoccurencesPurchase date
 I own a 2009 harley davidson softail custom fxstc with ~5,800 miles on it and the front tire is showing notable cupping and excessive wear. this model of tire dunlop d407f is no longer being sold and is superseded by the d408f. service bulletin m-1258a covers other harley models with a similar tire and issue. since a motorcycle only has two wheels the cupping and premature wear are a hazard that needs to be addressed as a safety concern. reported as case #1215677 to harley davidson. this issue is mentioned on several harley davidson rider forums.
 2009 harley-davidson fxstsse3 hd oem dunlop d407 tires showing wear at 5,000 miles, local dealer & email to dunlop would not cover them. later, provided local dealer service manager printed copies of hd bulletins & internet comments from hd forums on problem and he got approval to replace front tire with d408 at no charge because it had signs of cupping. would not cover rear d407 240/40r18 tire even though at 6,000 miles showing early wear. dunlop web site advertises the d407 & d408 tires have mt for longer life, yet many 2008 - 2009 hd owners wit this brand tire are having problems. on their website : the new d407 tire is made for 2009 fl touring models, and therear tires feature dunlop