Heartland Big Country 2011
Model Big Country made in 2011 by Heartland got 7 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to tires and wheels. There was one recall concerning power train .
Model 2011
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY | ||||||||||||||||
| 10V461000 | HEARTLAND RECREATIONAL VEHICLES, LLC | from 08/09/2010 to 09/03/2010 | V (Vehicle) | 48 | MFR | HEARTLAND RECREATIONAL VEHICLES, LLC | 10/08/2010 | 10/08/2010 | ||||||||
| Defect Summary | Heartland is recalling certain model year 2011 fifth wheel trailers equipped with dexter axles. on some axles, cracks could appear in the spindle weld. | |||||||||||||||
| Consequence Summary | These cracks can propagate and cause the spindle to detach from the axle tube, resulting in the separation of the wheel end from the vehicle, creating a road hazard that increases the risk of a crash to other vehicles, and compromises the driver's control of the vehicle increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Heartland is working with dexter axle and will inspect the axle serial number and replace it if it falls within the serial number range. replacement of the axle will be performed free of charge. the safety recall is expected to begin during november 2010. owners may contact heartland warranty service department at 877-262-8032 or dexter axle at 1-800-2164. | |||||||||||||||
| Notes | Heartland safety recall no. 99-01-03.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/10/2012 | 3000 | 1 | |
| Tread came off tire will traveling on i-515 in henderson nv. tire was properly inflated as we had left the servicing dealership just 30 minutes prior. this brand of tire seems to have a high failure rate if the complaints on the heartland owners forum are any indication. *tr | |||
| 09/10/2012 | 3000 | ||
| Tread came off tire will traveling on i-515 in henderson nv. tire was properly inflated as we had left the servicing dealership just 30 minutes prior. this brand of tire seems to have a high failure rate if the complaints on the heartland owners fourm are any indication. | |||
| WHEELS | |||
| 11/01/2012 | 6500 | 1 | |
| The affected parts section above would not keep my affected parts listed, so they were the delaminated tire, fender skirting and some wiring. while towing my 2011 3250 ts big country fifth wheel at approximately 35 mph my drivers side front tire tread on the camper delaminated. the camper was pulled to the side of the road and upon inspection i found the tread of the towmax str st235/80r16 had delaminated halfway off of the tire core. after calming down and getting roadside service to place the spare on the camper i continued slowly to the nearby campsite. note: while i was waiting for the roadside service to arrive, another fellow camper stopped by to assist if he could. while there he told me that this delamination problem with these towmax tires has been ongoing for a long period of time. i found his statement this to be very true and disturbing. after completing research on various/many rv forums where i read similar stories and saw pictures of similar/worse damages as my own i am amazed and shocked that these tires are allowed to be used on rv's. and this delamination problem has been going on for years, as noted by the rv forum report dates. at a minimum, there has been property damaged. thank goodness in our case we had just left a red light and were only going 35-40 mph. this is a potential life threatening issue that needs immediate action taken before someone is killed!!! i am now searching for 4 new tires to replace these defective tires and get some peace of mind back before continuing on to fl. thank you for your support in this matter and i look forward to hearing some positive results in the case. *tr | |||