Holiday Rambler Neptune 2007
Model Neptune made in 2007 by Holiday Rambler got 9 consumer complains there are 2 recalls as well as 1 service bulletin. Consumer complaints with reference, among others things, to service brakes, air, suspension. Technical service bulletines regarding electrical system. There were some recalls concerningelectrical system, equipment.
Model 2007
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | ||||||||||||||||
| 07V016000 | MONACO COACH CORPORATION | from 09/08/2006 to 10/23/2006 | V (Vehicle) | 171 | 02/09/2007 | MFR | MONACO COACH CORPORATION | 01/24/2007 | 01/24/2007 | |||||||
| Defect Summary | On certain motor homes, an incorrect screw was used to install the black and white crt back-up monitor in the dash. the incorrect screws are 1/4 longer than specified and may contact a pc board inside the monitor which could potentially hit a high voltage circuit on the pc board of approximately 10,000-13,000 volts. | |||||||||||||||
| Consequence Summary | If the screw makes contact with the high voltage tracer on the pc board and someone would touch the screw head while the power is on, an electrical shock could occur causing injury. | |||||||||||||||
| Corrective Summary | Dealers will inspect the back-up monitor to verify the operation of the monitor free of charge. if the monitor is operating properly, the repair will consist of replacing the incorrect screw with the specified screw and testing for proper operation. if the monitor is not operating properly on initial inspection, the monitor will be replaced using the correct screw. the recall began on february 9, 2007. owners may contact monaco at 877-332-9239. | |||||||||||||||
| Notes | Monaco recall no. r06040.customers may also contact the national highway traffic safety administration?s vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V404000 | MONACO COACH CORPORATION | from 12/12/2006 to 05/23/2007 | V (Vehicle) | 630 | 12/14/2007 | MFR | MONACO COACH CORPORATION | 09/06/2007 | 09/06/2007 | |||||||
| Defect Summary | On certain motor homes equipped with atwood sealed burner ranges, the range and slide-in burner tubes leading from the gas manifold to the burner heads had a depression or 'kink' in the exterior bend restricting proper airflow and gas mixture. | |||||||||||||||
| Consequence Summary | This condition could result in carbon monoxide poisoning. | |||||||||||||||
| Corrective Summary | Monaco is working with atwood to have the tubes replaced on these ranges. the recall began on december 14, 2007. owners may contact atwood at 1-800-348-7418 or monaco at 1-800-685-6545. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | |||||
| TSI 173 | 04/23/2008 | 10024705 | 2007 monaco cayman, diplomat, knight & lapalma diesel and holiday rambler ambassador, endeavor, neptune & vacationer diesel built with cummins isb, isc and isl diesel engines may experience an inoperative (warning light) on the dashboard. | 05/12/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 11/02/2006 | 760 | 1 | 10/20/2006 |
| Brake pulsation from 40 mph and above, severity increases with speed, extended stopping distance for a 30,000 pound vehicle. burning smell coming from brakes when stopped. *jb | |||
| SUSPENSION | |||
| 09/23/2012 | 23712 | 1 | |
| Traveling along rt 89 in new hampshire could hear rumbling noise and when we got to rt 4 in vermont the rear end dropped and started dragging on the road. after checking both rear swing arms snapped at the rear axle. if this had happened while driving 60 - 65 mph on interstate rt 89 we could have been hurt or killed. after checking with roadmaster, now owned buy navistar, there is a new and improved swing arm kit they are willing to sell you at $1749 plus shipping. *tr | |||
| 09/23/2012 | 23712 | ||
| Traveling along rt 89 in new hampshire could hear rumbling noise and when we got to rt 4 in vermont the rear end dropped and started dragging on the road. after checking both rear swing arms snapped at the rear axle. if this had happened while driving 60 - 65 mph on interstate rt 89 we could have been hurt or killed. after checking with roadmaster, now owned buy navistar, there is a new and improved swing arm kit they are willing to sell you at $1749 plus shipping. | |||
| SUSPENSION - REAR | |||
| 12/14/2009 | 10200 | 1 | |
| I own a 2007 model holiday rambler neptune motorhome manufactured by monaco coach corporation. i read a service bulletin in a camping magazine and found out that the rear trailing arms on my motorhome were failing due to inadequate strength. upon reading this, and further investigation, i determined for my families safety that i needed to have the trailing arms replaced. my motorhome should still be under the factory chassis warranty, but because of bankruptcy in 2009 they did not have to honor the warranty. therefore the $3,000.00+ expense fell onto my shoulders. i am very disappointed that a company can just file bankruptcy and then just walk away from any bad problems they may have had. fortunately, no one in my family was injured or worse because of someone's stupidity. i have retained the old trailing arms in hopes that my insurance company will be willing to help with some of the expense. please check into this situation and see if anything can be done to help the thousands of people this is hurting financially and probably physically. *tr thank you | |||
| 08/16/2009 | 20500 | 1 | |
| Tl* the contact owns a 2007 holiday rambler neptune. while driving 65 mph he applied pressure to the brake pedal, and then the rv began to fish-tail. the rv was taken to the dealership and the technician concluded that both trailing arms needed to be replaced because they had fractured. the current and failure mileages were 20500. updated 11/18/09. *lj updated 11/19/09 | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 03/16/2010 | 23632 | ||
| Tl* the contact owns a 2007 holiday rambler neptune. the contact stated that the rear leaf spring assembly broke off of the motor home. he contacted the manufacturer who stated that this is the same failure that was recalled on the 2002-2005 models. the campaign number is 05v053000. the failure mileage of the vehicle was 23632 and the current mileage was 23632. | |||