Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
93011R01/01/199593-011/941039045Front and rear tire wear. *tw03/02/1995

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
10/21/2011
 Tl- the contact owns bridge-stone potenza g109 tires, size 195/65/r15 equipped on a 1992 honda accord. while examining the front passenger side tire the contact noticed several cuts along the side wall of the tire. the tire was taken to the dealer where the tire was replaced however, two months after the replacement the contact noticed hat the failure had recurred. the current and the failure mileages were 10,000. the vin was not available. kmj
10/21/2011
 Tl- the contact owns bridge-stone potenza g109 tires, size 195/65/r15, that were equipped on a 1992 honda accord.while examining the front passenger side tire the contact noticed several cuts along the side wall of the tire. the tire was taken to the dealership where the tire was replaced, however 2 months after the replacement the contact noticed the same failure. the current and failure mileages are 10000. bml
01/03/20051511482
 Re; tire blow out fr690 p 195/65r15.*bf two of the four tires had bubbles protruding from the sides and the fourth tire appeared to be fine. *jb
10/15/200398000
 I used to own a firebird, but i had to trade it in for a bigger car cause my 2 year old was getting to big for the back seat. i found this car place and went in and met with the owner, told him i didn't want a piece of crap car because i have a daughter to look out for, since i have had the car it has been nothing but money and problems. the car i traded in for had no problems. he had told me that the car was in great shape, it had new tires, and brakes, and it runs great. since then i have had to replace the muffler, new tires, new brakes, defroster does not work, need a radiator, i'm a single parent with low income i can't afford to fix the car everytime something goes wrong.
1
 The right front tire contained a bulge. *ak *jb
101/11/2000
 Consumer purchased four new toyo tires at burns honda. shortly after, consumer noticed a bulge on the side of the front passenger side tire. consumer says that his son had come across the same problem w/same company a year ago. consumer had taken the vehicle back to burns honda (toyo tires)and was told that there is nothing they could do and that the result was probably from hitting a pothole and or curb. consumer feels that this problem can be dangerous and no longer feels comfortable driving with somthing that may be a defective tire. *scc
08/01/1994
 Tire blewout at 70 mph on freeway. when it came apart it caued $1400 damage to the car. the company said that the tire was run low on air. it was run with out air after tire blew out until car could be stopped. tire dealer could not find any sign of road hazard to cause blowout. company trying to cover up that the tire was defective.*ak (dot number: b9j6bx3x39 tiresize: 185/70r14)
02/03/2001204/01/1992
 My husband and i purchased tires from ntb in march 2000 and in june 2000, two tires were replaced because they were defective. now, we are faced with defective tires again (the tread is separating from the steel belts). my husband returned to ntb today to be told that it would cost him $100 to replace the defective tires (i.e., the cost of the tires, balancing, stem, labor, etc., minus a credit for tire wear. these tires have a 35,000 mile warranty and we apparently have used them for 23,000 miles. this is ntb's standard operating procedure). these are not firestone tires, but formula gt tires (we are attempting to determine the manufacturer of the tire). we are disgusted with ntb. they show a complete disregard for consumer safety. this is amazing in light of the current situation with firestone. the first time this happened we fought with them in order to get the tires replaced without cost. of course, we still had to pay for the alignment. today they were absurd. my husband tried to contact sears while he was in ntb, but their customer service department merely placed him back in touch with the store manager who maintained his position. most business' would recognize the problem and take care of the customer without question. from a business standpoint, it is more cost effective to keep an existing customer than to attract a new one. i'm sure the marketing department spends a lot more than $100.00 to attract customers to its stores. my husband is in the process of trying to reach the office of the president and the manufacturer of the tire. we are not asking for anything unreasonable. we simply want the defective tires removed from the car and new tires of equal to or better quality placed on the car without further cost to ourselves. we are tired of dealing with these people and their poor customer service and complete disregard for our personal safety while driving on a product they sell. we thought that you would be interested to know that.
04/18/19951
 Front tire disconnected, causing vehicle to lose contro/turned sideways and hit the mountain. *ak
TIRES - SIDEWALL
05/21/2003125000105/12/1994
 This is the second of a set of four tires bought at costco jan99. last incidence occured 13 months ago with very similar damage. i was on street behind midday traffic when i felt the tire gave in - i did not run over or hit anything, nor did i run under pressure as michelin customer relation tried to tell me. i have meticulous records of my car and (though i do not wash it regularily) i continuously inspect it. the sidewall shredded as if a bear hit them and they separtated internally from the radials (meaning they pealed inside away from each other). i had/have p185/70r14 (not able to enter this on this form) *la
06/03/2003205/13/1992
 I purchased sears voyager lx road handler p195/60 r15 radial tires for my honda accord as replacements for the originals and the sidewalls have blown out on 2 of the tires after 55,000 miles. this occurred while driving at highway speeds both incidents occurred within 2 weeks of each other, both tires blew the sidewalls out on the inside side wall and both tires were on the front of the vehicle. do i have any recourse and were there any recalls on these tires?? these tires are advertised as 100,000 mile tires. *nlm
 While working on suspension noticed inside of tires were scalloping. sidewall rubber was separating from casing on all 4 tires. not original equipment. have not taken vehicle to tire retailer. michelin xh4, p185/70r14. *ak
03/01/1992
 Sidewall separation at 55000 miles. *ak (tiresize: 185)( dot number: tire size: 185 )
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
11/05/19941
 Undersized emergency spare tire was not compatible with vehicle. *ak
TIRES - TREAD/BELT
04/17/2006101000208/01/1998
 Dt*: the contact stated two out of a set of four tires have failed due to tread separation. the contact reports having no steering problems or warnings prior to tire failure. the manufacturer of the tires is cooper. the model is weather master xgr. the tire size is p19565r14. *ak
04/10/2002102/01/2002
 Consumer states that while his son was driving, the left front tire lost its entire tread, tire was a firestone p185/65r14, serial number w27j-mnb-257.*slc *nlm
05/12/20012
 While driving on the interstate, vehicle began to experience a vibration that caused the entire vehicle to shudder, consumer pulled over and discovered a bulge in the tread on the drivers side rear tire, one month later consumer experienced the same problem with the passenger side rear tire, both tires failed due to the steel belts giving out.(firestone f570 18570r14)*jb jg