Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 04/01/2010 | |||
| I have a 2003 honda accord ex with an erratic srs light. i've had it to the dealership three times for repair. 1st time: couldn't find a problem because the light went out. 2nd time: they had the car 2 days and replaced the driver | |||
| 10/10/2008 | 63000 | 1 | |
| The car was traveling 25mph and was stuck head on directly on the driver side. car was totaled. driver side airbag didn't deploy and driver side seat belt did not hold. the passenger side airbag deployed. this is a major flaw in the car design. *tr | |||
| 05/09/2007 | 36694 | ||
| Tl*the contact owns a 2003 honda accord. while attempting to turn the vehicle at 50 mph, it was struck by another vehicle. the contact sustained injuries to her back, forehead, knees, and chest due to being thrown into the steering wheel from impact. the driver's side air bag failed to deploy. the driver's side seat belt came out of the buckle latch and was thrown to the passenger side of the vehicle. six months later, the contact was involved in another incident in which the driver's side air bag did not deploy again. the passenger side air bag deployed. the contact sustained head injuries and was transported to the hospital. the vehicle was taken to the dealer and repaired. a diagnostic test was performed, which indicated that the air bags would now operate correctly. a police report was filed. the current mileage was 37,500 and failure mileage was 36,694. | |||
| 06/16/2004 | 4100 | 3 | 04/29/2003 |
| Incident: on june 16th, around 10 am, we were traveling from fort wayne indiana, to the cincinnati area for a visit with our daughter. driving along i-75 in ohio, at about 65 mph, the right side or passenger airbags deployed and the right front seat (occupied) belt retracted. upon arrival at our destination i called performance honda in fairfield ohio, the dealer nearest our destination, and relayed what had happened. i was instructed to bring the car in the next morning, thursday june 17, so the dealership could inspect the car and attempt to determine why the side air bags and seat belt deployed while driving straight down the road.*ak by tuesday, june 22 we were told we would know what honda would do and we could come in and pick up the car. when we arrived at the dealership we were advised that honda engineers believed we had struck something, based on a very small scratch in the undercoating on the bottom of the car, and that caused the deployment of the airbags. we picked up the car and returned home to fort wayne on wednesday. thursday morning , june 24 we spoke in person with the general manager of don ayres honda where we had purchased the vehicle. we expressed our position that the airbags and seat belt should not have deployed and honda should make all repairs under warranty. complaint: side air bags should not deploy in a vehicle traveling in a straight line at 65 mph. from the owner's manual page 47 and again on page 48: in a moderate to severe side impact, the sensors will detect rapid deceleration and signal the control unit to instantly inflate either the driver's or the passenger's side airbag. only one airbag will deploy during a side impact. if the impact is on the passenger's side, the passenger's side airbag will deploy even if there is no passenger. there was no impact, side or otherwise and certainly none that could be considered moderate to severe! | |||
| 03/25/2003 | 5 | 3 | 03/25/2003 |
| Driver and passenger door make rattling sounds while driving, as well as the area by the seatbelt, and by driver side mirror in front of car.*ak | |||
| SEAT BELTS - FRONT | |||
| 04/24/2006 | 39000 | 2 | 07/26/2005 |
| I was on i-285 going about 40 mph when a truck carrying tree limbs and branches pulled off the median directly in front of me. my 2003 honda accord ex coupe rear ended the truck. the front passenger air bag deployed breaking the windshield but the driver's side air bag did not deploy. the driver's seat belt did not retract. damage was confined to the hood, bumper and several components under the hood (compressor, radiator, etc). the vehicle was towed to my local honda dealer who is making all the necessary repairs. the dealer informed me that honda recommends the seat belt buckle be replaced when the seat belt needs to be replaced. the dealer ordered the seat belt buckle but noticed it was the wrong part when they went to install it. they contacted honda north america on may 4 and again on may 12 regarding this and as of may 13 the dealer still has had no response from honda north america. the car was scheduled to be ready on may 12 and now the dealer can't give me a completion date because of honda north america's refusal to contact the dealer regarding the seat belt buckle. in the meantime, i am still having to pay a portion of my rental car and the maximum allowed by my insurance company will max out this coming week. *nm | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 12/22/2004 | 30250 | 2 | |
| Consumer was driving at approximately 40 mph and the side curtain air bags dropped down, but did not inflate. also, the seat belt on the passenger's side did not retract. the headliner was ripped 6 to 8 inches toward the center of the vehicle. the plastic housing that retracts the seat belts did not operate either. consumer contacted the manufacturer and told the story, but the manufacturer will not stand by its product. *ak | |||
| 06/16/2004 | 4100 | 1 | 04/29/2003 |
| Vehicle's passenger side air bag deployed inadvertently and the seat belt retracted. *mr *sc *jb | |||
| 06/16/2004 | 4100 | 1 | 04/29/2003 |
| While driving 65 mph, the front passenger side air bag inadvertently deployed. *ak also the front seat seat belt retracted. upon inspection, the engineers believed that the consumer struck something based on a small scratch in the undercoating on the bottom of the vehicle. the consumer stated that the vehicle did not strike antyhing. *sc *jb | |||
| SEAT BELTS - REAR | |||
| 11/09/2007 | 52000 | 1 | 12/01/2002 |
| Tl*the contact owns a 2003 honda accord. while driving 25 mph, the contact's son wrapped the rear seat belt around his neck while seated in a booster seat. the contact was unable to loosen the seat belt and it had to be cut. the dealer stated that the seat belt tensioner was designed so that the seat belt would not extend until it had been fully retracted. as of november 13, 2007, the dealer had not inspected or repaired the vehicle. the contact felt that there should have been an emergency or manual seat belt release. the current and failure mileages were 52,000. updated 12-12-07. *kb the consumers son did some skin abrasions around his neck. on november 19, 2007 the seat was replaced free of charge. updated | |||