Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 07-086 | 12/01/2007 | 10024236 | Power steering moans or whines -- when turning the steering wheel when the engine is cold. *nj | 03/28/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/09/2009 | 63000 | ||
| Tl- the contact owns a 2004 honda accord. the contact stated that she took the vehicle to the dealer for an oil change and the mechanic noticed that the power steering hose had a leak and they stated that the hose needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 63,000. mah | |||
| 02/01/2013 | 1 | ||
| 2004 honda accord. consumer writes in regards to power steering pump failure recall. *smd the consumer stated the honda service advisor confirmed with him, that a leak in the power steering hose could cause a failure in the power steering pump due to reduced power steering fluid. the consumer stated it would seem to him, that replacing a hose and o-ring on vehicles that have already had the hose fail was not going to fix the problem in its entirety. the hose on the consumers vehicle was confirmed to have failed and it caused the power steering pump to fail. | |||
| 12/09/2009 | 63000 | ||
| Tl- the contact owns a 2004 honda accord. the contact stated that she took the vehicle to the dealer for an oil change and the mechanic noticed that the power steering hose had a leak and they stated that the hose needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 63,000. mah | |||
| 02/01/2013 | 1 | ||
| 2004 honda accord. consumer writes in regards to power steering pump failure recall. *smd the consumer stated the honda service advisor confirmed with him, that a leak in the power steering hose could cause a failure in the power steering pump due to reduced power steering fluid. the consumer stated it would seem to him, that replacing a hose and o-ring on vehicles that have already had the hose fail was not going to fix the problem in its entirety. the hose on the consumers vehicle was confirmed to have failed and it caused the power steering pump to fail. | |||
| 12/09/2009 | 63000 | ||
| Tl- the contact owns a 2004 honda accord. the contact stated that she took the vehicle to the dealer for an oil change and the mechanic noticed that the power steering hose had a leak and they stated that the hose needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 63,000. mah | |||
| 02/01/2013 | 1 | ||
| 2004 honda accord. consumer writes in regards to power steering pump failure recall. *smd the consumer stated the honda service advisor confirmed with him, that a leak in the power steering hose could cause a failure in the power steering pump due to reduced power steering fluid. the consumer stated it would seem to him, that replacing a hose and o-ring on vehicles that have already had the hose fail was not going to fix the problem in its entirety. the hose on the consumers vehicle was confirmed to have failed and it caused the power steering pump to fail. | |||
| 12/09/2009 | 63000 | ||
| Tl- the contact owns a 2004 honda accord. the contact stated that she took the vehicle to the dealer for an oil change and the mechanic noticed that the power steering hose had a leak and they stated that the hose needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 63,000. ap | |||
| 02/01/2013 | 1 | ||
| 2004 honda accord. consumer writes in regards to power steering pump failure recall. *smd the consumer stated the honda service advisor confirmed with him, that a leak in the power steering hose could cause a failure in the power steering pump due to reduced power steering fluid. the consumer stated it would seem to him, that replacing a hose and o-ring on vehicles that have already had the hose fail was not going to fix the problem in its entirety. the hose on the consumers vehicle was confirmed to have failed and it caused the power steering pump to fail. | |||
| 01/18/2013 | 94000 | ||
| I was driving on the interstate when all of a sudden i was no longer able to accelerate. the car jerked when i tried to accelerate or brake. i was able to steer it off onto the side of the road. after taking it in to get it looked at, i was told it is the transmission. according to several articles online and mechanic at the shop i took it too, 2004 honda accords are known for having weak transmissions. it was so unexpected and i take car of my car. i felt completely unsafe trying to get it off the interstate going 20 miles an hour as it jerked along and apparently people already know about this issue?? i have just had the car for a year now and bought it from a honda dealership. not a word was said to me about the issues with these models or safety recalls for several honda models made in 2004 - but apparently not mine. | |||
| 12/22/2012 | 84500 | 1 | |
| My 2004 honda accord had an engine fire caused by a defective high pressure power steering hose. the hose sprung a leak, spraying power steering fluid onto the engine, which caught fire. this defect is already the subject of nhtsa recall 12v-222, but inactivity and foot-dragging on honda's part has caused this otherwise avoidable safety incident. *tr | |||
| 12/22/2012 | 84500 | ||
| My 2004 honda accord had an engine fire caused by a defective high pressure power steering hose. the hose sprung a leak, spraying power steering fluid onto the engine, which caught fire. this defect is already the subject of nhsta recall 12v-222, but inactivity and foot-dragging on honda's part has caused this otherwise avoidable safety incident. | |||
| 08/09/2012 | 165519 | 1 | |
| The power steering fluid was leaking, so i took the car to a mechanic. they informed me that the hose was cracked and deteriorating and cause of the leak leads back to the rack and pinion which will have to be replaced. i subsequently received a recall notice from honda, but parts will not be available for repair until early 2013. *tr | |||
| 11/24/2012 | 168519 | 1 | |
| I was driving the highway and merging on an uphill ramp, the transmission raced and the car lost speed. about 20 miles later, i could feel something wrong with maintaining my speed and there was hesitation. another 20 miles later, i lost all forward movement in drive and left the highway. i was able to go another few miles on a side street in 2nd gear and then the car stalled in the middle of the street. the transmission is completely lost. *tr | |||
| 08/09/2012 | 165519 | 1 | |
| The power steering fluid was leaking, so i took the car to a mechanic. they informed me that the hose was cracked and deteriorating and cause of the leak leads back to the rack and pinion which will have to be replaced. i subsequently received a recall notice from honda, but parts will not be available for repair until early 2013. *tr | |||
| 11/24/2012 | 168519 | 1 | |
| I was driving the highway and merging on an uphill ramp, the transmission raced and the car lost speed. about 20 miles later, i could feel something wrong with maintaining my speed and there was hesitation. another 20 miles later, i lost all forward movement in drive and left the highway. i was able to go another few miles on a side street in 2nd gear and then the car stalled in the middle of the street. the transmission is completely lost. *tr | |||
| 08/09/2012 | 165519 | ||
| The power steering fluid was leaking, so i took the car to a mechanic. they informed me that the hose was cracked and deteriorating and cause of the leak leads back to the rack and pinion which will have to be replaced. i subsequently received a recall notice from honda, but parts will not be available for repair until early 2013. | |||
| 11/24/2012 | 168519 | ||
| I was driving the highway and merging on an uphill ramp, the transmission raced and the car lost speed. about 20 miles later, i could feel something wrong with maintaining my speed and there was hesitation. another 20 miles later, i lost all forward movement in drive and left the highway. i was able to go another few miles on a side street in 2nd gear and then the car stalled in the middle of the street. the transmission is completely lost. | |||
| 08/09/2012 | 165519 | ||
| The power steering fluid was leaking, so i took the car to a mechanic. they informed me that the hose was cracked and deteriorating and cause of the leak leads back to the rack and pinion which will have to be replaced. i subsequently received a recall notice from honda, but parts will not be available for repair until early 2013. | |||
| 11/24/2012 | 168519 | ||
| I was driving the highway and merging on an uphill ramp, the transmission raced and the car lost speed. about 20 miles later, i could feel something wrong with maintaining my speed and there was hesitation. another 20 miles later, i lost all forward movement in drive and left the highway. i was able to go another few miles on a side street in 2nd gear and then the car stalled in the middle of the street. the transmission is completely lost. | |||
| 08/09/2012 | 165519 | ||
| The power steering fluid was leaking, so i took the car to a mechanic. they informed me that the hose was cracked and deteriorating and cause of the leak leads back to the rack and pinion which will have to be replaced. i subsequently received a recall notice from honda, but parts will not be available for repair until early 2013. | |||
| 11/24/2012 | 168519 | ||
| I was driving the highway and merging on an uphill ramp, the transmission raced and the car lost speed. about 20 miles later, i could feel something wrong with maintaining my speed and there was hesitation. another 20 miles later, i lost all forward movement in drive and left the highway. i was able to go another few miles on a side street in 2nd gear and then the car stalled in the middle of the street. the transmission is completely lost. | |||
| 11/02/2012 | 107104 | 1 | |
| I was driving 55 mph. as i attempted to change lanes, the car veered right to left uncontrollably. the steering wheel turned back and forth, and i could not gain control of it. i crossed 4 lanes of traffic, went over a median and hit a brick retaining wall, and my car was turned around to face oncoming traffic when it finally stopped. *tr | |||
| 11/02/2012 | 107104 | ||
| I was driving 55 mph. as i attempted to change lanes, the car veered right to left uncontrollably. the steering wheel turned back and forth, and i could not gain control of it. i crossed 4 lanes of traffic, went over a median and hit a brick retaining wall, and my car was turned around to face oncoming traffic when it finally stopped. | |||
| 11/14/2008 | 58220 | ||
| When starting the car in the morning and backing out of garage, noticed a whining, grinding noise coming from under the hood, and more so when turning steering wheel. the car would also whine when driving and accelerating. also found that the steering wheel was getting gradually harder to turn. brought car to local honda dealership where they replaced the 0-ring at power steering inlet joint but found the whining to continue. the power steering pump & reservoir were changed which solved the problem. six months later, found a leak under the car and burning smell. returned to honda dealership and found leak coming from power steering pressure hose. hose was replaced. about 4 years later, started noticing whining/humming noise coming from under the hood again. immediately brought it in to an independent repair shop that specializes in hondas. they thought it was the tensioner and changed it. the car continued to whine. the power steering pump was replaced again. it took care of the noise. the pump that was replaced at the honda dealership lasted only 35502 miles. find this unacceptable that the 2004 honda accord has had 3 power steering pumps in the span of 9 years and the car has only 93722 miles. | |||
| 09/20/2012 | 166000 | ||
| Tl- the contact owns a 2004 honda accord. the contact stated that the vehicle became difficult to steer. the contact mentioned that although she replenished the power steering fluid the failure recurred. the vehicle was taken to an independent mechanic who diagnosed that the vehicle had a leak in the power steering hose. the contact was informed of recall nhtsa campaign id number: 12v222000 (steering:hydraulic power assist:hose, piping, and connections). the dealer was made aware of the failure who verified that the vin was not part of the recall. the vehicle was not repaired. the failure and current mileage was 166,000. pmb | |||
| 09/20/2012 | 166000 | ||
| Tl- the contact owns a 2004 honda accord. the contact stated that her vehicle became difficult to steer. she refilled her power steering fluid. the failure recurred. she then took it to an independent mechanic for diagnosis and was informed the vehicle had a leak in the power steering hose. the contact was informed of the recall for nhtsa campaign id number: 12v222000 (steering:hydraulic power assist:hose, piping, and connections). the dealer informed her that her vin was not part of the recall. the vehicle had not been repaired. the failure and current mileages were 166,000. dt | |||
| 08/09/2012 | 130000 | 1 | |
| My power steering hose (which is constructed of the same materials and routed in the same manner as the acura tl) began leaking fluid onto my catalytic converter at the rear of the engine and a great deal of smoke billowed from the hood. i was able to pull the hose out of it's design position and away from the exhaust and drive home. this engine is identical externally to the engine in tl. the hose routing and materials are the same as well. the tl rl tsx have been recalled, why hasn't my accord v6? *tr | |||
| 08/09/2012 | 130000 | ||
| My power steering hose (which is constructed of the same materials and routed in the same manner as the acura tl) began leaking fluid onto my catalytic converter at the rear of the engine and a great deal of smoke billowed from the hood. i was able to pull the hose out of it's design position and away from the exhaust and drive home. this engine is identical externally to the engine in tl. the hose routing and materials are the same as well. the tl rl tsx have been recalled, why hasn't my accord v6? | |||
| 07/16/2012 | 280000 | 1 | |
| I had been driving 10 min. (70mph) on the interstate when i went to pass another motorist as soon as i turned on my blinker the car started to shutdown. after several minutes i discovered that when i applied the brakes the car would also make an sudden jerk and begin to shutdown. the car would drive completely normal as long as you did not activate either the blinkers or the brakes. i tried several other electrical accessories and none of them seemed to effect the car. after driving for several hours we exited the interstate and put the car in neutral after engaging the brake for several seconds the car died . when i took my foot off the brake it immediately restarted and the problem stopped. *tr | |||
| 07/16/2012 | 280000 | ||
| I had been driving 10 min. (70mph) on the interstate when i went to pass another motorist as soon as i turned on my blinker the car started to shutdown. after several minutes i discovered that when i applied the brakes the car would also make an sudden jerk and begin to shutdown. the car would drive completely normal as long as you did not activate either the blinkers or the brakes. i tried several other electrical accesories and none of them seemed to effect the car. after driving for several hours we exited the interstate and put the car in neutral after engaging the brake for several seconds the car died . when i took my foot off the brake it immediately restarted and the problem stopped. | |||
| 07/06/2012 | 150000 | 1 | |
| Today was just another day to work. i have taken this road to work for past two years with me driving. first you get off the ramp, then stop at a stop sign, then you pass under the bridge to follow the straight road to work. however, today it was different. i first took the exit ramp and went to the end of it. stopped at the stop sign. checked both sides to see if it was clear for me to proceed and go ahead with making a turn. it was clear so i made a left turn and went straight. however, within next 5 yards after going straight my car's steering wheel started to shake and car pulled to the left. i could not control the car since all this happened so fast and my car hit the huge cement pole which is the base of the bridge. after talking with my husband and many others, they believe that car has somehow malfunctioned. the two theories we have is either steering wheel getting locked or left wheel giving out in some manner. this was not a new road for me. i was not a phone. i was not texting. i was not distracted in anyway. the car just had its own mind today and somehow it pulled to the left. i do not know if there are others who have had this problem, but i wanted to tell my story since i am not hurt as much. if this happened while being faster, this could have been fatal. *tr | |||
| 07/06/2012 | 150000 | ||
| Today was just another day to work. i have taken this road to work for past two years with me driving. first you get off the ramp, then stop at a stop sign, then you pass under the bridge to follow the straight road to work. however, today it was different. i first took the exit ramp and went to the end of it. stopped at the stop sign. checked both sides to see if it was clear for me to proceed and go ahead with making a turn. it was clear so i made a left turn and went straight. however, withing next 5 yards after going straight my car's steering wheel started to shake and car pulled to the left. i could not control the car since all this happened so fast and my car hit the huge cement pole which is the base of the bridge. after talking with my husband and many others, they believe that car has somehow malfunctioned. the two theories we have is either steering wheel getting locked or left wheel giving out in some manner. this was not a new road for me. i was not a phone. i was not texting. i was not distracted in anyway. the car just had its own mind today and somehow it pulled to the left. i do not know if there are others who have had this problem, but i wanted to tell my story since i am not hurt as much. if this happened while being faster, this could have been fatal. | |||
| 06/10/2011 | 92000 | ||
| Smoke visible coming from right side of engine compartment. inspection found power steering fluid leaking from pressure hose onto exhaust. | |||
| 08/23/2006 | 29764 | ||
| Tl-the contact owns a 2004 honda accord. while turning at any speed a clicking noise could be heard coming from the front end of the vehicle. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. 4 years later while driving approximately 30 mph the vehicle stopped accelerating. the vehicle was taken to an authorized dealer where the contact was told the transmission needed to be replaced. the contact was told the vehicle was not included in the recall associated with nhtsa campaign id number, 04v176000 , power train:automatic transmission. the vehicle was not repaired. the contact was also told the front axle and tie rods needed to be replaced. the failure mileage was 29,764 and the current mileage was 94,200. sm. | |||
| 02/22/2008 | 74000 | ||
| Oil consumption burns oil & engine clatters noisy valves & minor problem front end feels un stable honda accord 2004 v tech while i brought concerns to service i requested engine compression test and check spark plugs for any oil leaks unconsiderate of problem service dept did no compression test for engine only did a oil consumption test which i was told to pay for i still have papers of test the engine problem technician is only is willing to road test my automobile and tell me he feels no problem i know very well when ive been given the run around after that tech says compaired to his 94 pathfinder it feels great !!! i dont like my time to be wasted but these tech,s are pros at getting their cilents frustrated to the point they know you will never be talking to them about that problem again. in my opinion they are so well versed at this type of prefessional job description ( con) this practice commonplace in the trade and compansaited at the end of the month i know well after the fact its 2010 and the automobile has 122000 miles and now consumes almost 2 quarts every 1000 miles and the engine is probally gonna die soon and i belive your dept has many conplaints of this nature. and as the freedom of information a.c.t. please disclose how many autos that match the make & model have these issues thank you | |||
| 05/02/2010 | 60000 | ||
| While driving on a rainy day the battery signal flashes for a couple of seconds and the steering gets locked for approx 3 sec and after 3 sec it gets back to normal. it usually happens while turning and on a rainy day. this could result in a situation of life and death. initialy we thought it is just one off situation but these days the problem is increasing. we have got it checked at 2 places including pepboys and they could not figure out the problem. | |||
| 03/24/2009 | 50 | 1 | |
| I bought my car new from the dealer. it is a four door, within a month of owning the car the cable to open the door from the inside broke on the rear left door. today the cable broke on the driver side door so it is impossible to open the door from the inside of the car. after looking at the cable it doesn't look strong enough to last for any length of time and being unable to get out in an emergency could be very dangerous. the car has also pulled to the right since the day i bought it but after taking to the dealer more then 4 times with no results i just learned to live with it. *tr | |||
| 02/18/2006 | 18000 | 1 | 10/20/2004 |
| Dt*: the contact stated while driving 55mph there was a loss of the steering and the vehicle struck a guardrail which resulted in minor damage. no injuries were sustained. the police were on the scene and a report was taken. the vehicle was seen by the dealer. the dealer replaced the steering gearbox and tie rod assembly, but afterwards the steering made a grinding noise. | |||
| 12/22/2004 | 1 | 05/14/2004 | |
| The steering wheel started jerking uncontrollably while driving,the consumer was unable to maintain control of the vehicle. the driver applied the brakes, but the pedal went to the floor. the vehicle crashed into a parked vehicle and it flipped over. the air bags did not deploy. the insurance company repaired the vehicle. *jb | |||
| 09/06/2004 | 1 | 09/06/2004 | |
| Newly purchased vehicle. condition upon accepting vehicle was dealer to correct a steering problem with the vehicle (car constantly pulls to the right). dealer has had vehicle for two weeks now, telling us numerous times the steering issue was fixed, however each time we find the problem still exists. *ak | |||
| 01/31/2004 | 1 | 01/25/2004 | |
| Steering pulls left/right while driving. took to the dealer. dealer found the problem and did an wheel alignment. but the problem was not resolved. the car still drifts. *ak | |||
| 01/01/2004 | 342 | 1 | 11/11/2003 |
| Steering pulls to the right while driving. i have taken vehicle to dealer several times, but still is not correct. *ak | |||
| STEERING - COLUMN | |||
| 09/06/2004 | 24590 | 1 | 10/12/2003 |
| I got out the driveway and made a right turn. the ignition key jump out of the ignition key hole and broke the key handle ( plastic with remote doors/trunk opening. the car stalled and stop. i put the key ( the metal part) in but the engine did not start. i tried super glue the metal and plastic back together and turn the ignition key. the engine was on normal. i took the key out, and tried to turn it with the metal part again. the car did not start. i did not realize the serious of the problem until i read the worcester telegram gazette ( saturday 8/13/05) and found the honda acura rsx has the same problem to other and it locked him three times. i may get kill if the key jump out of the ignition and stall on the highway. please alert honda about these problems: could be bad ignition lock, shift interlock mechanism, or steering column or the anti-theft. please help and investigate this serious safety device. *jb | |||
| 06/18/2005 | 25000 | 1 | 10/19/2003 |
| Dt: while driving through a residential neighborhood the steering column locked and could not be turned one way or the other. as a result the vehicle hit a parked car. consumer took vehicle to the dealer, and they said a pin had sheared causing the steering column to break. the dealer could not determine if it happened before or after the accident. the vehicle was taken to a different mechanic and this problem was fixed. the accident caused damage to the parked car and the consumer's vehicle. *ak *nm | |||
| 08/04/2004 | 500 | 10 | 07/29/2004 |
| Bought my car in late july 2004 and within days it developed a ticking noise in the steering column. it has been to service and they tell me it was the keys rattling. it is indeed the steering column because it does it with the key out of the ignition if you bump the steering wheel. *jb | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 02/18/2006 | 18000 | 1 | 10/20/2004 |
| Dt*: the contact stated while driving 55mph there was a loss of the steering and the vehicle struck a guardrail which resulted in minor damage. no injuries were sustained. the police were on the scene and a report was taken. the vehicle was seen by the dealer. the dealer replaced the steering gearbox and tie rod assembly, but afterwards the steering made a grinding noise. | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/01/2009 | 24453 | 3 | 05/01/2004 |
| I leased a 2004 honda accord ex v6 in may of 2004, from rick case in miramar fl. on august 31, 2005, i had to have my o ring discharge line replaced, due to leaking power steering fluid and noise. then, on april 3, 2006 i had to have my entire radio/cd player changed out due to led not working and both back window motors replaced due to loud noise and rolling down slowly. in july 2006, i relocated to atlanta, ga and purchased this vehicle via retail (transferred the title) in august 2007. then, november 9, 2007, i had to have the power steering pump replaced due to leaking fluids and a loud noise. today is august 6, 2009 and i am again having the same power steering issues!! other problems that i am currently having with my car: had to get my battery changed august 9, 2007; window motor problems with both my front seat windows; internal lights not working on transmission gear-shift, over-head light. i am so unhappy with this honda purchase as i thought that they were known for their longevity, especially since i have been the only owner and got the car brand new. the main thing is i need answers or directions as to what my next step. please advise, thank you. i am still making payments on this car!! updated 08/07/09.*jb | |||
| 02/26/2005 | 1 | ||
| Car struck deer, damaging front left headlight. within minutes car caught on fire and completely burned out.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 02/18/2006 | 18000 | 1 | 10/20/2004 |
| Dt*: the contact stated while driving 55mph there was a loss of the steering and the vehicle struck a guardrail which resulted in minor damage. no injuries were sustained. the police were on the scene and a report was taken. the vehicle was seen by the dealer. the dealer replaced the steering gearbox and tie rod assembly, but afterwards the steering made a grinding noise. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 07/08/2009 | 70400 | 1 | 07/22/2004 |
| Tl*the contact owns a 2004 honda accord. the contact examined the vehicle and noticed that the air bag was cracking through the center of the steering wheel. the vehicle was taken to the dealer and they stated that the entire air bag needed to be replaced. the current and failure mileages were 70,400. updated 08/04/09 *bf the consumer stated there was a 4 inch crack on the steering wheel cover where the air bag is located. updated 08/06/09.*jb | |||